# SureSteps

> Mobile field service app for guided, offline, step-by-step procedures and documentation. (iPhone/iPad app by SureSteps Inc.)

- Source: https://appshunter.io/ios/app/suresteps/id6766724785 (this page in markdown: same URL + `.md`)
- Developer: [SureSteps Inc](https://appshunter.io/developer/1896318836)
- Category: Business
- Price: Free
- Rating: 5.00/5 from 1 App Store ratings
- Age rating: 4+
- Requires: iOS 15.0 · 38 MB
- Languages: American English
- Released: 2026-07-20
- Data updated: 2026-10-24
- Monetization: free

## What is SureSteps?

SureSteps is a mobile field-service app that helps solar and renewable energy technicians follow standard operating procedures step by step — on site, with or without a signal.

Browse your organization's procedure library and work through a guided, step-by-step version of any procedure, whether it's routine maintenance, equipment troubleshooting, or new installation commissioning. Each step can include instructions, photos, checklists, and data-entry fields, so technicians always know exactly what to document and how.

Key features:

• Step-by-step guided procedures — work through instructions one step at a time instead of scrolling a static PDF or paper checklist
• Offline support — procedures and their images are saved to your device automatically, so you can keep working when you lose signal in the field
• Built-in AI assistant — ask questions about the procedure you're working on and get answers grounded in your organization's own documentation
• Photo and data capture — attach photos and record readings or checklist responses directly on each step
• Job tracking — see your assigned jobs and in-progress procedures in one place, and pick up right where you left off
• Team comments and notifications — leave notes on a specific step for teammates or supervisors, and get notified when they reply
• Multi-organization support — technicians working with more than one company can switch between organizations from a single account

SureSteps replaces paper checklists and static PDFs with a guided, trackable, offline-capable workflow for field teams — helping ensure procedures are completed consistently and documented correctly every time.

To use SureSteps, you'll need an account provided by your organization.

## Key features

- Step-by-step guided procedures
- Offline support for procedures
- AI assistant for procedure questions
- Photo and data capture
- Job tracking and progress saving
- Team comments and notifications
- Multi-organization support

## Is SureSteps safe?

Not enough ratings yet to assess SureSteps.

## Is SureSteps legit?

SureSteps has limited verification signals. The AppsHunter Legitimacy Score for SureSteps is 58 out of 100 points across 7 verification signals from App Store and developer data.


## Frequently asked questions about SureSteps

### How does SureSteps ensure procedures are followed correctly?

SureSteps provides step-by-step guided procedures, ensuring technicians work through instructions sequentially. Each step can include detailed instructions, photos, and data entry fields, minimizing errors and ensuring consistent documentation.

### Can I use SureSteps without an internet connection?

Yes, SureSteps offers offline support. Procedures and their associated images are automatically saved to your device, allowing technicians to continue working even when they lose signal in the field.

### What kind of support does SureSteps offer for troubleshooting?

SureSteps includes a built-in AI assistant that can answer questions about the procedure you are currently working on. This assistant provides answers grounded in your organization's specific documentation.

### How does SureSteps handle documentation and data capture?

Technicians can capture photos and record readings or checklist responses directly within each step of a procedure. This ensures all necessary information is documented accurately and attached to the relevant part of the workflow.

### Can multiple technicians collaborate using SureSteps?

Yes, SureSteps supports team comments and notifications. Users can leave notes on specific steps for teammates or supervisors and receive alerts when replies are made, facilitating collaboration.

### Is SureSteps suitable for technicians working with different companies?

SureSteps offers multi-organization support. Technicians who work with more than one company can easily switch between different organizations from a single account, streamlining their workflow.

### What devices are supported by SureSteps?

SureSteps is available on iPhone, iPad, and iPod devices. The app is designed to be accessible across various Apple mobile platforms.

### How often is SureSteps updated?

The latest version of SureSteps is 1.05, which was last updated on August 24, 2026. Updates aim to improve functionality and reliability for field service operations.

## Version history (last 5 releases)

### 1.08 — 2026-10-23

AI Image analysis, general improvements and bug fixes

### 1.07 — 2026-09-19

Audio transcription capabilities
General bug fixes and performance improvements

### 1.06 — 2026-09-04

UI/UX upgrades and general bug fixes

### 1.05 — 2026-08-24

New workflow components and bug fixes

### 1.04 — 2026-08-21

Updates to Offline mode and improvements and bug fixes

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-10-24.*
