# sureTREAT > Free water testing and treatment app for pools and spas. (iPhone/iPad app by Taylor Technologies Inc.) - Source: https://appshunter.io/ios/app/suretreat/id901236900 (this page in markdown: same URL + `.md`) - Developer: [Taylor Technologies Inc](https://appshunter.io/developer/901236903) - Category: Utilities, Lifestyle - Price: Free - Rating: 1.60/5 from 20 App Store ratings · 30 written reviews indexed - Age rating: 4+ - Requires: iOS 12.0 · 49 MB - Released: 2014-07-29 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/suretreat/id901236900/reviews.md ## What is sureTREAT? sureTREAT is a free water testing and treatment app that makes balancing your pool and spa water simpler than ever. Ideal for pool and spa owners, retail stores, and service technicians a, the app reads test strips, delivers custom treatment recommendations, and keeps all your user history in one place. Just dip the strip, take a photo, and instantly receive a detailed test report with all you need to know for achieving balanced water. Manual entry is also available for use with Taylor’s professional series liquid kits. Homeowners can sign up within the mobile app. Service customers can sign up for free at suretreat.com. HOME USERS WILL ENJOY: - Instant test results - Treatment recommendations from your preferred pool retailer or service provider - Custom product shopping lists - Exact dosage calculations based on your pool specifications - Access to your testing history anytime, anywhere! ADDITIONAL FEATURES FOR RETAILERS AND SERVICE TECHS: - Recommend your products to potential customers for free! - Access and edit your customer database from anywhere - Online data analytics to help you optimize your business - Run promotions for your products through the app for free TEST STRIPS: Couple the sureTREAT mobile app with Taylor’s top-of-the-line, foil-wrapped, single-dispense sureTRACK test strips, and you’ll have the key to perfect water balance all wrapped up – in less time and with less effort than ever before! To get started, just download the app, create an account, and connect to your preferred provider. For professional use, visit subscriber.suretreat.com to create a free subscriber account. ## Key features - Reads test strips via photo - Custom treatment recommendations - Detailed test reports - Exact dosage calculations - Testing history tracking - Product recommendation tools for businesses ## Recent user reviews (10 of 30) All indexed reviews: https://appshunter.io/ios/app/suretreat/id901236900/reviews.md ### 1/5 — Waste of Time and Test Strips *2024-02-08* Never would give anything clear to accurate results. Tested pool water with industry leading liquid drop test kit (Taylor K-2006) and then immediately tested using test strips and this App. I could have sat inside, looked out at the water, and came up with more accurate results than this App. Examples include the pH reading of 7.5, while the App reported 7.0. The chlorine (free) was 2.4, while the App reported a level of 10. I will delete the App and continue using the liquid drop test kit. Believe the bad reviews. ### 1/5 — I wrote a review a month ago and it wasn’t published! *2023-06-06* Took the time to review this last month hoping once again for improvements. The fact that it still was not published speaks volumes. Now I’m doubting what used to be the best test kit. Shopping for alternative app AND test kit. What a shame. Used to be good. Bye Taylor! So disappointing! ### 1/5 — Not working at all *2023-05-18* Can’t login. Can’t reset password. Can’t enter any data. Non functional at this point. Deleted and re downloaded on App Store. Won’t work on iPad or iPhone. ### 1/5 — Zero Stars! Doesn’t work! *2023-02-11, version 3.0.12* I purchased my kit directly from Taylor and religiously used the app until they changed it and I was no longer able to. Asks me to create a new login and re-register every time and I still can’t get in! If I login and select “forgot password” it tells me a 6 digit code was sent but I never receive it. I even contact their support twice and they were not helpful. The old version worked fine. This is completely useless! ### 1/5 — What happened? *2022-12-02, version 3.0.12* This app used to work - well enough for me to balance my pool chemicals. My pool was out of commission for awhile, and when I just signed back into your app, it is just blank. Nothing. I figured out how to contact customer service (NOT 877-test kit as it says in the app, but 800-test kit - why are they misdirecting us?!). Told them the issue. She acted as if she had never heard of this problem before. Clearly that is not true, after having read other reviews. She told me she would have somebody call me to help. I’m still waiting. They don’t care about their customer? They’re not going to fix the app?! Guess we’ll just have to go somewhere else. ### 1/5 — App. crashed after latest update *2022-11-12, version 3.0.11* App. crashed after latest updates, no support, no data history, don’t use it, Taylor company suppose to stay behind the app ### 1/5 — App does NOT work *2022-09-10, version 3.0.11* Worthless app, can’t even get logged in anymore. When I could get logged in, test results would never save. ### 1/5 — No access/Can’t create a new account *2022-09-02, version 3.0.10* Previous version worked great. Since the update my account says it cannot be found or that the email password combination is incorrect. Unable to reset password because it will not email me the reset link. After being bounced around to multiple phone numbers, developer said that they were working on the problem and would help me get it fixed. It’s been over a week and I haven’t heard from them. Tried to create a new account with a new email and still cannot get in. If I could rate it zero stars I would! ### 1/5 — Just bad *2022-08-31, version 3.0.10* No customer support, app that crashes, not sure what happened but the app is completely useless at this point. Horrible ### 1/5 — App stopped working *2022-08-30, version 3.0.10* The app use to work somehow, unfortunately after the last apple update the system crashed. Very disappointed!! ## Frequently asked questions about sureTREAT ### What does sureTREAT do? sureTREAT is a free app designed to simplify water testing and treatment for pools and spas. It allows users to read test strips by taking a photo, provides custom treatment recommendations, and keeps a history of all tests performed. ### How does the app help homeowners? Homeowners can use the app for instant test results, receive treatment recommendations from their preferred pool retailer or service provider, get custom product shopping lists, and calculate exact dosages based on their pool specifications. All testing history is accessible anytime. ### What features are available for retailers and service technicians? Retailers and service technicians can use the app to recommend their products to potential customers for free, access and edit their customer database, utilize online data analytics to optimize their business, and run product promotions through the app at no cost. ### Is sureTREAT free to use? Yes, sureTREAT is a free water testing and treatment app. Homeowners can sign up within the mobile app, and service customers can sign up for free at suretreat.com. Professional users can create a free subscriber account at subscriber.suretreat.com. ### What are the benefits of using sureTREAT with test strips? When coupled with sureTRACK test strips, the app provides a streamlined process for achieving perfect water balance. It reduces the time and effort required for testing and treatment, offering a convenient solution for maintaining optimal pool and spa water quality. ## Version history (last 1 release) ### 3.0.12 — 2022-11-18 -Improved login issues for older accounts ## Apps similar to sureTREAT | App | Rating | Price | Category | | --- | --- | --- | --- | | [Loop-Loc A-B Measure Pro](https://appshunter.io/ios/app/loop-loc-a-b-measure-pro/id1618784600) | — | Free | Utilities | | [Pooldash](https://appshunter.io/ios/app/pooldash/id1505607801) | 4.6 (11) | $19.99 | Utilities | | [AquaChek Connect](https://appshunter.io/ios/app/aquachek-connect/id1510985740) | 3.4 (1,133) | Free | Utilities | | [H2OCHK Hayward](https://appshunter.io/ios/app/h2ochk-hayward/id1367373317) | 3.0 (4) | Free | Utilities | | [My CPL Customer Portal](https://appshunter.io/ios/app/my-cpl-customer-portal/id1384809910) | 4.8 (12) | Free | Utilities | | [PoolSync](https://appshunter.io/ios/app/poolsync/id1498848116) | 2.3 (48) | Free | Utilities | ## More apps by Taylor Technologies Inc - [Taylor® sureTREAT®](https://appshunter.io/ios/app/taylor-suretreat/id6475613001) All apps by Taylor Technologies Inc: https://appshunter.io/developer/901236903 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*