# Surf Taco — user reviews > 43 indexed App Store user reviews of Surf Taco by Surf Taco LLC, rated 4.80/5 from 2,871 ratings. - Source: https://appshunter.io/ios/app/surf-taco/id1482251142/reviews - App overview in markdown: https://appshunter.io/ios/app/surf-taco/id1482251142.md - Rating breakdown: 5★ 2,464 · 4★ 146 · 3★ 36 · 2★ 19 · 1★ 70 ## What do users think of Surf Taco? Overall sentiment: negative **Pros** - 🚀 Fast and efficient - 👍 Good app experience - 🤙 Supports local business **Cons** - 🐛 Frequent app crashes - 🔌 Payment issues - 📱 Unreliable app functionality - 🕰 Slow performance - 🤯 Frustrating user experience **Commonly reported bugs** - Location detection issues - Incompatibility with existing accounts - Inconsistencies between app and website - Checkout process problems **Most requested features** - Accept Apple Pay - Improve app stability and reliability - Enhance customization options - Streamline ordering process ## Newest reviews (12 of 43) ### 2/5 — Review *2024-11-12, version 32.14.28* You need to accept Apple Pay ### 1/5 — Slow *2022-06-30, version 2.0.2* App should be able to populate info from cc and demographic info. Verification email is a bit much. Ordered online and food arrived late and front desk receptionist was texting and didn’t realize the food came out as well. Terribly run silverton establishment ### 1/5 — Address Invalid *2022-06-17, version 2.0.2* It will not let me look at my address when I’m tying and it keeps saying invalid. I’ve been trying for 30 minutes and I’m about to throw my phone at the wall. ### 3/5 — Glitch *2022-05-14, version 2.0.2* App would not let you choose between soft and hard taco ### 3/5 — Food 10/10 but Payment method needs improvement *2021-12-20, version 2.0.0* Surf taco is one of my go to’s when coming back home. Food is a knockout but Need to invest in the ordering infrastructure ### 1/5 — Happy Birthday *2021-12-03, version 1.1.7* So I get an free Happy Birthday taco if I order on the app… well after 20 mins & the app will not take the promo code ( which is in my rewards) I call Surf Taco & the manager said they could not do anything for me … poor app & poor customer service ### 1/5 — Can’t place an order *2021-07-01, version 1.1.5* This app does not work. I’ve typed in multiple credit cards to pay for an order, and it keeps giving me error messages. ### 1/5 — Same issue as everyone else *2021-01-09, version 1.1.3* When I go to the order screen it just sits there loading for locations, and nothing ever comes up, this is not a dig on surf Taco’s food, that’s great, this 2.0 app just stinks. ### 1/5 — App is Horrible *2020-12-27, version 1.1.3* This app is hopeless, it freezes and makes my life miserable. Don’t waste your time. ### 1/5 — Trash *2020-09-28, version 1.0.9* The app is trash. Bring the old one back or perfect this prior to putting it on the App Store. ### 1/5 — Garbage app *2020-09-11, version 1.0.9* This might be the worst food ordering app I’ve ever used. My advice to the management is to stop being stingy and actually pay for a decent app developer. The whole process of ordering food on here is chaotic and annoying. ### 2/5 — Bad app but great food *2020-08-05, version 1.0.9* App is awful. No space for customization. Inputting credit card info a disaster. ## Most critical reviews (10 lowest-rated) ### 1/5 — Kids serving grownups food *2025-02-04, version 39.0.0* So far it’s been HORENDOUS. My daughter is the only reason I am still spending money on this food. It used to be way better now kids run the asylum. And it’s acceptable. ### 1/5 — App never works *2024-12-18, version 36.0.1* Terrible app. You try to place an order, and always an error message. I then go elsewhere ### 1/5 — App doesn’t match menu *2024-06-15, version 30.0.24* Your app doesn’t match your online menu it’s annoying . ### 1/5 — Doesn’t let you login *2024-04-13, version 29.0.1* This app doesn’t let you login to an existing account. It only lets you create a new one which doesn’t work when your phone number is already associated with an account. ### 1/5 — New app *2023-10-23, version 16.5.17* It’s horrible ### 1/5 — How do you mess up? *2023-07-30, version 2.0.3* For the last 2 years, I have used this app, and you can order ahead and pick up. It is great for customization. Without warning, the app only lists delivery. Even if you click on reorder from the order the prior day, it defaults to delivery. I would just like to order for pickup. This is obviously some overlooked development error in an update. Does anyone ever test the app as a user? Fail! ### 1/5 — Time consuming *2023-05-26, version 2.0.3* Make the app easier. Check out takes more info that most restaurants. Sign into account with phone number. ### 1/5 — App is awful *2022-10-05, version 2.0.2* I love Surf Taco but the app never works. The square pops up with the logo and it just spins FOREVER. Then, I have to force quit. ### 1/5 — Pick Up Only! What… *2022-08-26, version 2.0.2* The entire family loves Surf Taco - That is eating in a physical restaurant. The app and therefore the rewards program is for pickup only (makes sense if it was designed by a delivery service [Uber Eats, GrubHub, etc.] like some reviews say). Nothing worse than a fish taco sitting on a counter, getting soggy along with rice and beans that get cold for pickup. If you want to earn rewards, pickup or delivery is the only option. If you want rewards and plan on eating in the restaurant then do NOT get this app - that option is none existent. Every single other rewards program actually rewards people for in store purchases (Wawa, Chick-fil-A, Panera, Everywhere). If you have an in store purchase there’s no rewards. This app is ONLY for pickup. Avoid until this is corrected. The app is POOR - only pickup time (for a cold fish taco pickup) is ASAP. I’m 20 minutes from the restaurant. I don’t want it ASAP. Twice now I’ve downloaded - deleted - re-installed - deleted the app thinking it would change. Shame on me for wasting my time - Shame on Surf Taco to agreeing to this app process. ### 1/5 — App is hot garbage *2022-07-24, version 2.0.2* Love your food and service, but forcing your customers to download an app just to see your menu is ridiculous. The app is slow, doesn’t have single sign on capabilities, which is fine but I couldn’t even call in to place an order for delivery without being forced to download the app. Love your locations but this is the last time I am ordering for delivery. ## Most praised reviews (10 highest-rated) ### 5/5 — Review *2025-11-14, version 47.0.1* Amazing Tacooos! Love the Vibe, Hospitality, & Food. Guac On! ### 5/5 — Saved card *2024-03-16, version 27.1.1* Didn’t want to save my card but you gave me no other option. Not cool ### 5/5 — Promo codes *2022-04-07, version 2.0.1* Doesn’t allow you to enter promo code in the app ### 5/5 — Works well *2020-09-03, version 1.0.9* App works well, no real issues. Let’s me get my favorite Tacos fast! ### 5/5 — Good app *2020-08-18, version 1.0.9* Just downloaded but good so far ### 5/5 — Love Surf Taco *2020-07-21, version 1.0.9* Great App and Great Food. Support your local Surf Taco🤙🏼🤙🏼🤙🏼 ### 5/5 — Never Works! *2020-05-09, version 1.0.7* Different errors every time I try to use it. First time it refused to put an item in my basket (it was available when I called the shop). Second time it wouldn’t accept my address as valid. Third time, today, it won’t let me select any delivery or pickup times except “ASAP.” DoorDash actually owns this app - please get a high school kid or someone capable to fix it! ### 4/5 — Work in progress *2022-03-08, version 2.0.1* App is not easy to use. Took a while to figure out how to make it work and order multiple surf tacos. Should be able to enter the number but it did not work. Must keep pushing the plus button ### 4/5 — Overall good app! *2020-08-12, version 1.0.9* Worked well! The font for the payment info was a bit small and hard to see, but overall, it worked well, had no glitches and I was able to quickly place my order! ### 3/5 — Gift card *2026-03-20, version 47.17.9* Would not let me add gift card --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*