# Surface: Alone in the Mist - A Hidden Object Mystery — user reviews > 84 indexed App Store user reviews of Surface by BFG Entertainment Inc., rated 4.20/5 from 148 ratings. - Source: https://appshunter.io/ios/app/surface-alone-in-the-mist-a-hidden-object-mystery/id1058021972/reviews - App overview in markdown: https://appshunter.io/ios/app/surface-alone-in-the-mist-a-hidden-object-mystery/id1058021972.md - Rating breakdown: 5★ 83 · 4★ 32 · 3★ 18 · 2★ 9 · 1★ 6 ## What do users think of Surface? Overall sentiment: negative **Pros** - 👍 Enjoyable gameplay - 🎨 Great graphics - 📖 Interesting storyline - 🧩 Varied puzzles - 🔍 Good hidden object scenes - 💡 Hint button available - 👻 Creepy atmosphere - ✨ Bonus chapter enjoyable **Cons** - 💰 Overpriced full version - ⏳ Too short gameplay - 💸 Paid for full version, game broken - 📉 Quality decreased after purchase - 🧩 Mini games too easy - 🖼️ Items too small to see - 🐕 Forced animal characters **Commonly reported bugs** - Black screen on launch - Game crashes after purchase - No sound - In-app purchase not saved - Restore purchase not working - Game won't load after purchase - Black screen glitch - Game freezes - Show stopper bug in bonus content - Puzzle flaw (coloring letters) **Most requested features** - Make full version cheaper - Make games longer - Allow skipping dialogue faster - Add titles to achievements - Remove forced animal characters ## Newest reviews (13 of 84) ### 4/5 — Good but didn’t save payment *2023-08-30, version 1.0.0* Good game, love the storyline and characters. But I paid for the full version in-game, but uninstalled it at one point because I didn’t use it that much and didn’t want space taken up on my phone. When I re-installed, I saw that my in-app purchase hadn’t saved, so I pressed “restore purchase” and it said it couldn’t find a purchase. Is this a glitch and it can be fixed, or do I have to pay for it again and leave it on my phone? Please answer ;-; ### 2/5 — Keeps crashing *2022-02-02, version 1.0.0* It was good until I brought the full version game keeps crashing won’t let me open the app money was taken out my bank fir it. ### 3/5 — It was good but… *2022-01-09, version 1.0.0* Way too short and the story didn’t make a whole lot of sense. I didn’t realize I was over half done when I unlocked the full version. I enjoyed the bonus chapter way more then the original story. ### 3/5 — No sound *2021-06-23, version 1.0.0* Enjoyable game but no sound.. I have checked all settings but still no sound😕 ### 2/5 — Not happy *2021-06-21, version 1.0.0* I enjoyed the free part of the game so I decided to pay for the full game now every time I open the game it force closes so it’s taken my money but won’t let me play! ### 3/5 — In the mist *2021-06-21, version 1.0.0* To easy ### 2/5 — Meh… Storyline please? *2021-06-21, version 1.0.0* There just might be a storyline there but I found it’s primarily a bunch a slightly connected tasks. I can’t really find a reason to finish except I am a finisher and like at least finishing what I paid for. ### 4/5 — Good game *2021-06-19, version 1.0.0* The game starts out one way, then changes after the free trial. I found that I didn’t like the change in story. I don’t know if it’s because of the abruptness of the ending or what, but I found the game to be short. The achievements don’t have titles with them, so you don’t know what you are trying to achieve, or what you’ve earned. The mini games were varied and had original elements. The hos were also varied. As you find flowers in each scene, you unlock characters that give you a hos task and a mini game task. The game was enjoyable, but too many issues to give it 5 stars. ### 3/5 — Early Rating *2021-06-18, version 1.0.0* Haven’t completed game but, thus far, it’s pretty good. Only thing, I’m tired of the hero of these games being little girls. I can’t identify, making the game a little boring. ### 3/5 — Items too small *2020-09-13, version 1.0.0* I originally gave this game 4 stars but as it progressed the items in games and HOPs got smaller and smaller until one HOP in which I had to use a magnifying glass and still couldn’t see the symbols! ### 2/5 — Slow *2019-04-27, version 1.0.0* Downloaded the free version to see if it was worth purchasing on sale. You can skip the cut scenes and the dialogue, but you can’t speed up the dialogue. So, if you want to read it but don’t want to wait for the characters to speak it, there’s no option to move it along more quickly. Did not end up purchasing and deleted after the first two scenes. ### 4/5 — Great game *2019-04-02, version 1.0.0* Despite some of the reviews here, bought the full version. Great game - atmospheric, absorbing, some genuinely original ideas. Would have given four stars, but the game was way too short. Would still recommend though. ### 3/5 — Apple lost my review *2019-01-20, version 1.0.0* So I’ll rewrite later🔪 Was going to add how lame the match parts mini games are - & the overall HO Puzzles are so dumbed down - confusing when so much effort is put into the graphics and storyline. And since it’s the bulk of the game...it brings it down. But the real buzz-kill is the lame dog in armor - forced on you. STOP PUTTING ANIMALS IN. ## Most critical reviews (10 lowest-rated) ### 1/5 — Деньги сняли- игру не разблокировали *2025-10-21, version 1.0.0* Не ведитесь- не оплачивайте полную версию, поиграть все равно не удастся . ### 1/5 — Rip off *2023-10-28, version 1.0.0* Paid for the full version of the game and now every time I open the game the screen is all black and no sound. All the other games work. And it’s funny how it stops working after I pay the $6.99. I want my money back!!!! ### 1/5 — Garbage *2023-05-08, version 1.0.0* Ipad Won’t unlock the rest of the game after I payed! Closes to desk top when I click already payed! Why are so many of these games broken?! ### 1/5 — So cross! *2022-04-06, version 1.0.0* Loved it so thought once I had finished trial I would buy it! I did and now the game won’t work, as soon as it was paid for it now just won’t eve my load it crashes and closes down! £6.99 come on and refund me or sort it out was really enjoying it until that happened!! ### 1/5 — Alone in the mist. *2021-07-24, version 1.0.0* Got no sound.paid £6.99p.rip off ### 1/5 — Déçus *2020-05-28, version 1.0.0* Déçus j’ai voulu y rejouer et manque de bol je ne pourrais pas terminer le chapitre bonus car la pelle a disparu de l’inventaire ! Je ne me souviens pas si lorsque je l’ai acheté si j’ai eu le même problème. ### 1/5 — Jordan *2019-10-15, version 1.0.0* I purchased this game some time ago and I was enjoying it very much, but I’ve had to delete reinstall several times, but I can’t get past sewing the little dog back together, very very disappointed I won’t purchase any more of your games again. You owe me the money pay it back !!!! ### 1/5 — Alone in the Mist *2019-09-05, version 1.0.0* Paid for this game but can’t get it to load.Very disappointed.!!! ### 1/5 — Full Game Glitch *2018-10-16, version 1.0.0* I’ve recently purchased the full game, and safe to say I was not happy. The demo was wonderful and I was overjoyed to continue, but the moment after I purchased the game it went straight to my home screen. I attempted to re-open the app to no avail. I contacted big fish and received minimal help, I feel scammed and I’m unsatisfied. ### 1/5 — 5 minutes playing before... *2017-09-26, version 1.0.0* Being prompted to review. Too bad because Elephant Games are often really good ## Most praised reviews (10 highest-rated) ### 5/5 — I LOVE THIS GAME *2023-01-27, version 1.0.0* this game is so fun! I love mysteries and horror games like this ### 5/5 — Simple yet Distracting *2021-07-08, version 1.0.0* It’s really fun with creepy art. I enjoyed it and would definitely recommend this game. ### 5/5 — In the mist *2021-06-26, version 1.0.0* I love the game but have found a lot of it too hard for me. Thanks for the hint button! ### 5/5 — Luv it *2021-03-20, version 1.0.0* I used to play this game in 2016 😭good times. I played almost all the games :) ### 5/5 — Fantastic game with great storyline *2019-09-07, version 1.0.0* Graphics are superb. 5 stars easily and bonus game just as good. ### 5/5 — Really good *2018-10-06, version 1.0.0* The game was absolutely amazing. Its a great mystery and puzzle game so if you like that type off genre I recommend it. All the effort that goes into the game really shows when playing. ### 5/5 — Отличная игра *2018-04-04, version 1.0.0* Покупал со скидкой 55 %, все понравилось, все логично, прошёл без подсказок ### 5/5 — Sehr schönes Spiel! *2017-12-24, version 1.0.0* Ein sehr schönes Spiel, wie überhaupt die Surface-Spiele, da u.a. die Grafik dort sehr schön ist. Ich hoffe, es gibt noch mehr davon! ### 5/5 — Surprised *2016-11-08, version 1.0.0* Got this on sale and am more than happy with it. Hours of fun ### 5/5 — In the mist *2016-10-15, version 1.0.0* Good story line lots of different puzzles to solve and other items to find. Enjoying the game. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*