# Surrey Live — user reviews > 56 indexed App Store user reviews of Surrey Live by Trinity Mirror Digital Media Limited, rated 4.40/5 from 14 ratings. - Source: https://appshunter.io/ios/app/surrey-live/id1077368686/reviews - App overview in markdown: https://appshunter.io/ios/app/surrey-live/id1077368686.md - Rating breakdown: 5★ 11 · 4★ 1 · 3★ 0 · 2★ 0 · 1★ 2 ## Newest reviews (13 of 56) ### 2/5 — Bearable until they started charging *2026-08-27* Very average journalism, and slightly buggy at times, but a nice way of quickly checking what was going on around the area. However, now having to pay to see the articles (some free allowance not specified) but the website, with ads, is free. The change has been very poorly communicated. App now deleted. ### 4/5 — Very good local news *2026-06-22* Very good news but the Surrey App doesn’t often work properly as it can be very slow or interpreted. ### 2/5 — Get rid of ads *2021-07-14, version 7.0.2* Useful app for people that live in Surrey however is there an option to go ad free? I find having adverts quite frustrating and annoying ### 3/5 — App Icon query *2021-03-21, version 6.6.1* My app. Icon is showing a number in a red circle at its top right hand corner which I can’t seem to get rid of! Same applies to the My London app. Icon. Any advice welcome please. ### 3/5 — Love Surrey News *2021-01-07, version 6.6.0* I love Surrey news but I wish they would concentrate on Surrey. I can accept the London Boroughs such as Sutton and Croydon but areas in Sussex, Hampshire or Hounslow in London are a bit of a stretch. ### 2/5 — Would be better if it was local news *2020-09-26, version 6.4.3* I downloaded this app for local news eg accidents, crime, etc all I get is coronavirus crap so uninstalled as everything is coronavirus numbers not interested thanks ### 3/5 — Good, but annoying *2020-03-30, version 6.2.8* Notifications are plentiful and annoyingly there is no search facility. ### 2/5 — Mostly sensationalism but occasionally something useful is written *2020-03-07, version 6.2.7* There’s always a chance that the information or article will be useful which is why I haven’t given it no stars but it’s slow to load and rarely worth the effort ### 1/5 — Not new but a gloried advertising medium *2020-02-08, version 6.2.6* I used to love this but when I get alerts telling me where the next McDonald’s is in Guildford I have got to ask where is the news content. App will be deleted from my device forthwith. ### 4/5 — The delight of local news *2019-11-10, version 6.2.1* I live close to the A3 and commute on theM25 on to the M4 so news about the traffic chaos is invaluable. It’s also great to hear about Surrey in general I really like it 😉😀 ### 1/5 — Can’t update, can’t download *2019-10-21, version 6.2.1* Having been prompted to update my app. I tried to do so. It didn’t work. Despite numerous failed attempts to do so, I decided to delete the app. and then reinstall it. It now will not download! Help?! ### 3/5 — Problem *2019-08-16, version 6.0.3* Can see the headline of the story but when I go to read it, nothing is there. ### 4/5 — Love this app *2019-05-25* Always love to get up to date news popping up in my notifications- some of the stories are light hearted which is great but good they tackle the more serious stuff too. A great balance! ## Most critical reviews (10 lowest-rated) ### 1/5 — Sick of the spam *2025-04-17, version 9.5.0* This used to be a good app, the same as the online versions, yet lately there is just constant spam or absolute rubbish click bait being peddled ### 1/5 — Don’t waste your time *2024-12-05, version 9.4.0* Awful app, adverts for clickbait get in the way of ‘stories’. Too many ‘Opinions’ and sponsored reviews, journalism is very poor, bad spelling and use of language. Questionable GDPR maintenance by Reach PLC, it’s not about local news, it’s about advertising revenue for Reach. Avoid and get local news elsewhere ### 1/5 — Appalling GDPR rights policy *2022-07-24, version 8.0.2* This has got to be up there with some of the most appalling apps for infringement of individual rights, it’s nigh on impossible to deselect all the vendor consent options making it verging on rights infringement. Decided not to sign up to these draconian policies. ### 1/5 — Surrey live review *2022-05-06, version 7.1.6* Every time something new comes up on my phone I cannot retrieve it. It comes up ‘refresh’. I push the refresh button and nothing happens. Very disappointed PT F 1 ### 1/5 — Doesn’t work *2021-09-26, version 7.0.7* Looked interesting. Trying to create an account consistently resulted in “an unknown error occurred” with no suggestion how to continue. ### 1/5 — App has crashed on my phone *2021-02-16, version 6.6.1* I’m looking at a black screen ### 1/5 — Surrey Live *2020-09-13, version 6.4.1* I want to register but but on one step it says display name what do I put in there because it’s not taking anything ??? ### 1/5 — Comments off *2020-09-01, version 6.3.3* Why has Surrey live chosen the worst time to switch comments off ? It’s overhaul must be being done by Mickey Mouse it’s taking so long ! ### 1/5 — Cookies impossible to manage *2020-06-16* There is a link to manage your cookies but if you click reject all it defaults to accept all when you try to save. How can I delete the cookies that are now installed on my phone without having to reset everything? Annoyed. I think I will delete the app though I don’t think that will get rid of the cookies. **Developer response:** Hi there. We are sorry to hear you might want to leave the app. Your concern around cookies is puzzling, as the app doesn't have or show cookie warnings, as it's a native application. Please use the Feedback option in My Account to generate an email, and include as much information about the issue you are seeing, along with any screenshots you can supply. The ReachPLC Apps Team ### 1/5 — Severe battery drain *2020-06-12, version 6.3.1* App eats though battery due to background activity. It didn’t used to do this. Fix it please. ## Most praised reviews (10 highest-rated) ### 5/5 — Modern times *2023-04-21* I cant believe the amount of news - its crazy! ### 5/5 — Just an Opinion *2022-06-25, version 8.0.1* As a Surrey born Englishman (Epsom Hospital, August 1956) now living in Adelaide (South Australia) this site is invaluable in keeping abreast of everything happening at home. Actually makes Me feel like I’m still there. Five out of Five from Me. ### 5/5 — Screen keeps going black *2020-09-21* Screen goes black and stays black. UPDATE. I reinstalled it and got a shiny new version of Surrey Live. **Developer response:** Hi, we'd like to apologise for the inconvenience caused. Could you please message us at mobile_app_feedback@reachplc.com with more details of your issue? Like does it happen when you open an article? The more information the better as it's easier for us to reproduce in our side and investigate what's causing it. Also in the email could you please include your device model, device OS and app version, please? Regards The ReachPLC App Team ### 5/5 — Excellent for local news *2020-05-17, version 6.2.9* Excellent for local news for Surrey. ### 5/5 — Loving having local news as it happens *2020-04-14* Only problem is the only thing left to read in the Paper Surrey Advertiser is the “Letters” page And lots of crosswords and puzzles which are very welcome during this time of lock down. ### 5/5 — Fantastic App *2019-09-07, version 6.0.7* I’ll recommend to my friends & neighbours. Good for community news & events. ### 5/5 — Very informative *2019-07-24* Regular updates. Keeps you abreast of news within your area. Very interesting. Recommend. ### 5/5 — Excellent *2019-05-14* Great for local news and traffic. Covers all those incidents you hear about but don’t get in the national news. ### 5/5 — Amazing *2018-04-05, version 3.2.9* This game is perfect to keep up with the news on the go ⭐️⭐️⭐️⭐️⭐️ ### 5/5 — Local info *2018-03-28, version 3.2.9* Finally found a locally based app for news and local updates without all the bs of sky and the bbc --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*