# Surrey Recycles — user reviews > 16 indexed App Store user reviews of Surrey Recycles by Surrey County Council. - Source: https://appshunter.io/ios/app/surrey-recycles/id1142250204/reviews - App overview in markdown: https://appshunter.io/ios/app/surrey-recycles/id1142250204.md ## Most critical reviews (10 lowest-rated) ### 1/5 — Rubbish !! *2025-07-03, version 2025.6.13* Stopped working with update. Who signed this off as fit for purpose ??? JUST had a developer reply. Took them 12 days to tell me to send my comments somewhere else. The people who empty my dustbins didnt write the app. ### 1/5 — Useless *2025-02-07, version 2023.4.21* I searched for: glass, cardboard, coat hanger, polystyrene, petrol, with no results every time. It just said it would request they are added to the database. I even added “this doesn’t work “ and it said it would add it to the database. They need to get “AI” involved or just “ I “ ### 1/5 — Crashes 50% of the time *2023-08-08, version 2023.4.21* Crashed when clicking on two of the four links on the home page. ### 1/5 — Another Rubbish App *2021-09-13, version 2021.5.29* Why do councils link up with developers who lose interest in finishing an App. This is still full of bugs and I deleted it within minutes as a waste of space. There need to be strict criteria before tax payers money is spent on liaison staff for sloppy coding projects. ### 1/5 — Rubbish! *2020-03-21, version 2020.3.19* Waste of time. Why does it not list grey and green bin collection days. That would be more useful. ### 1/5 — Needs improvement *2019-10-28, version 2019.8.27* 1) I can’t read any of the navigational text or headers in the app - everything’s just green 2) Why can’t you include dates for when rubbish bins need to be put out, along with the app being able to give reminders to do this? ### 3/5 — Keep it up *2021-03-29, version 2020.12.7* A good try. Worth using. Doesn’t list everything and lots bit there yet but you can add things that you think are missing. Unfortunately lots of plastics seem to be quite complicated. Keep improving it please we need help. ### 3/5 — Better than no guide at all... *2020-01-15, version 2019.12.31* Very keen to recycle in our house, but this guide is rather cumbersome and doesn’t go far enough to explain what can be done with what we imagine is recycleable. (We do read all sorts of other sources about what can and can’t be recycled) We need far, far better information across the entire nation and consistency in approach by local authorities, if we are to really make this an effective activity. Absolutely hate waste of any variety! Anyway, as I said, thanks Surrey for making this start - now start coordinating with your neighbours too. ### 3/5 — Very limited *2018-11-09, version 2018.10.5* As a surrey householder this is better than nothing but very limited. The obvious thing everyone needs to know about recycling every week is which bins go out this week and on which day in their street. Without this information, I might access this app a handful of times a year. With it, it would be indispensable. The app had my postcode so I don’t see why it couldn’t tell me which bins need to go out on which day and even have reminders built in for the night before. ### 4/5 — Simple and useful *2023-06-05, version 2023.4.21* Recycling is vital for our environment, and this app is helpful for all the items not collected in the recycling bins. ## Most praised reviews (6 highest-rated) ### 5/5 — Easy to use *2024-01-20, version 2023.4.21* Quick and easy way to find out what can be recycled and where to take it. ### 5/5 — Recycling *2022-10-11, version 2022.9.25* Great to be able to look up items immediately if you are not sure if they are recyclable ### 5/5 — Useful. *2018-11-20, version 2018.10.5* If it wasn’t for this app’, we would still be putting black plastic in the recycling!! It informed us that black is not recognised by the machines. ### 5/5 — Excellent info *2018-11-04, version 2018.10.5* Fabulous app that comprehensively tells all you need to know about recycling almost anything you can think of around the home ### 5/5 — Answers those nagging questions. *2017-07-13, version 2017.02.15* You want to do your bit, does this egg box go in my green bin or to landfill? This little app answers your questions. Great for Surrey residents. ### 4/5 — Good idea & useful *2020-01-09, version 2019.12.31* A helpful app as long as you know or guess the right keyword. For example “plastic” didnot list “black plastic”, you had to explicitly put “black” in front. I’d like a “browse through the full list” section as well. - there might be things you haven’t thought to look for. I hope other councils have similar. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*