# SURRON — user reviews > 92 indexed App Store user reviews of SURRON by Hangzhou Qiulong Technology Co., Ltd., rated 1.82/5 from 11 ratings. - Source: https://appshunter.io/ios/app/surron/id6450043341/reviews - App overview in markdown: https://appshunter.io/ios/app/surron/id6450043341.md - Rating breakdown: 5★ 4 · 4★ 0 · 3★ 1 · 2★ 3 · 1★ 10 ## Newest reviews (15 of 92) ### 1/5 — Does not work *2026-04-12, version 1.2.4* Faulty app ### 1/5 — Junk app *2026-03-15, version 1.2.4* Can’t even get the app to bind to bike. Correct serial code and vin entered ether by scanning or manually entering still gives vin incorrect or please try again. Not worth the effort don’t waste your time. ### 1/5 — Connection problem *2026-02-26, version 1.2.4* App saying vin code is incorrect ### 1/5 — Binding *2026-01-14, version 1.2.4* I still can’t figure out how to bind it. ### 1/5 — Surron = BUYER BEWARE! *2025-11-30, version 1.2.4* Will not bind…more Chinese trash. Don’t waste your time trying. I was dumb enough to try again a year later and it won’t reset username and password with the confirmation code sent to my email. New user says email already registered. Only point to this app is the tracking device that is not even accessible. Surron, too cheap to use dielectric grease in a single connector, standard procedure for everyone else. Too cheap to use quality material, properly torqued triple tree deforms ID of fork tube. Too cheap to properly grease all the bearings, they fail prematurely because of it. Too cheap to even support their warranty! BUYER BEWARE! ### 1/5 — Not binding *2025-11-17, version 1.2.4* Vin is not binding even when inputting properly. App does not work ### 1/5 — Only meant for the ultra bee *2025-10-24, version 1.2.4* Doesn’t work for the lbx ### 1/5 — Dommage *2025-10-16, version 1.2.4* Marchait avant. Ne marche plus depuis 2 ans. Il n’y a plus de mise à jour depuis 24 mois. N’enregistre pas les parcours Ne permet pas de visualiser la batterie Ne donne pas l’état de santé de la moto Vraiment dommage ### 1/5 — x *2025-09-27, version 1.2.4* it kept saying 6-20 letters and numbers and i had well over 6 and under 20 so idk ### 1/5 — Fixes needed *2025-09-06, version 1.2.4* Please add hyperbee to the app ### 1/5 — Cant register *2025-08-19, version 1.2.4* Cant setup new user - sends 4 digits but ask to input 6 digits. Can setup. Failure!!! ### 1/5 — Can’t even sign in *2025-08-06* The app doesn’t even let me connect to my ultra bee. it just says please try again or vin number wrong every time. then it will connect and then disconnect immediately. ### 1/5 — Bad *2025-07-27, version 1.2.4* App doesn’t work won’t connect bike ### 1/5 — I can’t even get past the email part as it doesn’t send me a code *2025-06-24, version 1.2.4* Fix your app !!! ### 1/5 — No work *2025-06-06, version 1.2.4* It’s just stuck on 0 miles and a purple bike I have a light bee s and it’s showing the x ## Most critical reviews (10 lowest-rated) ### 1/5 — Title *2026-06-17, version 2.0.2* Not been able to connect, says vin incorrect… ### 1/5 — Surron app *2026-05-22* Does not connect to my bike I did everything had everything typed in correctly probably spent 5 hours doing this also used chat gpt to help me and they say this always happens and doesn’t work I had Bluetooth on and location services on as well ### 1/5 — This app it terrible *2026-05-19* I tried to add my bike to the app and it keeps on telling me my VIN is incorrect when it it’s please respond I am verry annoyed with this app ### 1/5 — Don’t upgrade *2026-05-04, version 2.0.0* TBOX info and detailed battery info is deleted in this version ### 1/5 — Don’t upgrade *2026-05-04, version 2.0.0* Old version revealed much more technical information. This version deleted the TBOX completely ### 1/5 — Most recent update *2026-04-25* The most recent update made the app even worse in my opinion. It definitely wasn’t finished before they updated, and they need to look into updating all the things that need attention (too many things I don’t want to type them all out). ### 1/5 — Account *2026-04-23* I can’t make a dang account ### 1/5 — Scrolling doesn’t work *2026-04-23, version 2.0.0* Unable to scroll ### 1/5 — Such a pain *2026-04-21, version 1.2.4* One does ask, why go to the effort of including a telemetry device on the bike when the app is such a waste of time? 1. to have the bike recognised I had to raise a support case to have the vin manually associated with the t-box. 2. But oh, support only available in the app. 3. app consistently refuses to load 4. Telemetry has loaded once and will not load again. ### 1/5 — Surron app *2026-04-13, version 1.2.4* It said that my vin number was not correct ## Most praised reviews (10 highest-rated) ### 5/5 — I wish there were more features but otherwise a solid app *2026-04-06* I love my Surron Storm Bee and as a 14 year old it’s really fun to ride around the neighborhood and before I get criticized YES I BOUGHT THE BIKE MYSELF. Anyways love the app love the bikes. Just hope we get some new features! ### 5/5 — The app works *2025-04-23, version 1.2.4* It works in europe (romania) but you have to put the correct VIN number, the corect format. You need to scan the QR code. ### 5/5 — Русский язык *2025-03-10, version 1.2.4* Добавьте русский язык! ### 4/5 — New update is very much needed *2026-05-03* there is still work to be done, but this was great ### 3/5 — Не конектится по блютузу с мотоциклом *2025-07-16, version 1.2.4* Не конектится с мотоциклом,в приложении блютуз не включается. ### 3/5 — EU support *2024-03-17, version 1.2.0* When we will be able to connect to our ultra bees and see the real time data here in EU? I can only pair it with VIN number, but no stats and data are visible. ### 2/5 — Vin not recognized, neither is bar code *2026-01-02, version 1.2.4* It would be really great if this worked, but the VIN from a current LBX is invalid and scanning it from the title is also invalid, and apparently this is a common problem. ### 2/5 — add light bee support please *2025-12-11, version 1.2.4* light bee ### 2/5 — Need hyper bee in there *2025-05-23* I have a Sur-Ron hyper bee the smallest one but there’s like no app that works and I want a app that will work plssss ### 2/5 — App doesn’t even work *2025-02-25* This app doesn’t even work, there’s not point in using it --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-21.*