# Surveyapp - Smiley Surveys — Offline survey feedback kiosk > Offline survey kiosk app for collecting customer and employee feedback. (iPhone/iPad app by VOC Metrics Limited.) - Source: https://appshunter.io/ios/app/surveyapp-smiley-surveys/id1073350143 (this page in markdown: same URL + `.md`) - Developer: [VOC Metrics Limited](https://appshunter.io/developer/1073350142) - Category: Business, Productivity - Price: Free with in-app purchases - Rating: 3.00/5 from 4 App Store ratings · 14 written reviews indexed - Age rating: 4+ - Requires: iOS 15.0 · 143 MB - Languages: English - Released: 2016-01-22 - Data updated: 2026-07-04 - Monetization: free with in-app purchases - User reviews in markdown: https://appshunter.io/ios/app/surveyapp-smiley-surveys/id1073350143/reviews.md ## What is Surveyapp? Turn your tablet or phone into a smiley survey feedback kiosk and find out if your customers or employees are happy or not. Create custom forms and surveys to capture feedback anywhere. Surveyapp works offline, without a Wi-Fi or cellular connection! Get live reports and instant alerts if customer happiness and service levels drop. Why Choose Surveyapp? Surveyapp is designed for businesses seeking actionable insights to boost customer experience (CX) and employee engagement. From retail stores and hospitals to offices and events, capture instant feedback with smiley surveys, star ratings, and NPS (Net Promoter Score). Collect Feedback Anywhere Use our survey kiosk at: Retail locations: Shops, restaurants, gyms, and banks for real-time customer feedback. Travel hubs: Airports, train stations, and ferry terminals to gather passenger satisfaction data. Healthcare settings: Hospitals, clinics, and dental practices for patient experience surveys. Workplaces: Offices and corporate environments for employee engagement and feedback. Events and conferences: Capture attendee insights, collect contact information, and conduct exit polls. Feature Highlights Customizable form builder: Beautifully designed smiley surveys and feedback forms make your surveys approachable and engaging. Use your own icons, add images, fonts, and show off your brand using customized themes and layouts. Get the reason behind the rating Ask follow-up questions to find out why someone is unhappy, but also why they feel that way – and gain the insight and confidence to make the necessary improvements. Forms with high response rates Surveyapp has a typical completion rate of 40 times more than other survey methods. Multiple question types Surveyapp supports a range of question types including rating scales, smiley and open comments. Create your surveys online using industry standard metrics such as NPS (Net Promoter Score ®), E-NPS (Employee Net Promoter Score ®), CSAT (Customer Satisfaction Score) and FFT (Friends and Family Test). Real-time alerts Set up instant push notifications and email alerts to act on feedback and address issues before they escalate. Discover continuous insights for short term and long term action planning and keep your teams informed, motivated and data-driven. Powerful reporting and analytics Use Surveyapp's powerful web and app based analytics service to view responses in real-time. Create and schedule email reports, create wallboards and leaderboards to get a quick understanding of collected responses. HOW IT WORKS Create your FREE Surveyapp account and your survey online. Load your survey on our app and collect responses. View results in realtime and address any service concerns as they happen. Key Features: Fully customizable smiley feedback kiosk app Offline and online feedback collection Multilingual survey support Skip logic and conditional questions Tamper-proof response detection Full kiosk mode for secure data collection Role-based access control Instant alerts and notifications Real-time dashboards for team insights Remote survey deployment Detailed Excel and PDF reports Custom branding with icons, fonts, and themes Drive Business Growth with Actionable Feedback
Whether it’s customer satisfaction, employee engagement, or event feedback, Surveyapp delivers the insights you need to make informed decisions and improve your service quality. Create Your FREE Account Today! Net Promoter Score and Net Promoter System are service marks of Bain & Company, Inc., Satmetrix Systems, Inc. and Fred Reichheld. ## Key features - Customizable survey builder - Offline feedback collection - Real-time reports and alerts - Multiple question types (smiley, NPS, CSAT) - Kiosk mode for secure data collection - Multilingual support ## Pricing and in-app purchases Base price: Free. **One-time purchases** | Purchase | Price | Type | | --- | --- | --- | | Starter App License | $13.99 | one-time | | Standard App License | $41.99 | one-time | | Yearly Standard App License | $399.99 | one-time | | Yearly Starter App License | $129.99 | one-time | | Yearly Business App License | $999.99 | one-time | | Business App License | $89.99 | one-time | ## Recent user reviews (10 of 14) All indexed reviews: https://appshunter.io/ios/app/surveyapp-smiley-surveys/id1073350143/reviews.md ### 2/5 — 15 Response Limit/ Month *2020-06-23* I really like the overall design of the app. I signed up for the free account and only after receiving over 14 responses, I got an email saying, your month of June 15 responses are up so upgrade. I wish I had known this earlier, then I wouldn’t have spent my time making the survey. If anyone is looking for a good survey app that is really free, this is not it. ### 1/5 — It doesn’t work properly *2020-01-31, version 4.4.7* I’m using an iPhone 11 Pro Max and the example survey in the app is all cut off at the top. Waste of time. ### 4/5 — Good but need update for iPhone 11 *2020-01-14* I like this app. It’s perfect for what I need. But if I take the survey on my phone (iPhone 11) then I can’t read the complete question, because the screen on the top of the phone is different then the other phones, so some of the text is not visible. ### 5/5 — Super *2019-12-21* Great ### 1/5 — Promising but not there yet *2019-11-19, version 4.4.6* We thought this would be the ideal survey app but it failed on many accounts. The trial is 7 days only and you can only collect 15 response, like the free version 15 per month. This is very disappointing as that information is not well advertised and was seen very late. Output to excel did not work either. I was informed that this will be looked into. The finale result for a 9 question test survey was 28 pages long in PDF format which was hard to summarise for a presentation. If the Excel export was working and the trial options were better then perhaps a better review would have been left. EDIT 19/11/19 In response to the developer feedback, I am still adamant the excel features do not work from my experience, I try an export to excel for the 9 single questions and 7 responses and the portal just spins in the excel icon indefinitely as previously mentioned in a online chat to Theo, who confirmed there was an issue here, as I never get a link to download unlike I do if I just export 1 question and I have tried other browsers and different OSes, though, I must commend your company for being proactive in support. ### 5/5 — Affordable smiley surveys *2019-09-30* Highly recommend! Surveyapp is a great, user-friendly app to create and customize smiley style surveys. I work at a nonprofit with many clients who have low literacy levels and some who are not English speakers. Our clients easily accepted the smiley face survey kiosk we set up, and we got many responses in the very first week. Now we are experimenting with a follow up question to get additional feedback—which is quick and simple to do via Surveyapp’s user friendly interface. The ability to use customizable icons instead of text is a great feature for settings like ours. ### 1/5 — Landscape rotation broken *2019-08-30, version 4.3.2* App only rotates along one side in landscape orientation, meaning that it’s always upside on our stand. ### 3/5 — Subscription *2019-02-03, version 4.2.3* A very good app with good interface and options. However, if you dont want to pay a lot of money for the monthly subscription, you can only get 15 responses, making the app useless for large events. ### 1/5 — De pago *2018-09-17* En realidad es una app de pago. Cuando aprendes como funciona descubres que tienes respuestas muy limitadas y que has de pagar una barbaridad por no tenerlas. Una pérdida de tiempo ### 4/5 — Amazing app only one thing could change! *2018-08-12, version 4.0* This app itself if perfect and works a charm however we aim to use it on an iPad. We would like to see rotation incorporated into this app as it allows for more people to use it! ## Frequently asked questions about Surveyapp ### Does Surveyapp have ads? No, Surveyapp does not contain advertisements. It is free to download and use, with optional in-app purchases for advanced features. ### What is the typical user rating for Surveyapp? Surveyapp has a rating of 3.0 stars from 4 ratings. This indicates a mixed reception from its current user base. ### How often is Surveyapp updated? The latest version of Surveyapp is 5.0.96, and it was last updated on February 21, 2026. This suggests a recent and active development cycle. ### What devices is Surveyapp compatible with? Surveyapp is available for iPhone, iPad, and iPod. It is designed for mobile and tablet use. ### What age rating does Surveyapp have? Surveyapp has an age rating of 4+, making it suitable for a wide range of users, including children and adults. ### Can I create surveys without an internet connection? Yes, Surveyapp is designed to work offline. You can create and collect survey responses without a Wi-Fi or cellular connection. ### What types of feedback metrics does Surveyapp support? Surveyapp supports industry-standard metrics such as NPS (Net Promoter Score), E-NPS (Employee Net Promoter Score), CSAT (Customer Satisfaction Score), and FFT (Friends and Family Test). ### How does Surveyapp compare to other survey methods? Surveyapp claims a typical completion rate of 40 times more than other survey methods, suggesting it is highly effective at capturing user responses. ## Version history (last 5 releases) ### 5.0.99 — 2026-04-28 We've made some improvements to the feedback experience and also fixed some minor bugs. ### 5.0.96 — 2026-02-21 We've made some improvements to the feedback experience and also fixed some minor bugs. ### 5.0.94 — 2026-02-20 We've made some improvements to the feedback experience and also fixed some minor bugs. ### 5.0.93 — 2026-02-18 We've made some improvements to the feedback experience and also fixed some minor bugs. ### 5.0.92 — 2026-02-15 We've made some improvements to the feedback experience and also fixed some minor bugs. ## Apps similar to Surveyapp | App | Rating | Price | Category | | --- | --- | --- | --- | | [Smiley Feedback](https://appshunter.io/ios/app/smiley-feedback/id6444809577) | — | Free | Business | | [Zonka Feedback-Surveys, Kiosk](https://appshunter.io/ios/app/zonka-feedback-surveys-kiosk/id893136883) | 5.0 (1) | Free | Business | | [Survtapp Offline Survey App](https://appshunter.io/ios/app/survtapp-offline-survey-app/id1364436466) | 4.4 (7) | Free | Business | | [SurveyStance Pro](https://appshunter.io/ios/app/surveystance-pro/id1449570510) | 5.0 (4) | Free | Business | | [Mobile Forms & Builder inBook](https://appshunter.io/ios/app/mobile-forms-and-builder-inbook/id1228266002) | 5.0 (10) | Free | Business | | [HappyOrNot Reporting](https://appshunter.io/ios/app/happyornot-reporting/id1381303741) | 4.4 (5) | Free | Business | ## More apps by VOC Metrics Limited - [Surveyapp Manager](https://appshunter.io/ios/app/surveyapp-manager/id1493344652) All apps by VOC Metrics Limited: https://appshunter.io/developer/1073350142 ## Related topics [snf metrics](https://appshunter.io/ios/topics/snf-metrics) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-04.*