# Surya Hotels — user reviews

> 10 indexed App Store user reviews of Surya Hotels by Surya Hotels Ltd, rated 4.00/5 from 4 ratings.

- Source: https://appshunter.io/ios/app/surya-hotels/id1466931539/reviews
- App overview in markdown: https://appshunter.io/ios/app/surya-hotels/id1466931539.md
- Rating breakdown: 5★ 3 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 1

## Most critical reviews (10 lowest-rated)

### 1/5 — promotional code doesn’t work

*2025-03-07, version 1.5.0*

downloaded the app to save 10% but your code doesn’t work !!

### 1/5 — Poor App

*2023-08-28, version 1.4.0*

Downloaded app advertised all over location on 28/8/23 . No main food menu or single glasses of wine available- seems after reading reviews this app hasn’t improved over 2 years . Save yourself a load of wasted time , forget about the app and order from the staff - they are brilliant and keep them employed . If everyone relied on the app they would be out of business by now

### 1/5 — Dragonfly bury st Edmunds

*2021-07-17, version 1.2.0*

Downloaded the app, added a payment card… could I order online? Could I hell. Only offered me options to click and collect (whatever that means) and book a room when im already staying here. Was expecting an order from menu button, searched high and low, but no sign. Fortunately alert staff realised there was a problem and took the order in the old fashioned way. Rubbish app wish I hadn’t bothered downloading

### 1/5 — Data

*2021-05-13, version 1.2.0*

To sign up excessive amount of personal data is required

### 1/5 — Terrible app

*2020-11-04, version 1.1.0*

Awful app. Orders don’t go through at all, I’ve been told by staff that it’s still in the testing phases and has led to a lot of issues. I wouldn’t recommend you use this app at all.

### 1/5 — Wasted time

*2020-09-22, version 1.1.0*

App is crap

### 3/5 — Mrs Boulton

*2024-04-02, version 1.5.0*

Love this hotel, staff are wonderful and helpful.
However your app is a pain to book room service. Absolutely no where does it say put your room number, had to go to reception and ask how to do it, apparently when it says table number, you put your room number, who new that.

### 3/5 — Outside table numbers

*2020-07-08, version 1.1.0*

Assumed outside Tables were the largest numbers, fortunately I’m the only one sitting out here so hopefully it’ll be easy to find me. Easy to register easy to find what you’re after fish bash Bosch.

### 5/5 — Awesome.

*2024-01-19, version 1.4.0*

What an easy app to use. Worked as expected. 5 stars all the way.

### 5/5 — Kings cliff hotel

*2021-06-05, version 1.2.0*

A little gem of a hotel clean staff very friendly 
Would recommend to anyone

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-05.*