# SVAKOM — user reviews > 34 indexed App Store user reviews of SVAKOM by Svakom Design USA Limited, rated 2.80/5 from 65 ratings. - Source: https://appshunter.io/ios/app/svakom/id1341586864/reviews - App overview in markdown: https://appshunter.io/ios/app/svakom/id1341586864.md - Rating breakdown: 5★ 19 · 4★ 7 · 3★ 4 · 2★ 10 · 1★ 25 ## Newest reviews (12 of 34) ### 2/5 — Issue since update *2026-03-31, version 4.1.0* Partially working features since last update. ### 2/5 — Updates are confusing and bad *2025-10-15, version 4.0.4* This review is strictly for the app, I have separate thoughts about the toy itself. I haven’t used it with a partner so can’t speak to the Bluetooth connection. Even so, I’m frustrated by several things and new update has actually made them worse. One issue is that the custom mode creation process makes no sense. I truly do not understand what the new timer function is for, or how to program a pattern to last for a certain amount of time. Worse, none of the custom modes I programmed before the recent update work anymore. It cycles through my programmed modes rapidly instead of staying on one? It’s so confusing I barely know how to describe it. I’ve spent a while trying to figure it out but I haven’t managed to make sense of it, and there are no instructions. Also, I love the idea of the toy being able to respond to environmental noise but that feature barely works either, at least not in a way that I have any use for. ### 2/5 — Disconnect *2024-11-23, version 3.1.3* The Bluetooth disconnects frequently causing the toy not to respond. When it is connected the toy only responds in very short intervals. ### 3/5 — Power button breaks/shifts permanently easily *2024-07-21, version 3.0.3* I’ve bought 2 of these now, they are great… but they break too easily. Eventually the power button gets stuck or shifts away from its intended location and no longer turns on. ### 2/5 — Bluetooth connection is intermittent *2022-10-28, version 2.5.2* The Bluetooth connection will disconnect after a few minutes and when using the remote mode it will almost always freeze ### 3/5 — Distance *2022-04-22, version 2.4.8* I wish I wouldn’t have to be in the app for my partner to be able to change the settings in the controls. It kinda sucks cause there is no surprise. ### 3/5 — Music mode needs a big rework, moderate crashing *2022-03-30, version 2.4.8* Music mode is cool but only allows you to play songs downloaded onto phone in IOS in an alphabetical list of ALL songs, needs sorting, selecting, and to work with streaming services, but mainly the ability to set and forget with playlists/albums/artists. Crashes are kind of frequent and functionality is a little limited, but still can be quite fun ### 2/5 — Very limited modes *2021-11-03, version 2.4.4* Need more modes. Also the physical product is small and also hard to clean. ### 2/5 — Minor issues *2021-09-14, version 2.4.3* Whenever you use the apps music feature, it closes the app before anything can happen ### 3/5 — Better app support *2021-07-28, version 2.4.3* I wish the app would allow the user to have the app open and be able to use FaceTime etc. To be able to play with their partner. Maybe a future update? ### 1/5 — Doesn’t work *2021-02-26, version 2.3.0* The app does not work at all. It says connected but none of the functions have an effect on the product. The music crashes the app. At least the actual product does function. Unfortunate. ### 2/5 — Very glitchy. App crashes constantly *2021-01-21, version 2.2.8* Every time I select the music option I can’t use any of the songs or use my own because the app crashes. The only goos option is the touch and the patterns which is why I’m not giving it zero stars. But PLEASEEE fix the music option. That was one of the reason I bought this product. ## Most critical reviews (10 lowest-rated) ### 1/5 — App crashes *2025-11-12, version 4.0.6* The application crashes once open it immediately on iphone X Please fix this We can not use the device ### 1/5 — Room *2025-09-15, version 4.0.4* Incapable d’accéder à distance même après 2 tentatives avec des numéro différents.. très décevant ### 1/5 — Intelligent mode in app *2025-04-29, version 3.3.5* Intelligent mode seems unavailable in app and could be more evolved, complex. ### 1/5 — Waste of money *2024-06-26, version 3.0.2* Safely I wasted about $70. I bought the toy to use with a companion. It’s fully charged. The vibration is nice and strong…but the app doesn’t connect. I’ve tried every trouble shooting method the website advises and nothing worked. Save your money and go with another brand. Unless you don’t care about the long distance play, but that’s the only reason I got it. I’m disappointed. ### 1/5 — Can’t even sign up *2024-06-11, version 3.0.1* When you fill out the info to sign up there’s no next button and you can’t scroll down. A very pitiful bug. Already regretting this purchase. ### 1/5 — Product is upsetting *2023-04-04, version 2.6.6* Bought an iker and when I came home and charged it using the buttons just to feel the vibrations and pulse in my hands no problem super excited. Tried the app right before use and whole device froze and will not work now waste of 100$ because store will not refund open product even if unused. ### 1/5 — Doesn’t work *2023-02-16, version 2.6.1* It's disgusting ! The toy does not work on bluetooth at all! I do not recommend this company. I'm very angry ### 1/5 — just get a we-vibe 🙄 *2023-01-20, version 2.6.1* app constantly crashes, bluetooth connection is terrible, music doesn’t sync. it’s a shame bc the toy itself is great, powerful and ergonomically designed. but without a useful app, it’s meh. i’ll stick with the trusted and true we-vibe. ### 1/5 — Music doesn’t work *2021-08-19, version 2.4.3* Either don’t advertise the feature or fix it ### 1/5 — Music functionality doesn’t work *2021-08-10, version 2.4.3* Please fix the syncing of music from iTunes so that it actually works. Without it the toy feels like a massive waste of money because I have other toys which perform the other functions. ## Most praised reviews (10 highest-rated) ### 5/5 — Distance mode works great! *2026-01-11, version 4.0.7* For the record: I have only used Distance mode, so my review can't reflect on other aspects of the app. That being said, I'm currently across the ATLANTIC from my partner, and we used the Distance feature with 0 issues. The response time from the long distance phone to vibrator was instantaneous, and we didn't experience any disconnection that other reviews have quoted happening. Very very impressed. The vibrating modes are plentiful and the interface is easy to navigate as well. ### 5/5 — Amazing *2025-03-14, version 3.3.3* Toys feel great, app helps enhance use ### 5/5 — Love it! *2025-01-19, version 3.3.0* The toy was enjoyable on its own, but exploring all the levels with the accompanying app made it truly amazing. ### 5/5 — Best gift ever *2024-01-27, version 2.7.8* The gift that never stops giving :) ### 5/5 — SVAKOM *2023-12-07, version 2.7.4* Easy to connect and user friendly experience Loving the long distance control ### 5/5 — Easy to operate, fun to use *2020-01-14, version 2.1.6* Me and my gf love this brand!!! ### 4/5 — App is pretty good *2025-10-02, version 4.0.4* History shows they keep updating, which is important. Hopefully more updates to come that include new features, not just compatibility with new toys. It stays connected well. Custom Mode could use a couple updates. Like an off time. Entering in the times and power level and pattern might be the best easier way to program. Tip: touch mode also has record. You can record a session how ever long, (including off segments) for over an hour. HUGE points for this. Motion modes would be a good update. With phone movement while you walk when phone is in pocket…etc. Over all this app is a great addition to the toys. Keep up the good work. ### 4/5 — Dope *2020-12-02, version 2.2.4* Super tight although the music doesn’t load up to it that needs to be fixed. Other than that great ### 3/5 — Good hardware, app is not so *2025-11-13, version 4.0.7* I asked already, please give a chance to replace default photo with my own fully custom one. I wanna see my object of desire instead of the generic photo ### 3/5 — partial function not working *2025-06-14, version 4.0.0* Since App has been updated, suction under present mode doesn’t work on Sam Neo… --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-02.*