# SW Prime

> On-demand micro transit booking service for select Minnesota cities. (iPhone/iPad app by Spare Labs Inc..)

- Source: https://appshunter.io/ios/app/sw-prime/id1473175231 (this page in markdown: same URL + `.md`)
- Developer: [Spare Labs Inc.](https://appshunter.io/developer/1073027185)
- Category: Travel
- Price: Free
- Rating: 4.60/5 from 176 App Store ratings · 18 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 56 MB
- Languages: American English, Amharic, Armenian, Danish, French (France), German (Germany), Hindi, Hmong, Japanese, Korean and 7 more
- Released: 2019-07-29
- Data updated: 2026-08-29
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/sw-prime/id1473175231/reviews.md

## What is SW Prime?

SW Prime is an on-demand micro transit service for Eden Prairie, Chaska, Chanhassen, Carver, and Victoria operated by SouthWest Transit.  Use the SW Prime App to book your now with just a few clicks!

## Key features

- On-demand micro transit
- Ride booking
- Multiple city service areas
- User-friendly app interface

## Recent user reviews (10 of 18)

All indexed reviews: https://appshunter.io/ios/app/sw-prime/id1473175231/reviews.md

### 5/5 — Very convenient

*2026-08-18*

To and from work, using another rideshare can cost me almost a full hour or two of work. Prime charges less that a third of that. Major money saver. Now I feel I can navigate around without burning a hole in my wallet.

### 1/5 — Removed scheduling

*2025-12-08*

I used to be able to schedule a ride in advanced a couple hours before or the night before. I don’t drive currently and for the past 6 months it’s been the only way I’ve gotten to work. I used it daily. With no warning or anything they removed the ability to schedule a ride in advance on the app. I’ve been late every day I’ve used it since. I have a job. I need to keep this job. If you were going to remove the feature then a heads up would have been nice. I’m now scrambling to find reliable transportation because this isn’t anymore.

**Developer response:** We’re sorry to hear about your experience. We’d love to help you directly—please reach out to our support team at support@spare.com so we can assist you right away.

### 3/5 — Removed a feature without warning

*2025-12-05*

It seems they removed the ability to schedule a ride ahead of time without making note of it in any patch notes. Great job. Now I get to be more likely to be late for work because these times are inconsistent as hell.

**Developer response:** Thank you for sharing your feedback. We're sorry for the frustration this has caused. Ride scheduling may vary depending on program settings, and we understand how important reliable timing is, especially for getting to work. To explore this further for your specific area, don't hesitate to get in touch with us at support@spare.com so we can provide you with direct assistance and tailored guidance.

### 1/5 — Never written a app review before

*2024-12-14*

But boy oh boy does this app stink!!
Pickup time said around 1:58
Driver got there around 1:49 
Left a note in app saying my dad got off at 2:00.
Told driver my dad has diabetes and can barely walk, since he got there 10 minutes early from pickup time, driver said he could not wait 10 minutes.
So he left my dad who can barely walk, gave a false pickup time and abandoned my 63 year old dad!!
I am extremely infuriated with this app and the services southwest prime offers.
I hope this business gets bought out by better professionals and put a designated pickup time in the app. 
Never using this apps services again.
Very disappointed in the driver and the app.

### 1/5 — Not Great

*2024-10-08*

I used to like using SW Prime to take me around the southwest Twin Cities metro, but those days are now behind me. You’ll be hard pressed to find wait times that are shorter than 30 minutes and a lot of the time, you can end up waiting up to an hour just for your driver to pick you up.  Service isn’t the best once you get on since it isn’t a guarantee that your driver will prioritize your needs. Would no longer recommend as a cheaper alternative to Uber or Lyft, especially if you want to go somewhere on time.

### 1/5 — Love the service, the app is garbage though

*2024-04-15*

Just as it says. The service is great but the app is useless.

### 1/5 — It does not work as intended

*2024-03-04*

The only thing that works is an immediate pickup from a location to the airport. The app shows no rides available from the airport or even worse, no rides available when you schedule a ride for a later time or date. You have to call to book any ride other than an immediate pickup from your location to the airport. SW drivers are always laughing and saying that everybody complains about the app. Crazy, but still SW Prime is the best deal and value in town.

### 5/5 — Easy to use app , Awesome service !

*2021-02-06*

Always friendly drivers, great service and Freaking affordable price! Love  this service! Thank you Kevin , Wayne, Rob, Tod, Al, Rosy, and all of you Awesome drivers!
Yo App developers, please show the names of the drivers, feels nice when the drivers talk to you by your name and it’s nice if we thank them by their name; it’s just a humble suggestion. Overall Allison a great experience wit the application as well. 🥰

### 5/5 — Great Service!

*2020-12-04*

I use this app and the time and only have good things to say. Thanks for providing the service!

### 1/5 — Worst interface ever!

*2020-01-20*

I’d give it 0 stars if I could ! Usually takes multiple app refreshes to work. Very Glitchy search inquiry, destinations un-clickable at times, longer wait times , inefficient ride grouping/carpooling. 
Many days it quicker to walk 2 miles to work than wait on this apps “technology” ...
Idk who this developer is but this app istrash ! Spend the extra $1 and take a uber.

## Frequently asked questions about SW Prime

### What does SW Prime do?

SW Prime is an on-demand micro transit service operated by SouthWest Transit. It provides convenient local transportation within Eden Prairie, Chaska, Chanhassen, Carver, and Victoria.

### How do I book a ride with SW Prime?

You can book your ride easily through the SW Prime App. Simply open the app and follow the prompts to book your trip with just a few clicks.

### Is SW Prime free to use?

The SW Prime app itself is free to download and use for booking rides. The cost of the transit service would be separate and is not detailed in the provided information.

### What areas does SW Prime serve?

SW Prime operates in Eden Prairie, Chaska, Chanhassen, Carver, and Victoria. These are the designated service areas for the micro transit service.

## Version history (last 5 releases)

### 4.6.1 — 2026-08-20

This release brings various new features, improvements and bug fixes

### 4.5.1 — 2026-07-16

This release brings various new features, improvements and bug fixes

### 4.4.1 — 2026-03-18

This release brings various new features, improvements and bug fixes

### 4.3.29 — 2026-01-07

This release brings various new features, improvements and bug fixes

### 4.2.67 — 2025-10-03

This release brings various new features, improvements and bug fixes

## Apps similar to SW Prime

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Jefferson Lines](https://appshunter.io/ios/app/jefferson-lines/id1483043022) | 2.0 (29) | Free | Travel |
| [RideMVTA: Transit App](https://appshunter.io/ios/app/ridemvta-transit-app/id1634372781) | 4.8 (1,931) | Free | Travel |
| [Click-and-Ride](https://appshunter.io/ios/app/click-and-ride/id1593234325) | 4.6 (27) | Free | Travel |
| [Metro Transit](https://appshunter.io/ios/app/metro-transit/id1153451926) | 1.6 (333) | Free | Travel |
| [Evie Carshare](https://appshunter.io/ios/app/evie-carshare/id1549244731) | 4.7 (408) | Free | Travel |
| [Ridesure USA](https://appshunter.io/ios/app/ridesure-usa/id1515975293) | 4.4 (18) | Free | Travel |

## More apps by Spare Labs Inc.

- [Spare Driver](https://appshunter.io/ios/app/spare-driver/id1357405851)
- [Spare Rider](https://appshunter.io/ios/app/spare-rider/id1414542240)
- [KnowRoute](https://appshunter.io/ios/app/knowroute/id1455155582)
- [STARNow](https://appshunter.io/ios/app/starnow/id1485041883)
- [Whistle!](https://appshunter.io/ios/app/whistle/id1495190039)

All apps by Spare Labs Inc.: https://appshunter.io/developer/1073027185

## Related topics

[swprime](https://appshunter.io/ios/topics/swprime)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*