# swabi — user reviews

> 2 indexed App Store user reviews of swabi by Fifteen, rated 4.20/5 from 6 ratings.

- Source: https://appshunter.io/ios/app/swabi/id6480297292/reviews
- App overview in markdown: https://appshunter.io/ios/app/swabi/id6480297292.md
- Rating breakdown: 5★ 4 · 4★ 1 · 3★ 0 · 2★ 0 · 1★ 1

## Most critical reviews (2 lowest-rated)

### 1/5 — Scam !

*2025-06-10*

After I used the app and traveled back to my country, the app kept deducting from my credit card and when i contacted the customer service asking them to disable my account and refund me. They didn’t do any of my requests

**Developer response:** We sincerely apologize for the unauthorized charges made after your departure and for the failure of our customer service. This is a serious issue that we will address immediately. Please send us the details of the charges and the email address associated with your account to info@swabi.eu. We will promptly refund the unauthorized charges and deactivate your account.

### 1/5 — Issue with App for Cdn phone numbers

*2025-04-15*

I have been trying to set up an account for two weeks to rent a bike while in Germany. I have been unable to do so as the system will not generate validation to my Cdn phone number. It appears there may be an issue with the number of digits for Cdn phone numbers. I have contacted support and have had no response (AI issue perhaps?) 
Hoping somehow the issue will be resolved!

**Developer response:** We sincerely apologize for the two-week-long login issues with your Canadian phone number and for the lack of a response from our support team. We know this is extremely frustrating. It is likely an issue with the international format or the number of characters. Please send us your contact information to info@swabi.eu—we will personally take care of setting up your account and accommodating your needs.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-20.*
