# Swagger 5 — user reviews > 77 indexed App Store user reviews of Swagger 5 by Pro-com Products Inc., rated 1.86/5 from 194 ratings. - Source: https://appshunter.io/ios/app/swagger-5/id1359016512/reviews - App overview in markdown: https://appshunter.io/ios/app/swagger-5/id1359016512.md - Rating breakdown: 5★ 30 · 4★ 7 · 3★ 11 · 2★ 4 · 1★ 142 ## What do users think of Swagger 5? Overall sentiment: negative **Pros** - 👍 Easy account setup process - 📊 Useful speedometer and trip meter features - ⚡ Speed control and multiple speed levels - 💡 Headlight/taillight control via app - 🎯 Parental speed limiting for safety - ✅ App works flawlessly when functional **Cons** - 🐛 Email verification code fails to send - 🌐 Persistent network errors - ❌ Account registration broken - 📱 Poor iOS app performance - 🔌 Bluetooth connectivity issues - ⏱️ Login timeout problems - 😤 Inconsistent app functionality - 🚫 Missing advertised features (lock, alarm) - 💬 Unresponsive customer support - 🔄 App stops working after initial use **Commonly reported bugs** - Email send failure during registration - Network error on login attempts - Verification code expiration too quick (60 seconds) - Keyboard not appearing on iPad confirm password field - Register button unresponsive - App crashes and requires restart - Bluetooth pairing failures - App disconnects from scooter mid-use - Random JSON/HTML error messages - Server connectivity required for Bluetooth connection **Most requested features** - Automatic Bluetooth pairing - Lock and alarm feature implementation - Regenerative braking control - Screen dimming prevention during use - Improved password reset process - Better Android app stability ## Newest reviews (17 of 77) ### 1/5 — App doesn’t connect to scooter *2022-10-10, version 1.4* Update the app :( ### 1/5 — It doesn’t work *2022-10-07, version 1.4* I can’t even register. ### 1/5 — Sign up is broken *2022-01-18, version 1.4* Whenever asked to insert email address, right beneath it is asking to input a verification code. Only thing is that it’ll say email send fail. So there is no way to register. ### 1/5 — Log in issuses *2022-01-16, version 1.4* I kept trying to send the code to my email but it keeps saying it doesn’t work and i have perfect connection ### 1/5 — 👎🏾 *2021-12-30, version 1.4* It won’t let me make a acc it keeps saying email failed ### 1/5 — Waste of money *2021-12-27, version 1.4* Absolutely terrible!! App does not let you register an account at all. Won’t send a verification code to email in order to set up the app. ### 1/5 — Horrible app *2021-12-26, version 1.4* As many others have said, scooter great, app horrible. Can’t register since the verification email never goes out. Contacted support, absolute joke. ### 1/5 — App *2021-12-26, version 1.4* This app doesn’t work AT ALL!!!! ### 1/5 — Login error. *2021-12-25, version 1.4* Another piece of Chinese junk, doesn’t even let u verify the code because the email doesn’t work. It’s sad that half of the controls are on the app only. Why need an app for Bluetooth Music bro? Disappointed ### 1/5 — Terrible app! *2021-12-25, version 1.4* It won’t send me a verification code to register my acct. when I went to chat about my issue they wanted me to pay $1 for help. I pd $350 for a scooter, I should t have to pay to get help! ### 1/5 — Verification does not work *2021-12-24, version 1.4* The scooter is great but the app refuses to send a verification email. Keeps saying send failure. I’ve tried several emails. ### 1/5 — cant even register *2021-12-15, version 1.4* i put in a username and email and hit the button to get a verification and it says "email send fail." tried uninstalling and reinstalling the app. considering the terrible average rating i don't think it's just me 🙃 ### 1/5 — Company does not care *2021-11-14, version 1.4* This company clearly doesn’t care that their app doesn’t work at all once you buy the product you are screwed. ### 1/5 — Can’t Register *2021-06-02, version 1.4* When I try to verify my email in the app, I get a error pop up with random Json and html data. iPhone 12 ### 1/5 — No longer works!!! *2021-05-31, version 1.4* Well it did work paired up with my swagger five however don’t know how and when it decided to malfunction and quit try to re-register and network error’s every time wth! ### 1/5 — Non-functioning App *2021-05-30, version 1.4* Well. The scooter works really well. The app, can’t even register. I’d love to try the features mentioned in the description. Alas, it was not meant to be. ### 1/5 — It don’t work *2021-05-27, version 1.4* I’m stuck in trainer mode and the app won’t let me register to make an account to fix it. Every time I hit send the verification code there’s an error that comes up so I can’t complete the making of my account and I can’t ride my scooter at 8 mph. Please help me!! ## Most critical reviews (10 lowest-rated) ### 1/5 — Does not work!! *2023-07-26, version 2.0* Tried this thinking it connect it could turn on the light but nothing else so don’t buy basically pointless ### 1/5 — I can’t even get email verifications *2023-01-10, version 1.4* Can’t even use app ### 1/5 — Fix asap alert alert alert *2023-01-08, version 1.4* Please fix the application because it’s not working. It’s not letting people sign up. ### 1/5 — Will not send a verification code *2023-01-04, version 1.4* I’m buy the thing and the first day it goes 18mph but now it goes 11mph l downloaded it now it’s not texting me the verification code please fix this problem l getting mad ### 1/5 — Not working *2023-01-02, version 1.4* Will not allow me to create an account keeps giving me an error message. Please help ! ### 1/5 — App is terrible *2023-01-01* Love the scooter… hate the app. Constantly says network error so we cannot access the app to turn on the headlight when dark outside. Just poor design and execution for the app all around. ### 1/5 — Bad *2022-12-31, version 1.4* so when i try to press send for the verification, it gives me an error ### 1/5 — Nope *2022-12-30, version 1.4* Doesn't work ### 1/5 — Garbage *2022-12-28, version 1.4* It won’t send verification code so I can’t create an account and can’t use the app it’s says email send failures ### 1/5 — Register *2022-12-27* Every time I am going to register it doesn’t let me saying email fail smh just purchase another one as a present and was going to continue buying for other people but since the app doesn’t work I am going to purchase from another brand ## Most praised reviews (10 highest-rated) ### 5/5 — Good app! *2021-12-24* About the scooter of my 11-year-old kid and it works perfectly along with the app the app has a perfect speedometer which allows me to see the top speed and limit the speeds so my child does not get hurt going to fast 100% recommend getting the app along with thescooter. ### 5/5 — Works great! *2020-05-14* I don’t know what all the complaints are about? Maybe they fixed it as of May 13, 2020 (corona time). You do have to create an account and it’s super easy to setup. The app works flawless for me. You can change speeds, turn on the headlight/taillight, see your mileage and trip meter etc. ### 5/5 — Jjbyybby *2020-05-01, version 1.4* Ibhibyvyvtctcrd ### 5/5 — Very good *2020-03-15, version 1.4* I’ve had the scooter for about a year. The app is good and they scooter runs perfect! ### 5/5 — Swagger *2020-01-15, version 1.4* You guys sell great electric scooters keep it up go swagger team Thank you Hunter and Nate ### 5/5 — Very useful *2019-04-14* It was as easy as 1,2,3 to set it up. I like the app, you can Choose 3 speed levels on the fly. ### 5/5 — Automatic pairing would be nice... *2018-12-25* It is a great easy to use app! The scooter is also great! It would be nice if it would pair automatically but maybe the app will improve in the future. ### 4/5 — Could be better *2019-08-03* Works well enough. Big issue is phone keeps turning off or dimming while riding. I wish there was a feature in the settings to disable that. Other wise it’s neat. Doesn’t provide much you can’t do otherwise but does make it easier to see all that stats on the dash board. ### 3/5 — Had network errors. *2022-10-08, version 1.4* Network errors. ### 3/5 — It’s ok... *2021-05-30* It worked at first but now the app is working at all I think they might of closed it down because it’s not working --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*