# Swan Bitcoin: Buy & Save — user reviews > 180 indexed App Store user reviews of Swan Bitcoin by Swan Bitcoin, rated 4.80/5 from 4,025 ratings. - Source: https://appshunter.io/ios/app/swan-bitcoin-buy-and-save/id1576287352/reviews - App overview in markdown: https://appshunter.io/ios/app/swan-bitcoin-buy-and-save/id1576287352.md - Rating breakdown: 5★ 3,656 · 4★ 202 · 3★ 57 · 2★ 24 · 1★ 86 ## What do users think of Swan Bitcoin? Overall sentiment: mixed **Pros** - 🚀 Simple and straightforward - 🔒 Encourages self-custody - 👍 Excellent customer service - 💡 Focused on Bitcoin education - 🚀 Easy to set up DCA - 🚀 Automatic withdrawal to cold storage - 👍 Clean and user-friendly interface **Cons** - 🐛 Withdrawal issues and delays - 🐛 Account freezing and closure problems - 🐛 Bugs and glitches in the app - 🐛 Difficult to access funds and withdraw - 🐛 Limited functionality compared to website **Commonly reported bugs** - Login and account setup issues - Problems with automatic savings plans - Withdrawal and fund access difficulties **Most requested features** - Dark mode option - Performance tracking and analytics - Ability to exchange Bitcoin for cash - Support for New York residents ## Newest reviews (11 of 180) ### 2/5 — 18+ ??? *2026-05-29, version 3.19.0* Please lower your restrictions down to at least 12+. 18+ is restricting and unnecessary. I can no longer use the app. ### 3/5 — Buying bitcoin *2026-01-31, version 3.9.0* I use Swan because they have the lowest fees. I dislike logging online to their website because it doesn’t recognize my computer and it will make me do extra things to verify it’s me. Also, withdrawing my bitcoin takes forever. If you’re cool with that this is a great app ### 2/5 — Nothing clear *2025-11-26, version 3.1.0* I'd like to ask other users if this app is always very slow for ACH transfers to and from your account to a cold wallet. The transactions appear frozen even though they were processed at the bank at least two weeks prior. Is this always the case? Is this platform reliable? I've lost faith in it. ### 3/5 — Withdrawal Availability Needs Updating *2025-09-05, version 2.3.0* Withdrawal availability date keeps changing. I paused my buys so I can withdrawal all at once and even with no new purchases my withdrawal date has been pushed back for 6 days now. I liked the old version better with transparency on exactly which day my funds will be available. ### 5/5 — Good *2025-07-27, version 1.9.60* Good app. Good customer support. Clean and clear and easy to use. ### 5/5 — Swan is the best *2025-07-14, version 1.9.57* Best exchange so far. ### 5/5 — Great customer service, and User friendly! *2025-07-10* I’ve been using them for awhile and have had an overall straightforward experience! The customer service is very responsive, the withdrawals are always timely. I just want to make sure this app is amplified for those seeking to enter into the bitcoin ecosystem for the first time, it was my first experience and it has been so amazing I havent needed to go anywhere else! Highly recommend! ### 2/5 — App won’t open *2025-06-28, version 1.9.55* Just like another comment here, app won’t open, so I’m unable to access funds. What’s up Swan BTC!!? ### 4/5 — Constantly logs me out *2025-06-16, version 1.9.52* Email verification every time I want to check my account. Please add remember device ### 5/5 — Great app *2025-06-09, version 1.9.51* Always making improvement to better the experience love the sell feature that was add. Keep growing the app cause I am loving it grow that Bitcoin account 1 limit order at a time ### 5/5 — Dark Mode When? *2025-06-05, version 1.9.51* Swan is the best if you’re bitcoin only. The app works as it should, but when will we get a dark mode? It burns the eyes. ## Most critical reviews (10 lowest-rated) ### 1/5 — Trap *2026-08-06, version 3.27.0* It’s a trap you can buy but they won’t let you withdraw without uploading your ID. Had my 80 bucks frozen for 3 months now. Hopefully they let me close the account. ### 1/5 — Hate it *2026-03-10, version 3.12.0* Currently unable to log in. Sends me a secure link. Link doesn’t work. Doesn’t pull up the app. Pulls up the web page, which isn’t the app, and doesn’t pull up my account at all. Reinstalled. And did everything tech support suggested. Still can’t get in. ### 1/5 — Part of organized fraud *2026-02-02, version 3.9.0* This app was used in a huge organized fraud trading different coin. ### 1/5 — Very Inconsistent *2026-01-25, version 3.7.0* Constantly getting logged out of your account. Verification emails often are very delayed or never sent. Lots to make you very nervous when dealing with larger sums of BTC ### 1/5 — Use Any other App *2025-10-01, version 2.5.0* Never in my life have I had so much trouble logging in, adding a wallet and sending BTC. Would not take my authentication app code. Downloaded another authentication app. Still will not take my codes. At this point i am done with Swan!!!!! ### 1/5 — Garbage Company *2025-07-27, version 1.9.60* Actually, glad it took them so long to set up my account and that I never actually utilized them after reviewing all the one stars and comments talking about accounts being locked and how difficult it is to get the bitcoin that they purchased plus the spread they had is more than average, which makes up for the fact they have no fees. ### 1/5 — VERY STRICT *2025-07-16, version 1.9.58* Very strict just because a few payments didnt go through they closed my account and won’t even reopen ### 1/5 — Charged me for an issue with their custodian *2025-06-27, version 1.9.55* Charged me for an issue with their custodian. Go with river or strike. ### 1/5 — Withdrawal and support issues *2025-05-23, version 1.9.50* I have been attempting to withdraw funds from my account for a month. When I click withdraw, the app tells me that withdrawals are temporarily paused and to contact customer service. I have reached out twice and have no response. ### 1/5 — Looks Appealing but Seems Hollow *2025-05-01, version 1.9.46* They seem to offer a decent, helpful platform for buying and storing bitcoin and other services for such. However, understand that if you need customer support for largely anything, you may not get a response. My bank account has been “under review” for three weeks now. Swan has been completely silent to my communication — two emails and two help requests sent over the website — no response whatsoever. Unfortunate. ## Most praised reviews (10 highest-rated) ### 5/5 — Bare Bones *2026-08-06, version 3.27.0* Nothing special. Which is what makes it special. Thanks. ### 5/5 — But & Save OOO LLC IRA *2026-07-21, version 3.25.0* IRA flow ### 5/5 — Comprehensive App *2026-05-11, version 3.18.0* The Swan app is the perfect compliment to the Swan suite of services. As a private client, it gives me all I need to manage my accounts in one places. ### 5/5 — Smart ₿ Real *2026-01-30, version 3.9.0* Thoroughly Enjoy this Trusted site. Easy to buy,easy to custody, fair prices, the best savings website I’ve ever had. Every ₿ , beginner Experience investor should value only ₿itcoin Swan Loven it. ### 5/5 — Swan is Amazing *2026-01-25, version 3.7.0* Swan bitcoin has been an amazing company to help secure, bitcoin assets, and only bitcoin very friendly staff easy communication and low fee fees make it a go to platform ### 5/5 — Works as expected. Easy. *2026-01-18, version 3.6.0* Works as expected. Easy. ### 5/5 — Great Bitcoin-only platform, needs a few tweaks. *2025-11-23* Love using Swan for DCA, but the app is missing some key iOS features. We really need home screen price widgets. Also, the UI for setting limit orders needs work—it's currently too difficult to enter a specific custom price. Fix these, and it remains a 5-star app. ### 5/5 — Swan Rocks! *2025-11-13, version 3.0.1* I’d like to thank SWAN for their ease of use and for their affiliate program. There’s no better way to buy bitcoin. ### 5/5 — App navigation *2025-09-04, version 2.3.0* I love this app. It’s really easy to understand and navigate. ### 5/5 — Best way to secure generational wealth *2025-07-29* The Swan app makes it easy to manage my Swan account anytime, anywhere. What sets Swan apart is their Bitcoin IRA as well as their Vault multi sig system. If your buying bitcoin for your future, you need a place that is secure and easy to use, and that’s exactly what Swan has done. Their customer service is top notch. If you ever have any questions, they are there for you. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*