# Swann Security — Security You Can Trust

> Unified app for controlling Swann wired and wireless security systems. (iPhone/iPad app by Swann Communications Pty Ltd.)

- Source: https://appshunter.io/ios/app/swann-security/id1453620213 (this page in markdown: same URL + `.md`)
- Developer: [Swann Communications Pty Ltd](https://appshunter.io/developer/416404343)
- Category: Productivity, Utilities
- Price: Free with in-app purchases
- Rating: 4.70/5 from 75,228 App Store ratings · 1,058 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 143 MB
- Languages: American English, Bulgarian, Croatian, Czech, Danish, Dutch, Estonian, Finnish, French (France), German (Germany) and 23 more
- Released: 2019-05-14
- Data updated: 2026-08-28
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/swann-security/id1453620213/reviews.md

## What is Swann Security?

With Swann Security, everything is controllable via this single app.
Swann’s wired security systems, including all of our latest DVR and NVR series, now work seamlessly with wireless solutions such as Swann's new range of Indoor and Outdoor Wi-Fi security cameras. 

A list of products that work with this app can be found here: 
https://www.swann.com/us/apps

Please note that other Swann CCTV and IP camera models will not work with this app. This page will be updated as new compatible products are released.

Note: This app uses a data stream that will connect to your Swann system via 4G/5G or Wi-Fi. When using 4G/5G, the video from your Swann device may be considered "downloads" by your phone service provider and could contribute to any download limit your phone data plan may have. If you exceed any plan limits you may incur additional usage charges. Consult with your mobile service provider regarding the use of a video streaming app and how it may affect your plan. 

For assistance with this app, contact Swann Tech Support – tech@swann.com

## Key features

- Unified control of security systems
- Seamless integration of wired and wireless solutions
- Live viewing of Wi-Fi cameras
- Compatibility with DVR and NVR series
- Remote access to security feeds

## Pricing and in-app purchases

Base price: Free.

**Subscriptions**

| Subscription | Price | Period |
| --- | --- | --- |
| Pro Video | $19.99 | per month |
| Pro Video | $199.99 | per year |
| Pro | $14.99 | per month |
| Pro | $149.99 | per year |
| Extra | $4.99 | per month |
| Extra | $49.99 | per year |
| Unlimited | $12.99 | per month |
| Unlimited | $129.99 | per year |
| Essential | $1.99 | per month |
| ActiveResponse | $4.99 | per month |
| ActiveResponse | $49.99 | per year |


## Chart rankings

- #125 in Top Grossing · Productivity (US App Store)

## What do users think of Swann Security?

Overall sentiment: negative

**Pros**

- 🚀 Easy installation
- 🔒 Good camera quality
- 👍 Reliable system when working
- 👍 Useful app features

**Cons**

- 🐛 Buggy and unstable app
- 🔍 Slow live view and playback
- 🔍 Frequent disconnections and offline issues
- 🔍 Poor motion detection and false alerts
- 🔋 Poor battery life on wireless cameras

**Commonly reported bugs**

- App crashes frequently
- Notifications not working as expected
- Inability to download/save recorded videos
- Inconsistent time/date stamps on recordings

**Most requested features**

- Allow more camera and settings control from app
- Improve playback functionality and organization
- Add option to continuously record instead of motion-based
- Integrate with smart home platforms like Google/Alexa

## Recent user reviews (10 of 1,058)

All indexed reviews: https://appshunter.io/ios/app/swann-security/id1453620213/reviews.md

### 3/5 — Swane review

*2026-08-25, version 5.13.2*

Swane front door camera is good however for some reason I don’t seem to be able to hear it very well when I speak to a visitor through it, it’s very quiet on the outside part they struggle to hear me

### 2/5 — Unreliable

*2026-08-25, version 5.13.2*

I have a 4K camera that goes off when a cat crosses driveway 100 metres away but fails to detect a vehicle coming up drive and filling image.
I also have a 2K camera that goes of when Sun emerges from clouds and changes lighting conditions.
I have tried all setting combinations to no avail.
Don’t waste your money.

### 2/5 — Mm

*2026-08-25, version 5.13.2*

Decent cameras. Good quality. 
Regret purchasing due to quality of the app. 
If I had of used the app prior to buying a full wireless system I wouldn’t have purchased them. 
App is slow. Won’t load for me to change detection zones. 
Honestly could be a lot better!

### 5/5 — easy to use

*2026-08-24, version 5.13.2*

been using For 7 years and still working good ..

### 5/5 — Swan CCTV

*2026-08-23, version 5.13.2*

Be lost without it

### 5/5 — Mr khan

*2026-08-23, version 5.13.2*

Best thing I installed can view from anywhere in the world

### 1/5 — Stuck in SD

*2026-08-22, version 5.13.2*

No option anywhere on the app to change from SD to HD. There is on iphone version but ipad version there isnt making it useless on ipad.

### 3/5 — Too slow

*2026-08-22, version 5.13.2*

Need faster and clearer

### 1/5 — Trash

*2026-08-21, version 5.13.2*

When do you fix the app so many complaints and they just get ignored expensive camera to ignore all the issues being told in reviews not great customer support and both apps just getting worse with every update get new developers that listen to the complaints and fix what’s being g said stop pretending the app works and not littered with issues

### 3/5 — Reliable and non-subscription

*2026-08-21, version 5.13.2*

Best option if you don’t want to pay for monthly subscription fees. I’ve had it for 10 years now and counting. Only complaint is that you can turn on motion detection notifications for ALL cameras, or NONE. I wish I could turn on notifications for just my inside cameras (when outside camera notifications are on you get notified every time a moth flies in front of a camera, so many that you have to turn notifications off.)

## Frequently asked questions about Swann Security

### What does the Swann Security app do?

The Swann Security app allows you to control your Swann wired security systems, including DVR and NVR series, and seamlessly integrate them with wireless solutions like Swann's Wi-Fi security cameras. You can view live feeds and manage your security from a single application.

### Which Swann products are compatible with this app?

This app is compatible with Swann’s latest DVR and NVR series, as well as their new range of Indoor and Outdoor Wi-Fi security cameras. A full list of compatible products can be found on the Swann website, and this list is updated as new products are released.

### Is the Swann Security app free to use?

The app itself is free to download and use. However, it does have in-app purchases and may display advertisements. Additionally, streaming video over a cellular connection may incur data charges from your mobile provider.

### How does the app use my data?

The app uses a data stream to connect to your Swann system via 4G/5G or Wi-Fi. When using a cellular connection, the video stream may be considered 'downloads' by your phone service provider and could contribute to your data plan's download limit, potentially leading to additional charges if exceeded.

### What if I need help with the Swann Security app?

For assistance with the Swann Security app, you can contact Swann Tech Support directly via email at tech@swann.com. They can provide support for any issues or questions you may have regarding the app's functionality and compatibility.

## Version history (last 5 releases)

### 5.13.2 — 2026-08-09

Fixed an issue that prevented the app from launching on older devices.

### 5.13.1 — 2026-07-29

Fixed issue where cloud clips were not displaying for certain devices

### 5.13.1 — 2026-07-29

Fixed issue where cloud clips were not displaying for certain devices

### 5.13.0 — 2026-07-23

This update includes general improvements, bug fixes, and performance enhancements for a more reliable app experience.

### 5.12.3 — 2026-06-22

This update includes stability improvements and bug fixes.

Fixed an issue that could cause the app to unexpectedly close during device pairing in some recorders.

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## More apps by Swann Communications Pty Ltd

- [SwannView Plus](https://appshunter.io/ios/app/swannview-plus/id666246731)
- [SwannView Link.](https://appshunter.io/ios/app/swannview-link/id689605065)
- [HomeSafe View](https://appshunter.io/ios/app/homesafe-view/id1155986321)
- [AlwaysSafe](https://appshunter.io/ios/app/alwayssafe/id1228477136)
- [TrySwannShield](https://appshunter.io/ios/app/tryswannshield/id6740886936)

All apps by Swann Communications Pty Ltd: https://appshunter.io/developer/416404343

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*