# SwannView Link. — user reviews > 359 indexed App Store user reviews of SwannView Link. by Swann Communications Pty Ltd, rated 1.90/5 from 366 ratings. - Source: https://appshunter.io/ios/app/swannview-link/id689605065/reviews - App overview in markdown: https://appshunter.io/ios/app/swannview-link/id689605065.md - Rating breakdown: 5★ 45 · 4★ 22 · 3★ 14 · 2★ 43 · 1★ 242 ## What do users think of SwannView Link.? Overall sentiment: negative **Pros** - 🚀 Lightning-fast live view - 👍 Easy to use interface - 🔒 Robust security features **Cons** - 🐛 Frequent crashes and connection issues - 🔍 Unreliable playback functionality - 📺 Outdated and non-responsive UI - ⏱️ Slow load times and performance issues - 🔋 High battery consumption **Commonly reported bugs** - Login failures - Inability to view recordings - Inconsistent camera streaming - Compatibility issues with newer devices **Most requested features** - Improved playback controls with fast forward/rewind - Push notifications for motion detection - Compatibility updates for latest iOS versions - iPad-optimized interface ## Newest reviews (19 of 359) ### 3/5 — Update for 2025 *2025-01-30, version 2.2.17* Unable to turn horizontal/landscape view on iPhone. Will there be an update? ### 3/5 — Landscape view *2024-12-28, version 2.2.17* Why has the landscape mode stopped working on iPhone and iPad? ### 1/5 — UPDATE THIS!!!!!!!!! *2024-10-31, version 2.2.17* UPDATE THIS ON IOS AND ANDROID OR WERE GOING TO BUY A NEW BRAND THAT CAN ACTUALLY KEEP THEIR APPS AND PRODUCTS UPDATED ### 3/5 — On iOS 18 won’t rotate *2024-10-15, version 2.2.17* Come on just one little update. ### 1/5 — Swann systems *2024-09-25, version 2.2.17* I have used Swann for the last 7 years and to be honest, the system are no where near comparable to what other systems offer. The quality is terrible and the apps don’t work with ease. Too many pauses and drop outs. Honestly, go with eufy systems. ### 1/5 — Obviously the positive reviews are fake. *2024-06-26, version 2.2.17* Unless you are a technician don’t bother, and Swann customer service are rude and have do not support/help with anything at all except reply with emails that only a technician can understand. Do any human being work for Swann…………. ### 1/5 — No updates *2024-05-19, version 2.2.17* After IOS update, app no longer stable, and continues to crash and close. ### 1/5 — Very unreliable *2024-05-19, version 2.2.17* The app shows lots of missing patches in the recording when I use playback there are several Blue and White blocks on the recorded areas, the white blocks are totally blank. Is it the app or is it the camera system that is poor quality? Let’s hope I don’t need to use it in an emergency. ### 1/5 — All app does *2024-03-20, version 2.2.17* All app does is crash an closes every time I press on something on the app TOTAL JUNK ! ### 2/5 — App *2024-03-09, version 2.2.17* App needs a up date app is not working properly thanks ### 1/5 — Pointless app! *2024-02-24, version 2.2.17* Would give it 0 stars if I could! Just crashes and says failed login or disconnected. My DVR works, but can’t view it on the app, which I need to do the most. Totally useless! ### 1/5 — Sun standard support *2023-11-15, version 2.2.17* We brougt a dvr8-4550 system for our home 5 years ago, the system works fine. It’s the app support that let us down. With technology changing and new phones, Swann did not allow our system to have an update or app support. We have to upgrade our security system because of this, which means more money out laid because they don’t wish to upgrade the app that controls a 5 year system. Very poor customer service. I won’t buy another Swann product nor will I ever recommend the brand. ### 1/5 — Never again *2023-09-18, version 2.2.17* ‘Login failed’ constantly, even though it was working fine, and will miraculously recover in a week. Swann support offers assistance that just doesn’t work. It’s like they know their products fail and send you around in circles til you just get fed up and give up and accept you’ve wasted $$ on an inferior product. Never ever again will I buy Swann. ### 1/5 — Trash *2023-09-13, version 2.2.17* Absolute junk this is my third Swann system now it’s shame on me!! Fix this app too!! ### 1/5 — Nothing but issues *2023-09-07, version 2.2.17* This app hardly ever works! Nothing but issues ! Good luck getting help . I have had to delete install soooo many times ### 2/5 — Update horrible *2023-07-07, version 2.2.17* Since latest update can’t see anything ### 1/5 — The worst *2023-06-20, version 2.2.17* The worst App and security system available. App is completely unresponsive and useless with no support whatsoever. ### 1/5 — Swann eve and camera *2023-05-22, version 2.2.17* Don't ever buy anything from Swann , there cameras , dvr and the app is utter crap , I have had nothing but issues , never works , Swann never reply to any emails or calls , but a ring door bell , 100 times better than this junk ### 1/5 — Use Swann’s AlwaysSafe App *2023-04-19, version 2.2.17* Use Swann’s AlwaysSafe App, a much better app for these cameras with more features. ## Most critical reviews (10 lowest-rated) ### 1/5 — Landscape view broken on iOS devices *2026-07-08, version 2.2.17* Recent update completely broke landscape rotation on iOS. Manual expansion buttons are missing and AssistiveTouch rotation overrides fail. Please restore horizontal viewing layout. ### 1/5 — Worst app *2026-06-19, version 2.2.17* It’s the worst app I’ve ever had too slow or won’t connect to cameras most of the time . ### 1/5 — Useless app *2025-10-07, version 2.2.17* The app worked on all our devices for about a year but now won’t load up at all. I got in touch with SwannView support and they advised me to restart everything from my router to all my devices and the DVR itself. I did this and it worked for a couple of days and then wouldn’t load the channels up on my devices again. I’ve been through the same rigmarole several times to view my cameras and now I’ve just given up. For an expensive system as it was this is not good enough from SwannView. I would not recommend them as all the forums and reviews complain about the same thing. The quality of the cameras is really good and the night vision is nice but what good is this if you can’t view them or play back on any devices. Absolute rubbish ### 1/5 — SwannView link is Rubbish *2025-08-20, version 2.2.17* Never worked properly with me, now app close immediately ### 1/5 — Keeps crashing *2025-08-17, version 2.2.17* Every time I try to enter settings it crashes, deleted and redownloaded, now crashes when I try to set it up. System is now useless ### 1/5 — Need an update for the latest IOS 18 *2025-05-11, version 2.2.17* Since the latest iOS 18 update the app no longer displays the camera in landscape on the iPad or iPhone? Please Swann sort it out! ### 1/5 — Not working *2025-03-27, version 2.2.17* Cannot have access outside of being home What's the point If I can't see what's happening when I'm not home a massive update required ### 1/5 — Rubbish. *2025-01-23, version 2.2.17* Very prehistoric. Come on guys you can do better. ### 1/5 — Not working *2025-01-09, version 2.2.17* Cannot have access outside of being home What's the point If I can't see what's happening when I'm not home ### 1/5 — Garage *2024-12-19, version 2.2.17* App doesn’t open at all anymore ## Most praised reviews (10 highest-rated) ### 5/5 — App Not Working *2023-10-06, version 2.2.17* App was working fine until I updated App to iOS 17. I have tried on my old phone and and the app works fine. Please fix ### 5/5 — Great 😊 *2021-09-07, version 2.2.17* READ THIS 🙏 Hi, SwannView Link works really good, Firstly, I connected it to my mum's phone and shared the security cameras for outside, my mum bought the TV from Kogan, and tried to connect it but it didn't work, so basically I check on my phone and she checks on hers(which I'm typing on right now) Secondly, it might be hard to connect it to ur tv or something but it works still so many choices on the app! Overall I really good, recommended 😁 ### 5/5 — Love it *2020-11-18, version 2.2.17* Been using this app since it came out always easy to use ### 5/5 — Big brains with plays. *2019-11-13, version 2.2.17* All of you guys are just wrong, it’s the best thing to have hit this world since scams... couldn’t even connect with the wonderful device... also don’t let the rating fool you, it’s a grate cash grab! ### 5/5 — What? *2019-03-09, version 2.2.17* I actually don’t get it why it has such bad reviews because it’s the best app I found to work with my cameras and it never failed me I seriously could go on by saying all the good things about this app but I can’t so good bye ### 5/5 — Try reolink app instead *2019-02-09, version 2.2.17* Was having connection issues with this app read somewhere to try Reolink app (Swann NVR ) fantastic and better quality can always connect hope this helps someone reolink app ### 5/5 — Betococ *2018-08-18, version 2.2.17* Actualicen la aplicación y reparen el daño que no dejan ver las cámaras las series no coinciden ### 5/5 — Works great! *2018-04-13, version 2.2.17* I have been using this app for over 2 years, and I’ve never had any issues with it, always works perfectly. Can’t say that for 99% of my other apps!! ### 5/5 — It works for my purpose. *2017-10-09* Everyone has their own expectations and purposes for using this app. For me; I just want the ability to view live feed. And you know what? It works flawlessly. Actually, I’m happy IOS11 forced me to switch swann apps as this flows better than the last one. Of course, I haven’t tried recording and what not, and don’t plan on it. If I need to go back ‘in time’, I’d rather go to the base station itself and use a keyboard and mouse. If it’s serious enough for me to pull records, I won’t be sitting on my iPhone doing a looksee; it’ll be reviewed on a big screen. ### 5/5 — Worked straight away-Really good, stable app *2017-08-04, version 2.2.17* Really impressed with this app. Works quickly and consistently no matter how I'm connected, wifi, 3G or 4G. Really good search facility. Lets me make all settings changes as well. Swan have exceeded my expectation here. Great job done by the developers. Thanks --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*