# Swappy Cat — user reviews > 11 indexed App Store user reviews of Swappy Cat by CROOTO, rated 4.50/5 from 40 ratings. - Source: https://appshunter.io/ios/app/swappy-cat/id1297195381/reviews - App overview in markdown: https://appshunter.io/ios/app/swappy-cat/id1297195381.md - Rating breakdown: 5★ 30 · 4★ 4 · 3★ 3 · 2★ 3 · 1★ 0 ## Most critical reviews (10 lowest-rated) ### 2/5 — No support from developers *2019-07-26* I used to adore this game. I thought it was the best game I had downloaded in a long time. Not so much now. Yes the game itself is still great but I’ve had 2 technical issues and I’ve contacted the support team and my emails all go unanswered. First I lost a power up than I bought (with real money) 1,500 gems and now they have disappeared. I am so upset. So yes you may like the game but pray nothing happens cause the developers will do nothing to help you. They’ve pretty much stolen my money and I plan on reporting all this to apple. If the developers don’t want to help me get my stuff back than I have no choice but to file a complaint with apple and ask them to return my money. Be aware! CANT PLAY PAST LEVEL 293!!!! emailed support and was told “you’ve reached the top level and more levels will be released soon” which is 100% false. I sent them a video of what I was seeing and now they finally get the issue I’m having and according to other players who have left comments it’s happening to others on the same exact level. When I asked for my gems that disappeared to be given back they said “the game is new and we don’t have the ability to credit your lost gems sorry” oh ok that’s a great answer. But you have the ability to take my money. My advice to them, don’t release your game until you have the ability to solve your customers problems. **Developer response:** Hello! We're very sorry for the inconvenience, Stefanie. We promise to make up for our past mistakes and make it more user-friendly. Have a nice day! 😺 ### 2/5 — Construction *2019-04-12* I love the game but I’m fixing to delete it off my phone because I haven’t been able to play it for three days because it says under construction! I wouldn’t recommend it because they give you no warning that there fixing to work on it or know time on when you will be able to play again and if I like playing a game it means I want to be able to play it and if I can’t I need a reason and also when it will be back up! I’m only giving 2 stars because I do love the game but I hate waiting for it be fixed so I can play again! **Developer response:** Hello, thank you for reaching out! "Under construction" notification only means you're such an amazing player you've reached the highest level there currently is. You can wait for the next update or reinstall the game to start from the beginning ❤️ ### 3/5 — Suddenly can’t play... *2019-07-20* Reached level 293... When I load the level, it immediately tells me that I have no moves left and I lose a life... kind of hard to play if you start with no moves.... **Developer response:** Hello! We're very sorry for the inconvenience. 293 is one of the top levels, we'll add more soon for you to enjoy playing Swappy Cat again 🐱🐱 ### 3/5 — Level 293 *2019-04-26* Super Spiel, macht viel Spaß und sehr sehr süchtig! 👍🏻 Leider kann man ab Level 293 nicht mehr spielen da sofort -1 Zug angezeigt wird :( bitte schnelles Update !!! **Developer response:** Hallo! Vielen Dank für die Bewertung Machen Sie bitte einen Screenshot des Problems und senden Sie ihn an support@elephant-games.com. Wir werden sofort nachforschen😊😊😊 ### 5/5 — Захватывающе *2021-03-15* Игра с самого начала захватывает и поднимает настроение 🙂👍🏻 Спасибо разработчикам. ### 5/5 — Добавьте уровни( *2019-10-05* Интересная игра, но кончается на 300 уровне. Обидно, больше не поиграешь. Добавьте ещё уровни. **Developer response:** Привет! Огромное спасибо вам за отзыв 😸😸😸 Как пчелы трудимся над новыми уровнями, скоро обязательно порадуем вас! ### 5/5 — Need more levels *2019-09-04* Loved playing this game, was so addictive but finished all levels back in April. Sadly we’re in September and still no new levels added😔😔 **Developer response:** Thank you so much for the feedback! Sorry for keeping you waiting, we're doing our best to create new exciting levels - there's so many of them and each and every one needs our personal attention 😸 We promise to release them as soon as possible. While waiting, you can always reinstall the game to start your favorite game from scratch 😸 Thank you for inspiring us! ### 5/5 — Love this game as well :D *2019-05-13* Can’t wait for new levels **Developer response:** Thanks for the amazing feedback! New amazing levels coming soon! Please, join our summer party on Swappy Cat's official Facebook page! 🐱 facebook.com/swappycat 🐱 ### 5/5 — Level *2019-05-05* Need more levels!!! Please 😊😊 **Developer response:** Will do, we promise 😍 Please, join us on Facebook to keep up with all the news 🐱 facebook.com/swappycat 🐱 ### 5/5 — Love this game! *2019-04-21* Love this game! When will there be new levels? **Developer response:** Hi, thank you for the review! We're working 24/7 to make to create new amazing levels for you to enjoy, hope to release them soon! Please, feel welcome to subscribe to our official Faceoobk page to never miss an update 🐱 facebook.com/swappycat 🐱 ## Most praised reviews (1 highest-rated) ### 5/5 — Géniale 😀 *2019-04-08* On se prend vite au jeux , très réussi, on en veut encore et encore !!! **Developer response:** Merci pour cette revue inspirante! Nous continuerons à créer de nouveaux niveaux passionnants pour votre plaisir! Rejoignez-nous sur Facebook pour suivre toute l'actualité news facebook.com/swappycat --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-21.*