# Swatch Pay — user reviews

> 6 indexed App Store user reviews of Swatch Pay by SWATCH LTD, rated 4.40/5 from 21 ratings.

- Source: https://appshunter.io/ios/app/swatch-pay/id1525248439/reviews
- App overview in markdown: https://appshunter.io/ios/app/swatch-pay/id1525248439.md
- Rating breakdown: 5★ 17 · 4★ 0 · 3★ 1 · 2★ 1 · 1★ 2

## Most critical reviews (6 lowest-rated)

### 1/5 — Doesn’t work

*2025-01-13, version 2.12.1*

It took me at least 5 attempts (I lost count after that) to add my card as it kept failing on different stages. It would show unhelpful SDK errors so no idea what was causing them. I finally added the card but can’t activate it because the SMS verification doesn’t work.

### 1/5 — It doesn’t work and support is useless

*2024-09-10, version 2.9.1*

Swatchpay! did work for me initially, but then the App updated and I had to connect my card and my watch again. I haven’t been able to reconnect and I keep getting an error. Sometimes I get to step 4, sometimes to step 7 and once I even made it to step 8 out of 10, but I always get an error. I’ve already spent way too long trying to get this to work. 
I emailed support through the App, which attached a log file and all I got told was to get a Curve card (as required in the UK - I already have one as I’ve it working) and that if I had further problems to go to a shop. 
Nope. 
Not going to happen Swatch, that would cost me more than the watch and certainly more than it’s worth to have the ability to pay on my Swatch. I bought it online and I expect it to work out of the box and to continuing working. 
My perception is that Swatch aren’t bothered as it’s ‘only’ an £87 watch and it’s ‘only’ £10 more for the pay function than a similar watch without pay. They’ve updated things as they’ve gone along and it means that some people, like me, now don’t have a watch with the functionality they paid for. 
As far as this customer is concerned Swatch have failed massively.

### 1/5 — Ne fonctionne pas

*2024-08-08*

Impossible de jumeler la montre et iPhone

### 1/5 — Swatch pay

*2022-09-18, version 1.8.13*

It’s not what is may seem like 
Search pay is such a long process to use your contactless card. However attracting it sounds swatch pay is a waste of money 
I spent 1
£130 on this watch for myself and cannot even pay with it as that is one of the features that comes with this watch 
What a waste of money

### 3/5 — Fail to link

*2026-06-11*

Im stuck at the watch linking part. My watch does not connect to my phone. Whenever the blue circle connects, it just leaves me at the connection stage forever.

**Developer response:** Hello Zynoxtro, we’re sorry to hear about your experience.
Please contact our support team directly through the app and include your watch model and participating bank - we'll be happy to help resolve the issue as quickly as possible. Thank you.

### 5/5 — Really good

*2022-04-14, version 1.8.8*

Wanted a minimalist watch and being to use contactless payment with is a bonus. Easy to set up and works very well.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*