# Sway Medical — user reviews

> 148 indexed App Store user reviews of Sway Medical by Sway Medical, Inc., rated 1.90/5 from 327 ratings.

- Source: https://appshunter.io/ios/app/sway-medical/id657932025/reviews
- App overview in markdown: https://appshunter.io/ios/app/sway-medical/id657932025.md
- Rating breakdown: 5★ 62 · 4★ 5 · 3★ 15 · 2★ 9 · 1★ 236

## What do users think of Sway Medical?

Overall sentiment: negative

**Pros**

- 🚀 Quick and efficient baseline testing
- 📱 Mobile-friendly, no computer required
- 👍 Easy to use interface for athletic trainers
- 📊 Objective balance and cognitive measurements
- 🎯 Provides real-time data for decision-making
- 🔄 Streamlined return-to-play pathway
- 💪 Valuable tool for youth sports access to medical testing

**Cons**

- 🐛 Frequent crashes and freezes
- ⏱️ Tests take excessively long to complete
- 😤 Overly sensitive motion detection
- ❌ High false positive rates
- 🔄 Forces unnecessary test retakes
- 💾 Poor data saving functionality
- 🤔 Unrealistic test difficulty for non-concussed individuals
- 🔆 Excessive brightness settings causing discomfort
- ⚠️ Inconsistent and unreliable results

**Commonly reported bugs**

- App crashes mid-test requiring restart
- Accelerometer too sensitive, false movement detection
- Screen freezes at random times
- Data not saving between sessions
- Stuck on COVID screening page
- Terms of use blank page on iPhone 12
- No completion indicator after finishing tests
- Premature action detection too aggressive
- Profile switching malfunction

**Most requested features**

- Multi-language support (especially Spanish)
- Integration with school sign-in systems
- Delete/undo button for memory test typos
- Email/digital file export functionality
- Correlation data with BESS testing and normative data
- Reduced test redundancy and repetition
- Better hardware calibration guidance

## Newest reviews (18 of 148)

### 4/5 — Add Auditory Reaction Section

*2026-08-26*

Good enough app for concussion testing, only critique would be that I think an auditory section would be beneficial in determining the severity of concussion testing, especially for students whose primary symptoms include vertigo/inner ear/auditory-related issues or brain fog that contributes to hearing reaction time, which is my primary symptom after a head injury (especially for students with previous TBIs, like myself). Thanks.

### 2/5 — Kicking me out

*2026-08-18*

Before the first test even begins, the site kicks me out and makes me put EVERYTHING back in and do the flat ground phone test again. I’ve tried different things but it keeps doing this.

### 1/5 — Tsushima

*2026-08-04, version 6.1.2*

Bum ahh app

### 1/5 — GARBAGE

*2026-08-03, version 6.1.2*

My 🍆 shrunk takes way to long and give inaccurate results

### 1/5 — Idk

*2026-07-30, version 6.1.2*

Idk

### 1/5 — Bum ahh app

*2026-07-16, version 6.1.1*

Said I have a concussion when I’ve never had one b4😭✌️

### 1/5 — 👎

*2026-07-09, version 6.1.1*

Annoying could be much better

### 1/5 — Ts annoying asl

*2026-07-08, version 6.1.1*

Fuh nah

### 1/5 — Medical App

*2026-06-23*

This app is atrociosus with the log in speed and time. I’ve tried to reset my password for the last 3 hours and haven’t gotten an email at all. Sometimes it says Log in Failed on loop when I try to log in once further closing the app by itself. If any schools are thinking about using this app for concussions. DONT Its super non user friendly

### 1/5 — Bj booty

*2026-06-02, version 6.1.0*

This app not good

### 1/5 — Sucks

*2026-05-18, version 6.0.6*

This is A**

### 1/5 — Bum

*2026-05-15, version 6.0.6*

This app interrupted my Fortnite grinds

### 1/5 — this is buns

*2026-05-15, version 6.0.6*

buns

### 1/5 — ts sucks

*2026-03-27, version 6.0.6*

very inaccurate

### 1/5 — Horrible

*2026-03-26, version 6.0.6*

Horrible

### 1/5 — Horrible

*2026-03-20*

Test crash multiple times and saving took 20min plus did not give accurate results

### 1/5 — balls

*2026-03-12, version 6.0.6*

this app sucks balls my head fell off and it said i was fine

### 1/5 — Horrible

*2026-03-07*

The tests are very clearly unrealistic because how hard the tests are even to do. I don’t even have a concussion. I’m falling over left and right I can’t keep myself up. They have you doing the same thing multiple times even though. you’ve already done that thing like three times I don’t think this is the best way to see if you have a concussion

## Most critical reviews (10 lowest-rated)

### 1/5 — THIS APP RUINED MY LIFE

*2026-08-27*

THIS APP WAS MADE BY THE DEVIL HIMSELF! I was peacefully preparing for soccer season, and then my coach told me I need to take this test. What I did not know? This test would almost lead to my death. Basically, the test makes you do a bunch of non sense like balancing on one foot with your eyes closed. I did this at my local pier, and a woman thought I was insane And called the cops on me. I had to explain to the cops that I’m not crazy and was just doing a “concussion test”. After this, I slipped SMACKED MY HEAD, and rolled down off the pier into the water where I was thrn bit Bt a shark. I am now almost dead because of one test.

### 1/5 — Absolute Booty

*2026-08-20, version 6.1.3*

I was required to do this in high school PE class and when we started it felt alright. But then this dumb app detected movement for one of the tests when I didn’t even move and made me restart the whole test again. Absolute booty do NOT use this app it sucks.

### 1/5 — i got stds

*2026-08-19, version 6.1.3*

i am mormon but i still got stds from this apps and i still dont play in football coach said im a disapointment

### 1/5 — Horrible

*2026-08-19, version 6.1.3*

Terrible app

### 1/5 — Omy goodnoess

*2026-08-18, version 6.1.3*

Omy

### 1/5 — Bad app

*2026-08-17, version 6.1.3*

Inconsistent readings

### 1/5 — ts buns

*2026-08-13, version 6.1.3*

this app made me give myself a concussion

### 1/5 — Dumb as frick

*2026-08-11, version 6.1.2*

Idc abt my head

### 1/5 — Bad app

*2026-08-10, version 6.1.2*

App asked me to strip down

### 1/5 — They didn’t let me play football

*2026-08-06, version 6.1.2*

My score was too low on the baseline and I failed the first time I tried this

## Most praised reviews (10 highest-rated)

### 5/5 — Ts not totally bad

*2026-07-21, version 6.1.1*

Some of it was fun but like in general it was hella boring.

### 5/5 — Awful

*2026-07-20, version 6.1.1*

Awful

### 5/5 — Billy made me down load this

*2025-12-03*

Billy is making me down load this for concussion

### 5/5 — Very useful

*2025-08-18*

I love the fact that it helps with reaction time and others 5 stars definitely

### 5/5 — Oh my days

*2025-08-15*

Literally life changing 🥸

### 5/5 — Good!!!

*2025-08-02*

I love donuts on a warm summer morning with the love of my life. Thank you for making me a better man. 🫤😵‍💫😈🤠

### 5/5 — Great and simple.

*2024-12-19, version 5.5.11*

It was easy, and I needed it for sports, it helped a lot.

### 5/5 — Athletic Trainer ❤️

*2024-10-19*

As an Athletic Trainer, I wish I could give Sway 10 stars. I don’t know what all these 1 and 2 star reviews are about, but I highly doubt they’re actual clinicians. Concussion testing SHOULD be thorough, not only take 2 minutes and be done. And if you’ve taken other computer based test, you know that Sway is much faster and more efficient than that. Also make sure to run the hardware verification before testing so it can ensure the accelerometers in your phone are calibrated correctly. The ease of use and the ability to use codes for baseline and individual athlete testing is amazing!

### 5/5 — Wonderful, easy to use

*2024-10-16*

Athletic Trainer for Middle and High School athletes here— wonderful, easy to use—especially in group settings for baseline testing.  Love the remote ability for post injury testing.  Easy to read results even for laypeople.  Highly recommend!

### 5/5 — Robin L Cecil, PT, DPT, SCS

*2024-08-27, version 5.5.11*

Sway medical is bringing healthcare closer to home, especially at the youth ages where they usually don’t have access to anything medical until after the fact. Being able to provide a baseline for athletes is what I do and this has been a very valuable resource. I have hard data that tells me when I need to pull kids from the field. It also informs coaches and parents and provides a visual for them. it also provides a return to play pathway back. The testing itself is very simple and user-friendly.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*