# Sweater \| Car Wash — Professional Car Washing

> On-demand professional car washing and detailing services in Saudi Arabia. (iPhone/iPad app by SWEATER HOLDING LTD.)

- Source: https://appshunter.io/ios/app/sweater-car-wash/id1425833882 (this page in markdown: same URL + `.md`)
- Developer: [SWEATER HOLDING LTD](https://appshunter.io/developer/1425833881)
- Category: Lifestyle
- Price: Free
- Rating: 4.30/5 from 1,922 App Store ratings · 242 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.6 · 113 MB
- Languages: American English, Arabic
- Released: 2018-08-30
- Data updated: 2026-08-28
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/sweater-car-wash/id1425833882/reviews.md

## What is Sweater | Car Wash?

Sweater, Saudi Arabia’s #1 Car Care App
With over 7 years of experience and more than 2 million washes completed across 6 major regions, we deliver a reliable and convenient experience every time.

You can request a service from: your home, workplace, or even while shopping!.

Sweater is more than just a car wash!
We offer a full range of car care services, including:

-(Interior / exterior) Washing
-(Interior) Polishing

-Flexible packages and exclusive offers.
-Tracking your order and the biker's location

-Reminder notifications and easy cancellation before your appointment
-Flexible payment options, including: Apple Pay, Tabby, Tamara installment plans

-Gifting feature to send wallet credit to your friends
-Referral rewards for inviting friends

## Key features

- Interior/Exterior Washing
- Interior Polishing
- Flexible Packages & Offers
- Real-time Order & Biker Tracking
- Appointment Reminders & Easy Cancellation
- Multiple Payment Options
- Gifting & Referral Rewards

## What do users think of Sweater | Car Wash?

Overall sentiment: neutral

**Pros**

- ⭐ Excellent service
- 🕰️ On-time delivery
- 🧹 Thorough cleaning
- 🏠 Convenient home/office service
- 👍 Easy to use app

**Cons**

- 🕰️ Delays and cancellations
- 🧹 Inconsistent cleaning quality
- 💰 Overpriced services
- 🤖 Poor customer service
- 🚗 Damage to vehicles

**Commonly reported bugs**

- App crashes and freezes
- Incorrect billing and refund issues

**Most requested features**

- Add exterior-only wash option
- Improve location selection process
- Provide more time slot availability
- Enhance communication with customers

## Recent user reviews (10 of 242)

All indexed reviews: https://appshunter.io/ios/app/sweater-car-wash/id1425833882/reviews.md

### 1/5 — .

*2026-08-16, version 8.5.1*

.

### 1/5 — Jawaher

*2026-08-02, version 8.5.1*

تطبيق سيء والتعامل سيء واذا وصل البايكر موقع غلط يخصم المبلغ كامل والاسعار مرتفعه جدا مقارنة بغيرهم ومغاسل السيارات العادية

### 1/5 — خسارة الاشتراك مهم يوهقونك

*2026-07-27, version 8.5.1*

سيئ جدا جدا تخيلوا يوجبتهم رفض البايكر قال عليها فضلات طيور طيب ليه جبتكم؟؟ كل  سيارات السعودية عليها فضلات طيور

### 1/5 — Bad experience

*2026-06-22, version 8.4.1*

I booked a car wash but the biker didn’t have a vacuum. He didn’t clean inside well, many dusty spots untouched. I even had drops on coffee spilled (which can be simply wiped) and it was left untouched.

### 1/5 — Eng

*2026-05-14, version 8.3.3*

Do not recommend this app, bad service with hidden conditions

### 1/5 — ما يغطون كامل الرياض

*2026-04-26, version 8.2.7*

مع الاسف في رمضان كنت احصل جميع اوقات واشتركت باقة ٢٢ غسلة ، ولما انتهى رمضان انصدمت ان مافي مواعيد شرق الرياض ابدا ويحدونك على ايام عمل فقط مو ويكند وبفترة الصباح فقط > طيب انا مداوم كيف تجبرني الصباح !!!؟
والله يا اخوان انهم نصابين ولا عندهم دعم فني ولا تقدر تكلم احد فيهم وبهذلة ومصخرة بعيشونك ، نصيحة تعنى لمغسلة ولا تطلبهم الا غسلة وحده اما اشتراك ما انصح احد لان بيوم يغيرون الجدول وما يهمهم انت كعميل لانك ولا شي دام منطقتك تعبانه ومافيها طلبات ويسحبون عليك مثل ما سووه فيني .
حسبي الله ونعم الوكيل فيكم

### 1/5 — Worst service ever

*2026-04-03, version 8.2.4*

They canceled my appointment twice and without any polite response or reward 👎🏼

### 5/5 — الخبر

*2026-03-01, version 8.2.3*

اداء مميز وغسيل احترافي

### 5/5 — زيادة كمية الماء

*2026-02-22, version 8.2.2*

والتعقيب على الفنين لديكم بجدية الخدمه المقدمه من قبل الشركة والى الاحسن والافضل

### 2/5 — No Responsibility in poor quality cleaning

*2026-02-09, version 8.0.27*

I shared the poor quality cleaning from a cleaner from sweater. 

There was no proper response (only an Arabic response was sent which I don’t understand and no translation possible) and they closed the ticket. 

Pathetic service and no accountability.

## Frequently asked questions about Sweater | Car Wash

### What services does Sweater offer?

Sweater offers a comprehensive range of car care services, including interior and exterior washing, and interior polishing. They aim to provide a full car care experience beyond just a basic wash.

### Where can I get my car washed with Sweater?

You can request a car wash service from your home, workplace, or even while you are shopping. The app brings professional car care directly to your preferred location for maximum convenience.

### How can I pay for the services?

The app supports flexible payment options, including Apple Pay, Tabby, and Tamara installment plans. This allows users to choose a payment method that best suits their needs.

### Can I track my car wash appointment?

Yes, you can track your order in real-time and monitor the location of the service provider (biker) through the app. This feature ensures transparency and allows you to anticipate their arrival.

### Is Sweater available in all regions of Saudi Arabia?

Sweater has completed over 2 million washes across 6 major regions in Saudi Arabia, indicating a significant presence. The app is positioned as Saudi Arabia's #1 Car Care App.

## Version history (last 5 releases)

### 8.5.1 — 2026-07-26

Enhance adding a car experience

### 8.5.0 — 2026-07-22

Fix order flow bugs

### 8.4.6 — 2026-07-20

Enhance service rating

### 8.4.5 — 2026-07-09

Bundle services enhancment

### 8.4.4 — 2026-07-07

Enhance the experience of booking a service

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*