# SweatHouz — user reviews > 78 indexed App Store user reviews of SweatHouz by Legendary Sweat LLC, rated 4.95/5 from 5,246 ratings. - Source: https://appshunter.io/ios/app/sweathouz/id6475388563/reviews - App overview in markdown: https://appshunter.io/ios/app/sweathouz/id6475388563.md - Rating breakdown: 5★ 3,243 · 4★ 58 · 3★ 23 · 2★ 10 · 1★ 16 ## What do users think of SweatHouz? Overall sentiment: positive **Pros** - 👍 Friendly and helpful staff - 🚀 Convenient booking - 💎 Great service and treatment - 🌟 Impressive concept and facility **Cons** - 🐛 Booking issues across locations - ⏱️ Slow loading times - 🔍 Limited location options **Commonly reported bugs** - Unable to book in app - Booking slots not available **Most requested features** - Allow booking at any location - Improve app performance ## Newest reviews (16 of 78) ### 5/5 — Renewal *2026-06-23, version 1.3.4* Every time I have gone here the staff is very friendly. always nice and quiet, clean and I always feel rejuvenated leaving. The rooms are very well kept and clean. Lots of extra towels - everything you could need. the most extremely relaxing I’ve ever been. I always recommend friends to go to this place. ### 5/5 — Fun *2026-06-17, version 1.3.4* Fun ### 5/5 — Best of best *2026-06-14, version 1.3.4* I honestly can’t imagine going back to the way things were before I had this. I’ve been recommending it to everyone I know lately. Deep down, I kind of wish I could keep it a secret and have it all to myself! 😄 ### 5/5 — Absolute Game Changer for Wellness! 360 Degrees of Excellence! *2026-06-06, version 1.3.4* SweatHouz on Collier Blvd is hands down the best recovery spot in Naples. The private suites are modern, sleek, and incredibly clean, giving you total peace and privacy for your session. The combination of the infrared sauna, the refreshing cold plunge, and finishing up with the Vitamin-C shower leaves you feeling completely reset, energized, and clear-headed. The staff is top-notch—super welcoming and helpful from the second you walk through the door. If you’re looking to boost your wellness or fitness routine, this place is worth every minute! ### 5/5 — Best hour of my waking day. *2026-06-02, version 1.3.4* Pros-staff is friendly,accommodating and sincere. Facility is clean and well maintained. The contrast is amazing. Sauna is well designed. Love the cold plunge tub. Shower is lovely. Parking is appreciated. Cons. Need more than 30 seconds (usually less) to undress an really get 60 minutes of therapy. Same in the end time. Suites 7 and 8 are configured so one cannot see the clock without turning around while in the tub. Overall, not a better way to spend an hour. ### 5/5 — Best *2026-05-22, version 1.3.4* So glad I joined this place YEARS ago! It is a definite improvement to my life and health, in general. ### 5/5 — Kai is the Best! *2026-05-21, version 1.3.4* Besides this being an incredible hour of self care, Kai just made my first experience at SWTHZ beyond expectations. Kai was super helpful, extremely knowledgeable, extraordinarily kind…and super supportive during the following days when I had a ton of questions. I’m now a fan of SWTHZ, and Kai! ### 5/5 — This location rocks *2026-05-16, version 1.3.4* Jay always takes care of me. The other managers have also been very quick to fix any issues. I love coming here during training and rehabbing ### 5/5 — Does precisely what it should *2026-05-14, version 1.3.4* I can easily and simply book my session in two seconds with the app. It’s straight to the point and exactly what an app should be. ### 5/5 — SweatHouz Heals *2026-05-03, version 1.3.4* I went to Sweathouz the first time and was blown away by how I felt like I was a totally different person after. It was immediately after I had to have our hot yoga studio partner with them for recovery. ### 5/5 — Great place! *2026-04-26, version 1.3.4* Great place but would love to see more LMNT sparkling cans sold on premise….;) ### 5/5 — 10/10 Recommend *2026-04-12, version 1.3.4* Chapel Hill,NC This was incredibly refreshing and the perfect way to start my week. I’m so happy I finally booked this session! Establishment was clean and calming. I loved having the suite to myself and being able to watch a movie, it made the experience even more relaxing. The sauna timer was perfect, and the Vitamin C shower was definitely my favorite, so refreshing. The cold plunge will have to grow on me, but I made it 2 minutes! Samantha was AMAZING, very knowledgeable and helpful. I’ll definitely be back monthly for a reset. ### 5/5 — Customer *2026-04-09, version 1.3.4* The facility is very nice and private. The staff is even better. Very helpful and accommodating. Thank you! ### 5/5 — Bliss, utter bliss *2026-04-08, version 1.3.4* I’m not sure that I expected just how much I’d enjoy the experience of contrast therapy. I do. It’s calming. I’m a triathlete who underwent extensive knee surgery. Recovery has been rough both physically and emotionally. SweatHouz helps on both fronts. I cannot express how nice Montvale’s SweatHouz really is. It’s impeccably clean and the staff is just extraordinary. They are all kind and personable. They pay attention to details and it is a luxurious experience. I cannot recommend it enough. ### 5/5 — SweatHouz Experience *2026-04-02, version 1.3.4* It’s a amazing experience Staff is awesome Location is clean and neat ### 5/5 — Very easy booking *2026-03-29, version 1.3.4* Very easy booking ## Most critical reviews (10 lowest-rated) ### 1/5 — App doesn’t work if you buy a pass *2026-06-01, version 1.3.4* I try to book a session having bought a pass and each time I try to book, it tells me I need to pay for the session ### 1/5 — Terrible software *2026-05-26, version 1.3.4* I don’t think anyone who worked on this app has used it. I can not manage my appointment or even give them my money 🫠 ### 1/5 — No way to contact? *2026-05-23, version 1.3.4* I bought a package, but it doesn't show up in the app. I call the number, and it fails. I text the number, it bounces back. There is no way to contact the franchise. The whole situation is frustrating. The app should make this process easier, not harder. ### 1/5 — Poor *2026-05-23, version 1.3.4* Awful, doesn’t link to website purchases or app purchases ### 1/5 — Penalizing Customers *2026-02-08, version 1.3.4* I purchased a a promo code session through their own app, applied it to my session and when checking in they said I couldn’t use it. If there are certain dates that this could only be used then list them or don’t allow a customer to book. In the end it should have been an issue between store owner and corporate but instead I had to deal with their mistakes by driving an hour one way for nothing. ### 1/5 — SweatHouz app *2026-01-01, version 1.3.0* The app is terrible. Always has bugs, the interface doesn’t make sense. And even if you have a membership, it won’t let you book future sessions until you’ve been charged for the month. ### 1/5 — Mafia company *2025-12-12, version 1.3.0* Wild that I stopped using your service months ago, canceled properly, have proof… And you still treat my credit card like an all-you-can-charge buffet. Refund. And do better. ### 1/5 — no infrared light available *2025-04-12, version 1.3.0* Just bought the unlimited subscription and went to book on this Saturday- was not told about SweatHouz not having enough beds to even do the contrast of cold plunge and infrared even one time- let alone 3 times/day that I wanted. Beware! They should have warned me about not enough infrared beds and no spaces available all day. So “unlimited package” is still very limited due to unavailability! ### 1/5 — Stopped working *2025-04-10, version 1.3.0* Unable to book sessions. Everything else works . Tried uninstalling and reinstalling but that did not help. No help from Sweathouse ### 1/5 — Fix the locations *2024-08-17, version 1.2.0* PLEASE for those of us who have unlimited memberships, please fix it to be able to book between locations!!!! I live 40 minutes from the one I purchased package from & can never get in there due to only one plunge in their location. I have to text (& wait) or call the location I do use every time with the slot I can see on app but can’t book. It would be so nice to be able to just book what I need on the app. Today I texted asking for a time tomorrow & a new employee texted back asking if I have the app bc it’s so much more convenient to get what I want. No kidding😆 Yeah, I’d love to book through the app! ## Most praised reviews (10 highest-rated) ### 5/5 — Great product & service *2026-08-31, version 1.3.4* The benefits of contrast therapy are numerous. Thankfully, there is a place that I can take advantage of it. Additionally, each encounter I have had with a SweatHouz employee has been a positive encounter. Keep up the great work! ### 5/5 — Life Altering *2026-08-28, version 1.3.4* I have been to many Sauna’s in the area and this one is hands down thee best! Everyone is so friendly, helpful and knowledgeable! ### 5/5 — Love this place! *2026-08-17, version 1.3.4* It’s so relaxing here. Much needed self-care at the start of the week and at the end of the week. ### 5/5 — Love this app and love this place *2026-08-16, version 1.3.4* The sauna and the cold plunge is amazing and the app that makes it so easy to book is even better. ### 5/5 — Weekly customer *2026-08-15, version 1.3.4* I come here once a week atleast and it helps me reset. Great for recovery and training. The staff always accommodates me. Jay has been helpful since day 1 ### 5/5 — Magical experience *2026-08-11, version 1.3.4* The staff is excellent!!! ### 5/5 — Best hour of the week *2026-08-09, version 1.3.4* Impeccable service Extremely clean Setting is everything relaxing The sauna is perfectly cozy Shower is refreshing And cold plunge brings my muscles and mood back to life! Love it all! ### 5/5 — Perfect refresh *2026-08-09, version 1.3.4* I leave here feeling refreshed and relaxed when I done with my session. The staff are all very friendly and helpful. Best thing I have done for myself in a long time. Give it a try you will be amazed how good you feel when you done with your first 1 hour session. ### 5/5 — My favorite retreat *2026-08-06, version 1.3.4* Sweathouz Worthington provides the most relaxing atmosphere and the place is spotless! My sauna sessions really help relieve daily stress and my skin looks amazing! Staff is super friendly and helpful. Love it. ### 5/5 — Fantastic *2026-07-17, version 1.3.4* The SweatHouz is my place to go where I get to totally relax and get the toxins out. Get the stress out inflammation out. It’s an amazing experience every time I go all the workers there especially Haley are amazing. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*