# SWEET Changi Airport — user reviews > 37 indexed App Store user reviews of SWEET Changi Airport by Changi Airport Group (Singapore), rated 5.00/5 from 1 ratings. - Source: https://appshunter.io/ios/app/sweet-changi-airport/id1378230482/reviews - App overview in markdown: https://appshunter.io/ios/app/sweet-changi-airport/id1378230482.md - Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 0 ## Newest reviews (13 of 37) ### 1/5 — Keeps logging me out *2023-05-02, version 3.3.7* Why does the app keeps logging me out? Why the biometrics authentication is not working even though it is enabled ? ### 1/5 — Cannot login *2023-04-28, version 3.3.7* I try email no one replied ### 1/5 — 帐户己经锁定需要这么才能使用软件？ *2022-10-03* 帐户己经锁定需要这么才能使用软件？怎么样才能解锁呢？ ### 1/5 — Password *2021-05-17, version 3.2.2* Unable to change password after trying so many times ### 1/5 — Not working *2020-10-16, version 3.1.0* Not able to open the app after I changed phone. Need it for work and not able to use it. ### 1/5 — Cannot reset password. *2020-02-24, version 3.0.1* I can’t reset my password. No contact no. Or helpline no. To assist. ### 1/5 — got forced to use *2019-11-20, version 2.0.0* Why must i have yet another app? CAG PLS ### 1/5 — Force to update *2019-10-23, version 2.0.0* Very unfriendly, it force us to update the app and after the update it went into a loop saying needed to be update . The developer really needed to do a test on this app before actually forcing people to up sweet . Disruption to my work and inconvenience. ### 1/5 — Apps prob *2019-10-23, version 2.0.0* Unable to open the apps, kept requesting for updates. Reinstalled app to no avail. Plse advise. Thanks. ### 1/5 — Updated but still asking for update *2019-10-23, version 2.0.0* Why is it tat after updated app, it still asking for updating....😡 ### 1/5 — Latest update kept prompting to update again & again *2019-10-23, version 2.0.0* Pls review the latest update,I can’t open the app ! ### 1/5 — The update is bugged *2019-10-23, version 2.0.0* Even i update the latest version , it still prompt to download and cant use . Already tried to reinstall but still the same . Have bug . ### 1/5 — Unable to login with iphone sys *2019-09-28, version 1.0.5* Unable to login with iphone sys ## Most critical reviews (10 lowest-rated) ### 1/5 — Signing up *2025-10-05, version 3.4.6* At the otp page, when i input otp, it displays: ''NoneType' object has no attribute 'name'' ### 1/5 — Keep crashing *2025-07-17, version 3.4.5* Keep crashing. World class airport they claimed.Third world app definite ### 1/5 — Unable to sign up *2025-05-22, version 3.4.3* I am unable to click ‘next’ after confirming my airport pass details when signing up. ### 1/5 — Can’t even sign up *2025-03-15, version 3.4.3* After taking a photo of the pass and confirming details, nothing happens when I press next. ### 1/5 — Can’t even get pass signing up *2025-03-14, version 3.4.3* After taking photo of the pass and confirming my details it just stays on the confirm details page and nothing else happens ### 1/5 — Cannot sign up *2024-11-29, version 3.4.3* Cannot go pass the first page. Keep clicking CONFIRM and nothing happens. ### 1/5 — Cant sign up *2024-11-09, version 3.4.3* Try so many times… ### 1/5 — Cannot sign up *2024-10-01, version 3.4.3* Please fix this bug ### 1/5 — Apps problem *2023-05-09, version 3.3.7* Apps keep logout and cannot login back, its very stressful since i need to check the flight schedule when I’m working. Please fix it ### 1/5 — App is crashing intermittently! *2023-05-02, version 3.3.7* I have been encountering a crash on the app recently for almost 2 weeks. I get logged out quite often (2 to 3 times a day) and my email with password is required to be logged in. Could request the developer to check on this? Thanks in advance. ## Most praised reviews (10 highest-rated) ### 5/5 — cannot open *2019-10-23, version 2.0.0* why cannot open this apps after i update this apps?? ### 5/5 — Nice apps *2019-05-11, version 1.0.4* Nice apps and with arrival gate number that easy for us to know. ### 3/5 — Sweet *2025-09-12, version 3.4.6* account automatic crash ### 3/5 — Keep auto log off *2025-08-27, version 3.4.6* Lately the apps kept logging off by itself on every occasion.. it happen after new update.. this can be so annoying .. pls fix the bug.. tqvm ### 3/5 — Check first *2019-10-23, version 2.0.0* Updated to latest version yet still say to update. huh??? ### 3/5 — Log In *2019-05-03, version 1.0.4* After the app updated to Version 1.0.4 unable to log in using Iphone SE ### 3/5 — Sweet Changi app *2019-04-02, version 1.0.2* No Notification for Flights that are landed. It would be helpful if the future updates would incorporate the Notifications! ### 3/5 — Notification *2019-03-27, version 1.0.2* What happen to the landed notification ### 2/5 — App was down since afternoon *2023-08-04, version 3.3.8* Goes blank and not able to display anything since late afternoon. ### 2/5 — App keeps logging me out! *2023-05-18, version 3.3.7* As of recently, this app frequently log me out as I check my flights. It is such an inconvenience to repeatedly log back in by entering our email and password.Please fix this bug, thank you very much. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-12.*