# Sweetfin > Order food, earn rewards automatically with registered payment cards. (iPhone/iPad app by Sweetfin Holdings, LLC.) - Source: https://appshunter.io/ios/app/sweetfin/id1135611003 (this page in markdown: same URL + `.md`) - Developer: [Sweetfin Holdings, LLC](https://appshunter.io/developer/1367231474) - Category: Food & Drink, Lifestyle - Price: Free - Rating: 4.80/5 from 2,826 App Store ratings · 43 written reviews indexed - Age rating: 4+ - Requires: iOS 16.0 · 82 MB - Languages: English - Released: 2016-09-02 - Data updated: 2026-08-26 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/sweetfin/id1135611003/reviews.md ## What is Sweetfin? Download the Sweetfin app to place an order and earn rewards and other perks! Here’s how it works: 1) Register your credit/debit card(s) in the app. 2) Place your order as usual 3) We’ll buzz your phone when you earn a reward. No need to fish your phone out, check-in, or scan anything. Just pay as usual. 4) Rewards show up on your phone for you to use. It's like magic! ## Key features - Place orders - Earn rewards - Register payment cards - Automatic reward notification - Rewards delivered to phone ## What do users think of Sweetfin? Overall sentiment: negative **Pros** - 🥤 Delicious food - 💳 Rewards and discounts - 🚀 Quick and easy ordering **Cons** - 🐛 Glitchy and buggy app - 🤖 Poor customer service - 💳 Incorrect pricing and charges - 🔄 Inability to reorder past orders **Commonly reported bugs** - App crashes and freezes - Issues with cart and checkout - Incompatibility with certain devices **Most requested features** - Integrate with mobile wallets - Save favorite orders - Improve order history and reordering ## Recent user reviews (10 of 43) All indexed reviews: https://appshunter.io/ios/app/sweetfin/id1135611003/reviews.md ### 4/5 — No digital pay options on app *2026-06-15, version 48.0.3* No Apple Pay etc on app. ### 5/5 — Lovely professional people! *2026-06-09, version 48.0.3* amazing food and value ### 1/5 — Rewards Rarely Work *2026-04-17, version 48.0.3* Just attempted to use my $10 off birthday reward. Was informed that I already used it, which I have not. This is a regular occurrence for rewards on this app, birthday or otherwise. ### 5/5 — Not As Great As Usual *2025-01-25, version 37.0.9* I count on Sweetfin for superb poke bowls. This one had very little salmon and avocado and was loaded with extra cucumber. Not okay. The second time I’ve gotten a messed up bowl from the Venice store—the first time the poke was drowning in large pieces of kale, not chopped up. Hopefully this negative review will spur improvement for the next round… ### 1/5 — Worst app ever, customer service is useless *2024-04-24* The app is a glitchy, unusable mess. Cannot reorder an item or really do anything at all on it. Tried using their regretfully SMS-only “customer service”, they pretend they’ve never heard of any of the issues cited occurring before, even though these reviews are full of incidents just like mine. They refuse to admit a problem with their tech, and then sent me down a rabbit hole of absurd “solutions” that do not work either. No genuine attempt to make things right—just a lot of useless corporate-speak that they cut-and-paste in response to my requests for assistance. Basically the usual brick wall denial of problems that you often find from smug tech companies. Plus they try and blame outside issues like your wifi connection, which has zero to do with this glitchy, badly-designed app’s inability to function. The restaurant is great—but this app wasted so much of my time and energy, and Sweetfin’s lack of interest in actually helping me get an order placed or make up for my inconvenience (on multiple occasions) has killed my desire to eat there again. Bad people. **Developer response:** Thank you for your feedback and for bringing this to our attention. We sincerely apologize for any inconvenience or frustration and would love another opportunity to remedy this matter for you. Can you please reach out to our support team directly at sweetfin@thanx.com and reference this app review? ### 2/5 — Shouldn’t ask for CC *2023-10-25, version 16.8.19* This app requires that you enter your CC information. It should be tied into the Apple wallet instead. ### 2/5 — No reorder possible *2023-10-11, version 12.0.1* You can never reorder. That’s a flaw. ### 5/5 — Welcome to the neighborhood *2023-09-19, version 12.0.1* Brand new store. Off to a great start. Quick, fresh, tastiest, with a great app Because I live around the corner, they are my new go to meal choice. ### 1/5 — Why do I need a stupid app now to order? *2023-08-08, version 12.0.1* ????? ### 5/5 — Repeat order never works *2023-07-15, version 12.0.1* I love using this app to order. But there is an option on the app to re-order what you’ve ordered in the past and it never works. It would be so much easier if I didn’t have to go through and select everything I want every time I want to order the same exact thing. ## Frequently asked questions about Sweetfin ### What does the Sweetfin app do? The Sweetfin app allows you to place food orders and automatically earn rewards and perks. You register your credit or debit cards within the app, and then simply pay as you normally would for your orders. The app handles the rest, notifying you when you've earned a reward. ### How do I earn rewards with the app? Earning rewards is seamless. After registering your payment cards in the app, you just need to place your order and pay as usual. The app automatically detects your purchase and buzzes your phone when you've earned a reward, which will then appear on your phone for you to use. ### Is the Sweetfin app free to use? Yes, the Sweetfin app is free to download and use. There are no in-app purchases or ads mentioned, and the primary function is to facilitate ordering and reward earning. ### What are the benefits of using the app? The main benefit is the convenience of earning rewards without any extra effort. You don't need to fish out your phone, check in, or scan anything. Simply pay with your registered card, and rewards are automatically applied and delivered to your phone. ## Version history (last 5 releases) ### 48.0.3 — 2026-04-09 We update the app regularly to make it shinier! Keep it updated to take advantage of the latest features and improvements. - This version contains small bug fixes and performance improvements. • Like the app? Leave us a good rating! • Questions? Email us at support@thanx.com ### 47.17.9 — 2026-03-16 We update the app regularly to make it shinier! Keep it updated to take advantage of the latest features and improvements. - This version contains small bug fixes and performance improvements. • Like the app? Leave us a good rating! • Questions? Email us at support@thanx.com ### 47.17.2 — 2026-03-10 We update the app regularly to make it shinier! Keep it updated to take advantage of the latest features and improvements. - This version contains small bug fixes and performance improvements. • Like the app? Leave us a good rating! • Questions? Email us at support@thanx.com ### 47.16.2 — 2026-03-03 We update the app regularly to make it shinier! Keep it updated to take advantage of the latest features and improvements. - This version contains small bug fixes and performance improvements. • Like the app? Leave us a good rating! • Questions? Email us at support@thanx.com ### 47.14.0 — 2026-02-15 We update the app regularly to make it shinier! Keep it updated to take advantage of the latest features and improvements. - This version contains small bug fixes and performance improvements. • Like the app? Leave us a good rating! • Questions? 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User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*