# Swell Platform — Business Growth Platform > Business growth platform for customer acquisition, retention, and engagement. (iPhone/iPad app by SocialSwell, Inc.) - Source: https://appshunter.io/ios/app/swell-platform/id1483781914 (this page in markdown: same URL + `.md`) - Developer: [SocialSwell, Inc](https://appshunter.io/developer/1232108837) - Category: Business, Productivity - Price: Free - Rating: 4.27/5 from 22 App Store ratings · 11 written reviews indexed - Age rating: 4+ - Requires: iOS 11.0 · 26 MB - Languages: English - Released: 2019-11-12 - Data updated: 2026-06-08 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/swell-platform/id1483781914/reviews.md ## What is Swell Platform? Swell helps companies get more customers, keep more customers, and spend less time doing it. As a business, Swell allows you to communicate with customers, understand their wants and needs, generate positive reviews, and provide an outstanding experience to anyone who engages with you. ## Key features - Customer acquisition - Customer retention - Customer communication - Understand customer needs - Generate positive reviews - Enhance customer experience ## Recent user reviews (10 of 11) All indexed reviews: https://appshunter.io/ios/app/swell-platform/id1483781914/reviews.md ### 1/5 — Pictures not sending *2023-04-18* This app constantly has problems sending pictures and video. Everything from can’t send too many to sometimes they send. Just send 4 pictures to a customer then tried to send another two. “Something went wrong” pop up come up. Restarted… blah blah blah.. nothing changes. Also can’t pinch and zoom on photos like a normal text. Have contacted the company several times to fix bugs and just get ignored. Can’t wait to move to someone else as soon as our contract is up. HIGHLY RECOMMEND using someone else. They don’t fix anything. ### 1/5 — Functions are missing *2023-02-22, version 2.1.0* Frequently are told the file is too large of a picture taken on an iPhone. Can’t pinch and zoom pictures that are sent Today- I can’t even reply to a message. Have reached out with the concerns with the company. Not only do they not fix them, they won’t even respond. Most, if not all, of the people that help set our business up a year ago aren’t there. Or at least they don’t answer emails. ### 1/5 — No longer works on IPAD *2022-10-09* Decent app for $200 a month you would think they would support iPad , but it stopped working about 2 months ago on iPad, they are aware but no progress on a fix, looking for a new chat app for customers. Guess they are no working on this amymore ### 2/5 — Could be a LOT better *2022-08-15* The new update to the app is TERRIBLE! Too many problems with the update, and it should definitely go back the the way it was before. It makes doing my job so much harder, and I’m tempted to ask my company to switch platforms. So many things could be done to make improvements, but all the changes that were made only worsened the experience. ### 5/5 — Amazing!! *2020-09-02* Very easy to use, this is definitely a game changer! ### 5/5 — Next level customer experience platform *2020-09-02* Great overall platform for growing reviews and enhancing customer communication. Love the app! ### 5/5 — Best small business tool! *2020-08-14* Being able to stay connected with customers on the go is priceless. The notifications received help me keep up with customer requests and keep appointment schedules up to date! ### 5/5 — So easy to use! *2020-08-14* So easy to use and navigate. 10/10 would recommend ### 5/5 — Definitely recommend *2020-08-13* The platform is awesome and this makes the mobile experience really easy. Plus, the app keeps getting better with each new update. Would recommend to anyone. ### 5/5 — Amazing!! *2020-08-13* Very clean and easy to use! ## Frequently asked questions about Swell Platform ### What is Swell Platform used for? Swell Platform is designed to help businesses acquire and retain more customers. It facilitates communication, helps understand customer needs, and aims to generate positive reviews for an outstanding customer experience. ### Is Swell Platform free to use? Yes, Swell Platform is available for free. There are no associated costs to download or use the core functionalities of the application. ### What devices is Swell Platform compatible with? Swell Platform is available on iPhone, iPad, and iPod devices. It is optimized for the iOS ecosystem. ### How often is Swell Platform updated? The latest version of Swell Platform, 2.1.0, was released on September 2, 2022. Updates are provided by the developer, SocialSwell, Inc., to improve functionality and user experience. ### What is the age rating for Swell Platform? Swell Platform has an age rating of 4+. This indicates it is suitable for a broad audience, including younger users, with no mature content. ### How does Swell Platform help businesses grow? It assists businesses by providing tools to communicate effectively with customers, gain insights into their preferences, and encourage positive feedback, all contributing to overall business growth. ### Does Swell Platform have ads? No, Swell Platform does not contain advertisements. Users can engage with the platform without interruptions from ads. ## Version history (last 5 releases) ### 2.1.0 — 2022-09-02 - Users can now send files through Swell Message in the mobile app ### 2.0.0 — 2022-08-02 * Complete re-design of the app * Improved flows throughout the application * Fixed various issues and bugs * Improved reliability and performance * Other minor improvements ### 1.2.51 — 2022-01-06 We made improvements in sending images within the chat. ### 1.2.50 — 2021-12-19 Improvements: * Quick send fix ### 1.2.49 — 2021-10-26 Improvements: * template search fix * send image fix * loading messages fix * reply review fix ## Apps similar to Swell Platform | App | Rating | Price | Category | | --- | --- | --- | --- | | [FieldSpark LLC](https://appshunter.io/ios/app/fieldspark-llc/id6648770242) | — | Free | Business | | [Online Waiver Pro](https://appshunter.io/ios/app/online-waiver-pro/id6444963118) | — | Free | Business | | [Thrive HD](https://appshunter.io/ios/app/thrive-hd/id1549842180) | 4.6 (39) | Free | Business | | [Kaon Platform](https://appshunter.io/ios/app/kaon-platform/id1316694902) | 5.0 (4) | Free | Business | | [Online Waiver Pro Kiosk](https://appshunter.io/ios/app/online-waiver-pro-kiosk/id6450296305) | — | Free | Business | | [FrontApp](https://appshunter.io/ios/app/frontapp/id983808769) | 3.5 (161) | Free | Business | ## Related topics [reviews platform](https://appshunter.io/ios/topics/reviews-platform) · [business growth platform](https://appshunter.io/ios/topics/business-growth-platform) · [customer engagement platform](https://appshunter.io/ios/topics/customer-engagement-platform) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-08.*