# SWEPCO — Pay bill, report outage & more > Utility account management, outage reporting, and bill payment. (iPhone/iPad app by American Electric Power.) - Source: https://appshunter.io/ios/app/swepco/id1263569347 (this page in markdown: same URL + `.md`) - Developer: [American Electric Power](https://appshunter.io/developer/655650238) - Category: Utilities, Productivity - Price: Free - Rating: 2.90/5 from 100 App Store ratings · 25 written reviews indexed - Age rating: 4+ - Requires: iOS 15.0 · 35 MB - Languages: American English - Released: 2017-12-13 - Data updated: 2026-08-25 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/swepco/id1263569347/reviews.md ## What is SWEPCO? Welcome to a better way to manage your account with our customer mobile app. You can view and pay your bill, report an outage, check outage status, manage your accounts, view billing history, and more! Use the "Remember me" feature to make login a breeze. Everything is now at the touch of your fingertips. Features include: OUTAGE INFORMATION - Report a power outage - Check outage status and track restoration progress - Easy access to view outage maps in your area ACCOUNT MANAGEMENT - Choose "Remember me" to skip logging in each time you use the app* - View your real-time account balance, payment due date, and balance details - View and download your bill (PDF) - Pay immediately for free from your bank account - Make automatic or scheduled payments - Other ways to pay (credit/debit card, in-person, by phone) - Switch between multiple accounts ENERGY USAGE - Compare how your current usage compares to last month or the same time last year SETTINGS - Enroll in and manage your paperless billing - Add or delete your bank accounts - Enroll in and manage billing and outage alerts *Logging into the SWEPCO app requires an active account that is registered online at SWEPCO.com ## Key features - Report power outages - Check outage status - View and pay bills - Manage account details - View billing history - Compare energy usage - Paperless billing enrollment ## Recent user reviews (10 of 25) All indexed reviews: https://appshunter.io/ios/app/swepco/id1263569347/reviews.md ### 1/5 — Time out issue *2026-03-12* Recently downloaded the app. Easy login. When looking at hourly usage across different days, app suddenly says session expired and logs out ### 1/5 — Doesn’t work! *2026-01-25* Did not tell me anything! Asked for setting up account and was worthless at helping with my electricity. ### 1/5 — Update *2025-09-02* New update won’t let me sign in. Says it can’t connect to host server ### 1/5 — Constant glitches *2025-07-06* The app glitches all of the time. It logs you out randomly and won’t let you navigate from one screen to another. It use to be fine but in the past 4 months the app has become almost useless. ### 5/5 — iPhone *2025-07-02* I have had the app for the past 5 years with no problems to any of my last iPhones 13 14 and 15 ### 3/5 — Lack of KWh Cost *2025-06-29* Cost of energy is increasing but without the ability to see the cost of one kWh over time, the customer is lead to believe it’s their amount of energy used driving the cost increase. Please add the ability to see cost per kwh over time. ### 1/5 — CRASHED *2023-08-26* Downloaded the APP and it crashed as soon as I opened it. That’s what you get when you hire hackers to write an APP. ### 2/5 — Tiny icon text… *2023-06-10* You need to use a magnifying glass just to see the text on the new icon. Who thought that was good idea? Make it a logo instead! As for the app functionality, it gets the job done. See my bill and pay it no problems. ### 5/5 — Good App *2022-12-22* Most of the bad reviews for this app are from years ago. I haven’t had a single issue with this app. It works great and fast. ### 5/5 — Updated and functions *2022-09-15* I have checked the past reviews and noticed that none are more recent. I decided to give the app a try and have been very pleased with it working on my iPhone 12 and 13. The app allows for payments and outage viewing as well as notifications. HIGHLY recommend people utilizing the app these days. ## Frequently asked questions about SWEPCO ### What can I do with the SWEPCO app? The app allows you to manage your utility account, including viewing and paying your bill, reporting power outages, and checking outage status. You can also view your billing history, compare energy usage, and manage settings like paperless billing and alerts. ### How do I pay my bill through the app? You can pay your bill immediately for free from your bank account. The app also supports automatic or scheduled payments, as well as other payment methods like credit/debit card, in-person, and by phone. ### Is the app free to use? Yes, the app is free to download and use. There are no in-app purchases or advertisements mentioned. ### What are the requirements to log in? To log into the SWEPCO app, you need an active account that is already registered online at SWEPCO.com. The 'Remember me' feature can help simplify future logins. ### Can I manage multiple accounts? Yes, the app allows you to switch between multiple accounts, making it convenient if you manage more than one utility service. ## Version history (last 5 releases) ### 1.19.18 — 2026-08-25 We've made improvements to the payment experience to provide clearer guidance when adding bank accounts and submitting payments. ### 1.19.17 — 2026-06-18 Enhancements to outage reporting and expanded access to request outage verification letters. ### 1.19.16 — 2026-05-21 Updated messaging to clarify the difference between updating saved payment methods for one-time payments and recurring (autopay) payments. ### 1.19.15 — 2026-04-27 This release includes bug fixes and performance enhancements. ### 1.19.14 — 2026-04-02 Users can now navigate between multiple bills without needing to refresh or restart their session. ## More apps by American Electric Power - [AEP Ohio](https://appshunter.io/ios/app/aep-ohio/id1262399061) - [Appalachian Power](https://appshunter.io/ios/app/appalachian-power/id1263463780) - [AEP Texas](https://appshunter.io/ios/app/aep-texas/id1263464775) - [Indiana Michigan Power](https://appshunter.io/ios/app/indiana-michigan-power/id1263465059) - [Kentucky Power](https://appshunter.io/ios/app/kentucky-power/id1263465501) All apps by American Electric Power: https://appshunter.io/developer/655650238 ## Related topics [aep swepco](https://appshunter.io/ios/topics/aep-swepco) · [swepco](https://appshunter.io/ios/topics/swepco) · [aep texas](https://appshunter.io/ios/topics/aep-texas) · [aep wv](https://appshunter.io/ios/topics/aep-wv) · [american electric power](https://appshunter.io/ios/topics/american-electric-power) · [aep](https://appshunter.io/ios/topics/aep) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*