# Swept Mobile — user reviews

> 26 indexed App Store user reviews of Swept Mobile by Swept Technologies Inc., rated 2.70/5 from 35 ratings.

- Source: https://appshunter.io/ios/app/swept-mobile/id1049960164/reviews
- App overview in markdown: https://appshunter.io/ios/app/swept-mobile/id1049960164.md
- Rating breakdown: 5★ 13 · 4★ 1 · 3★ 1 · 2★ 4 · 1★ 16

## Newest reviews (6 of 26)

### 2/5 — Not reliable!

*2023-04-18, version 5.8.1*

This app is not reliable enough to be used on a day to day basis, I’ve had more bad time with this non reliable app signing in and out than good times, restarting my phone, waiting down time & time that I could be on the clock instead of waiting & wondering if I am???
     This app has a lot of research to go before it’s able to be used professionally, but in my case (small business) it’s all I’ve been given to deal with!

### 2/5 — Annoying and Unfriendly

*2022-04-13, version 5.0.9*

This app is a royal pain in the butt to use. I need to use it to clock in and out for a cleaning job. Swept does not make this the simple task that it ought to be. Specifically, the tiny door icon took me several minutes to figure out, and I was almost “late” because of this. But clocking out?  This took three attempts to catch on.

### 3/5 — Servicemaster

*2021-01-07, version 4.13.2*

I am an operations manager for service master clean and I love the app. It works great for our business, and has a lot of positive attributes. But a couple things I would like to see added is the ability to add multiple photos to inspections. For some buildings there is little to no phone service so I have to use the camera app on my phone and insert them later. Unfortunately, I can only put in 1 photo at a time and it’s very time consuming. Other than this it’s well attainable.

### 2/5 — Very slow

*2020-12-11, version 4.13.2*

When taking pictures if you don’t let it upload by swiping up until uploaded it doesn’t save and literally wastes time because you have to go back needs updating

### 1/5 — Stupid

*2017-05-05, version 3.13.0*

Have to delete and download every time I use it. Half the time it doesn't work worse thing ever

### 3/5 — They have a long way to go

*2017-03-14, version 3.01*

This app is great in the sense that they have the right ideas going. They've thought of some amazing features within the app that will make anyone running/managing a cleaning business' life much easier....... when it's working. I can't count the number of times in the last 3 months of having this app up and running that I've had to force close and refresh the app for anything to load or even uninstall from my phone and reinstall to get one small task completed. I think that they have a lot of operational side of things to work on in order to compete with some of the other apps out there that do the same things just on multiple apps. We switched from 3 apps to Swept and thought we were making a business changing move for the best, but has come with a lot of headaches. When fully functioning, it's great, but when it's having a day where it's glitchy (like right now where it prompted me to finally write this review) it's nothing but counter-productive, frustrating and makes me want to do nothing more than give me phone a good toss at a wall. Last week we dealt with an iPhone only issue and today nothing is loading at all. As busy as I am on a day to day basis I can't afford down time on an app that we pay a good chunk of hard earned money for. They have a lot of work ahead of them but we are hoping they iron their issues out quickly.

## Most critical reviews (10 lowest-rated)

### 1/5 — App Crashes

*2025-12-13, version 6.1.1*

This app crashes constantly. Messages cannot be reviewed or replied to because of the crash. Time wasted deleting the app and re-adding it and that doesn’t fix the issue. Happening on multiple employee devices so it’s not an isolated issue with certain phones or services. There is an issue within the app.

### 1/5 — App broken

*2025-11-05, version 6.0.0*

App signed me out out of the blue without reason. Tried signing back in, no luck. Tried changing password with email and phone number to no avail. Now I can’t get back in no matter what.

### 1/5 — Needs Improvement

*2024-09-10, version 5.27.0*

While this app has some useful features, there are several issues that make it frustrating to use. Logging in can take quite a bit of time, and sometimes it won’t even log off properly. I’ve also noticed that certain areas of the map don’t work, possibly due to coverage issues, which makes navigation unreliable. To top it off, it drains my phone's battery quickly when running, making it hard to use for extended periods. I hope future updates address these problems.

### 1/5 — Takes too long to clock in

*2024-03-07, version 5.19.1*

It takes at least 4 minutes to clock in to a shift. Please make it shorter

### 1/5 — Doesn’t work at all.

*2022-05-07, version 5.0.10*

Been using this app for a while now and my manager has to manually enter all our shift times because the app just straight up doesn’t work. We keep being told the problem will be fixed by this date or that date but nothing happens. Might as well just cut out the middle man and text my boss my times without ever even opening this garbage app.

### 1/5 — Messaging freezes too often

*2021-12-11, version 5.0.4*

When I try to take a picture and send it in the messages, the app will freeze and I have to force close it and try again, usually two or three times. Even responding to a message without a picture will cause the app the freeze.

### 1/5 — No Multi Photo Upload?!?

*2020-01-04, version 3.38.0*

I work in so many accounts with multiple projects going on and like to send my clients swept reports with photos and description of work done but it is absolutely absurd that I have to upload 20+ photos one by one. Why can’t we select multiple photos and just have them all upload at the same time? It’s 2020! The app deserves 5 stars after such a simple thing can be fixed.

### 1/5 — Subpar

*2018-11-13, version 3.29.3*

With new iPhones this app is so glitchy it cuts off much of the text you need to read, or it keeps you from being able to message anyone by covering the message box and half the app with your keyboard.

### 1/5 — No sign up page?

*2018-01-13, version 3.21*

Cant sign up due to a lack of a sign up page

### 1/5 — Sign up

*2017-11-06, version 3.20*

How can I sign in when there is no sign up page lol

## Most praised reviews (10 highest-rated)

### 5/5 — Keeps me connected to my cleaners

*2024-06-20*

We have over 50 locations to service for nightly office cleaning. Swept makes sure my team can easily click their hours and I know they are onsite because of the geofence.  Highly recommended if you own a commercial cleaning company.

### 5/5 — Hi

*2022-10-27, version 5.3.2*

This is a nice app but it needs to be fixed because every time I try to login keeps freezing on me

### 5/5 — Service Master Gang!!!!!

*2021-01-19, version 4.13.2*

Y’all already know

### 5/5 — SWEPT - great app.

*2020-09-21, version 4.8.0*

Great cleaning app with lots of excellent features. Messaging system interface needs to be improved.

### 5/5 — Swept is a game changer!

*2017-10-21, version 3.18.4*

We started using Swept 6 months ago, and our employees love it and so do we!  A lot of the headaches and worries we had went away because we had so much better and more communication with our cleaners.  We put the power of knowledge right in their hands.  This is a great tool, and it keeps getting better!

### 4/5 — Alerts notifications not clearing

*2020-08-31*

Communication messages:  notification alerts (dots) are not clearing when read.  Please fix with update.

**Developer response:** Hi there. Thanks for your feedback. Swept is now working off version 5.1.0. Please let us know if you have any issues.

### 4/5 — A Clean Xscape LLC

*2019-06-05, version 3.38.0*

We received a communication that the schedule alerts were fixed. However, it appears that the alerts still are not going away—even after reinstalling the app to ensure I have the newest update. Anyone else experiencing this same issue (alerts no clearing in IOS devices)?

### 4/5 — Excellent

*2018-09-18, version 3.29.0*

This app is like having another person working with you as a manager.
I’ve been using this app for about a year now. 
I’ve been in the cleaning industry for over 30 years.
I see when my cleaners are checking in and at what time and when they are checking out.
All communication is tied to each job site, which keeps things simple and accessible. 
The ability to do inspections and send them to cleaners as well as clients keeps everybody on the same page.
This app is a tremendous sales tool when I’m talking to prospective customers and I know I’ve gotten jobs because of it.
The employees hours logged can be expedited into payroll which has simplified office operations.
Changes could be a little quicker, that’s why I give 4 out 5 stars but this is a software company that understands the needs of a cleaning company.
This app has made us a better company.
Those giving this app low ratings are either trolls or people that don’t understand the cleaning business.

### 3/5 — Pretty good

*2024-08-20, version 5.26.0*

This app is pretty good for the most part, but still has some glitches to work out. It would be great if you could do everything through the app that you can do on a computer. I like the update on the app where we can add or take someone off a shift, but it would be helpful to be able to add more tabs to the shifts. One thing that is annoying to me and our employees is that when you clock into a shift you can’t see the details of that shift once you clock in. This is probably not a big deal for most jobs/shifts but it is an issue for our employees since we clean apartments and all the apartment details are under that shift that they clock into daily. The only way around this is to take a screenshot of the shift before you clock in. This has only been an issues since the most recent update has happened.  Also, it would be great if you updated notifications as to what tab that notification is coming from. In order to find where the notification is coming from you have to click through all the tabs to figure out where it’s coming from. Other then that its pretty good.

### 3/5 — Update it

*2021-03-20, version 4.13.2*

-As going through inspections you have to click every single item and again click the rating, there should be an update where instead of clicking one item to inspect, there should be 4 buttons next to it and click the one you want. 
-Also the app should allow to upload multiple pictures instead of one at a time. 
- When up splashing messages, there should be a text box to describe as you upload the picture 

These can be really helpful into make inspections a lot faster and less tedious

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-14.*