# Swiggy: Food Instamart Dineout — user reviews > 1,117 indexed App Store user reviews of Swiggy by BUNDL TECHNOLOGIES PRIVATE LIMITED, rated 4.60/5 from 36,801 ratings. - Source: https://appshunter.io/ios/app/swiggy-food-instamart-dineout/id989540920/reviews - App overview in markdown: https://appshunter.io/ios/app/swiggy-food-instamart-dineout/id989540920.md - Rating breakdown: 5★ 30,128 · 4★ 2,928 · 3★ 881 · 2★ 443 · 1★ 2,421 ## What do users think of Swiggy? Overall sentiment: negative **Pros** - 🚀 Fast delivery - 💡 Convenient food delivery - 👍 Good user interface - 🚀 Established delivery system - 👍 Reliable service **Cons** - 🐛 Buggy app - 🤬 Poor customer service - ⏱️ Delayed deliveries - 🤑 Misleading offers and fees - 🤔 Inconsistent quality of food - 🤬 Unresponsive to customer feedback - 🤬 Unethical practices **Commonly reported bugs** - App crashes and freezes - Payment processing issues - Incorrect order deliveries - Location detection problems - Unauthorized account access **Most requested features** - Scheduling food orders - Ability to order from overseas - More payment options like COD - Better location tracking and updates - Improved app performance on tablets ## Newest reviews (11 of 1,117) ### 2/5 — Foreign cards *2026-08-28, version 8.4.1* Very quickly charges in foreign currency so they can markup instead of giving time to choose INR ### 4/5 — Giod *2026-08-26, version 8.4.0* Nice ### 2/5 — Extremely frustrating experience for NRI users. *2026-08-25* I already have an account with the Swiggy India app, but when I try to sign in, the app redirects me to the Sign Up flow instead. It then shows an error saying, “Multiple accounts detected on this device. Please use an account used earlier for access.” This is especially frustrating for NRIs who use Swiggy to order food and groceries for parents, family, and friends in India. International users may have different phone numbers, devices, or account configurations, and the app should provide a clear way to access an existing account. Swiggy needs to seriously improve the login/account experience for NRI users. A basic sign-in issue like this can completely prevent customers from placing an order. Please fix this. The current experience is incredibly disappointing. **Developer response:** Hi, please let us know how we can make our service better by writing to us at swiggysocial@swiggy.in from your registered email address. ### 1/5 — Experience *2026-08-16, version 8.4.0* very bad experience deleting this app ### 1/5 — Worst app *2026-08-16, version 8.4.0* Worst app for 10mins delivery. I ordered some items and it is being delayed by 40mins still neither the delivery partner nor the agent are responding. Worst app… switch to Blinkit it’s best ### 1/5 — Zomato is so much better *2026-08-13, version 8.3.1* I would give Swiggy a zero star if I could. Won’t let me cancel subscription and customer service is absolutely useless they don’t even listen to what you are saying and repeat the same thing. They are not transparent of their policies before hand and expect customers to be ok. Zomato is so much better. I might have emailed Swiggy around 10 times asking one question outright and every single time, like a broken record, Swiggy refused to answer that question. WORST CUSTOMER SERVICE EVER. Incapable of even saying if a membership automatically renews after you paid for three months or not. ### 1/5 — Delivery partner *2026-08-13, version 8.3.1* Never assign delivery partner on time ### 1/5 — Very, very, very bad service *2026-08-11, version 8.3.1* It’s happened 5/6 times I had keep waiting for 1 hour and after tha restaurant cancelled my order very bad service and bad equality of food very bad Swiggy 🤮 ### 4/5 — 👍🏾 *2026-08-11, version 8.3.1* 👍🏾 ### 1/5 — Everytime i order meal but one item always missing *2026-08-09, version 8.3.1* Yesterday i order two item but deliver only one. I am very disappointed ### 4/5 — Items frequently unavailable *2026-08-07, version 8.3.1* I wish all items available at all times. It is frustrating items when available ## Most critical reviews (10 lowest-rated) ### 1/5 — Bad review *2026-09-01, version 8.4.1* Very bad ### 1/5 — DineCash is scam *2026-08-30, version 8.4.1* They scam with DineOut discount schemes ### 1/5 — Did not receive all items in my order *2026-08-29, version 8.4.1* I did not receive all items in my order and I spoke to 15 support persons…I did not receive refund nor the order….I don’t recommend pre paid option on this app. ### 1/5 — Ver very bad service *2026-08-28, version 8.4.1* Very bad service in this app ### 1/5 — Not what is promised *2026-08-26, version 8.4.0* Prices are high than the actual menu prices. Delivery times keep shifting. Free delivery is a misnomer ### 1/5 — Order received *2026-08-26, version 8.4.0* Food packing is very cheap and the taste of food is so bad 🤮🤮and food price is very expensive butt according to price food is very bad and packing so cheap 🤮 ### 1/5 — Delayed delivery *2026-08-25, version 8.4.0* Very delayed and pathetic response ### 1/5 — Wtf *2026-08-20, version 8.4.0* Bc ### 1/5 — After payment automatically they cancel the food delivery so please avoid pre-payment *2026-08-17, version 8.4.0* Please do avoid pre-payment in this app one of the worst food delivery app ### 1/5 — Not efficient *2026-08-16, version 8.4.0* So clunky to use, never accepts the order initially and is work to get it to process. ## Most praised reviews (10 highest-rated) ### 5/5 — Vasanth *2026-09-02, version 8.4.1* 5 ### 5/5 — 👌🏽👌🏽👌🏽👌🏽👌🏽 *2026-08-26, version 8.4.0* Swiggy is the best ### 5/5 — Super fast Swiggy *2026-08-25, version 8.4.0* When ever I need food or any product I prefer to buy through Swiggy super fast app , thanks for good service ### 5/5 — Super app *2026-08-21, version 8.4.0* Very nice use full app ### 5/5 — Atul *2026-08-14, version 8.3.1* Very user friendly app like facility that helps providing info on allergies ### 5/5 — Great services *2026-08-14, version 8.3.1* Amazing food ### 5/5 — Services *2026-08-13, version 8.3.1* Very slow service ### 5/5 — Sri *2026-08-12, version 8.3.1* Very fast and prompt service ### 5/5 — Excellent timing *2026-08-11, version 8.3.1* Very nice ### 5/5 — Good *2026-07-28, version 8.2.1* Good --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*