# Swiggy Owner — For restaurant owners > Restaurant owner app for business management, sales tracking, and customer feedback. (iPhone/iPad app by BUNDL TECHNOLOGIES PRIVATE LIMITED.) - Source: https://appshunter.io/ios/app/swiggy-owner/id1209732136 (this page in markdown: same URL + `.md`) - Developer: [BUNDL TECHNOLOGIES PRIVATE LIMITED](https://appshunter.io/developer/989540919) - Category: Business, Food & Drink - Price: Free - Rating: 1.92/5 from 892 App Store ratings · 24 written reviews indexed - Age rating: 4+ - Requires: iOS 15.1 · 136 MB - Languages: American English - Released: 2017-10-18 - Data updated: 2026-08-24 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/swiggy-owner/id1209732136/reviews.md ## What is Swiggy Owner? - SWIGGY OWNER - THE BUSINESS APP FOR RESTAURANT OWNERS Grow your business by listening to what your customers have to say about your restaurant. Stay on top of all your numbers real-time and get your kitchen to operate more efficiently based on your numbers we are constantly crunching for you. This app ensures that you are always on top of your business with Swiggy. - GETTING STARTED Signup with your phone number into the app. Signing in as an owner was never this easy. It is owners-only access for your restaurant. If you are an owner and are unable to login, chances are that you do not have access to business metrics. Ask your Swiggy POC to get you the same. - UPDATE RESTAURANT MENU AND PHOTOS Easily manage your restaurant's menu with full control. Add menu items, upload images, set prices, and configure menu add-ons to enhance your offerings. Edit or delete items anytime to keep your menu updated and appealing. With this feature, you can effortlessly handle all menu-related changes in one place. - VIEWING CUSTOMER COMPLAINTS You can find all the customer complaints in a central place. By addressing them, you can ensure you deliver the best quality and increase the customer base. - VIEWING CUSTOMER RATINGS You can see how much customers are rating you. More good ratings, means more business and more profits. By actively monitoring the ratings and feedbacks you can provide the best ever customer service. - BUSINESS INSIGHTS You need to know what is happening to each of your outlets but can’t keep track of each of them everyday? Allow us to help and give you a consolidated snapshot of all your outlets. Ever wonder what is happening to all the items on your menu? Find out exactly how much each item sells. Craft smarter combos on our platform using these insights. Ever wonder when is the perfect time to launch a discount on our platform? Dive deep into revenue trends and answer all those questions. ...Moreover you can also check finances, promote business via discounts and Ads and other critical business relates stuff ## Key features - Real-time business insights - Menu management - Customer complaint tracking - Customer rating viewing - Financial overview - Discount and ad promotion ## Recent user reviews (10 of 24) All indexed reviews: https://appshunter.io/ios/app/swiggy-owner/id1209732136/reviews.md ### 1/5 — Bad Experience Support Team *2026-08-13* I have had a very disappointing experience with Swiggy’s partner support. I have been trying to contact the concerned team for several days through calls, tickets, and callback requests, but I have not received any response. One of my offers remained active even after I requested its removal multiple times. Because of this delay, I suffered financial losses. The most frustrating part is the lack of communication. Support tickets are acknowledged, but there is no timely resolution or callback from the responsible team. As a restaurant partner, I expect transparency, accountability, and proper support. Unfortunately, my experience has been the opposite. I hope Swiggy improves its partner support process and responds to issues more efficiently. ### 1/5 — Restaurant owners deserve better support and transparent charges *2026-07-09* I own a restaurant and have been working with Swiggy for a long time. Running a restaurant is already difficult, but the high commission, ad charges, and discount deductions make it even harder to earn a reasonable profit. We need complete transparency on every deduction. My biggest concerns are: • High effective commission after ads and discounts. • Poor response from the Account Manager and Area Sales Manager. • Support tickets take too long to resolve. • Some delivery partners are rude, don’t carry proper Swiggy bags, and often pressure us to hand over orders immediately without understanding food preparation time, especially during peak hours when we are also serving walk-in customers. Please improve transparency, respond faster to restaurant partners, and treat small business owners fairly. We work hard every day to provide good food and service, and we expect the same level of support from Swiggy. ### 1/5 — Pathetic app. Very poor onboarding process and terrible customer support. Extremely disappointin *2026-07-01* I am very disappointed with the Swiggy Partner app. The onboarding process has been extremely slow and frustrating. Even after submitting all the required documents and making the onboarding payment, I had to contact customer support multiple times. Every time, I was asked to wait another few hours, but no proper update or resolution was provided. This delay has affected the launch of my restaurant. I hope Swiggy improves its onboarding process and provides better communication and support for restaurant partners ### 1/5 — Bad experience boarding on swiggy *2026-06-08* The most pathetic Application, I have used it's extremely bad. The backend team do not support. You will not receive any email reply for weeks and no one cares for you about anything. They don't give you order unless you pay for ads and they'll deduct everything on that only Either you can on board on Zomato, which has a amazing amazing back support, but I've stopped the services on Swiggy because I really dislike the back and support and the pathetic reply tenor. They don't care about you. They don't receive your calls. They don't help you with anything so I would suggest to do not on board with Swiggy ever. Plus when I call to the executive that I don't want to continue with Swiggy because I don't like the services he haven't tried once to ask me that how can I help you. He just asked me that you can share the otp. I will switch off the services, so no one cares, and he didn't try anything to convert me back. ### 1/5 — 1 star *2026-03-30* Very disappointing experience with the Swiggy Partner App. The biggest issue is the complete lack of support. The assigned POC/account manager is highly unresponsive and does not address concerns on time. Even after repeated follow-ups, there is no proper communication or resolution. There is also no reliable customer support channel—calls don’t go through, and the system often shows incorrect information like the number not being registered. This makes it extremely difficult to run operations smoothly. Due to these ongoing issues, I have faced losses and unnecessary stress this month. For a platform of this scale, this level of negligence is unacceptable. Strongly needs improvement in partner support, accountability, and communication. ### 1/5 — Stop looting my money on ads *2025-12-07* Swiggy plz don’t loot all our money from ads I have talked to poc and mailed main manager also but no response with out our knowledge ads running if I ask about this to poc said will check and report . for last 3weeks same problem at lest they can’t stop ads then why poc for restaurant. My best option go for Zomato with out our knowledge they can’t run ads we have to approve by Aggrement with otp so go for Zomato ### 1/5 — Worst app to register GO FOR ZOMATO *2025-08-24* This is the worst app to join as restaurant partner. Go for Zomato. The response of Swiggy is very pathetic. Their customer service works better 07am to 5am but even if you call them at 07:30 am still there clock is still behind 07:00 am. Their delivery partners won’t listen to them, they want they accept otherwise go to hell is the attitude. That might be due to this Swiggy poor approach towards them the delivery partners. You want a peaceful business delivery services go for Zomato yes they charge you more than this cheapo s wiggy but mental peace is there. ### 1/5 — Do not register with SWIGGY *2025-08-06* The most pathetic Application, I have used it’s extremely bad. The backend team do not support. You will not receive any email reply for weeks and no one cares for you about anything. They don’t give you order unless you pay for ads and they’ll deduct everything on that only Either you can on board on Zomato, which has a amazing amazing back support, but I’ve stopped the services on Swiggy because I really dislike the back and support and the pathetic reply tenor. They don’t care about you. They don’t receive your calls. They don’t help you with anything so I would suggest to do not on board with Swiggy ever. Plus when I call to the executive that I don’t want to continue with Swiggy because I don’t like the services he haven’t tried once to ask me that how can I help you. He just asked me that you can share the otp. I will switch off the services, so no one cares, and he didn’t try anything to convert me back. ### 1/5 — Swiggy as a platform is designed in a way that benefits Swiggy the most. *2025-06-18* Swiggy as a platform is designed in a way that benefits Swiggy the most — often at the cost of restaurant partners. They use aggressive marketing tactics that can drain small or new restaurants of their margins. Unless you are running a cloud kitchen built around delivery-only models, I would strongly advise against joining this platform. I onboarded Swiggy during the initial days of my new restaurant, but I’ve seen far better performance and customer engagement after stepping away from the app. Instead, I focused on maintaining food quality, consistency, and offering occasional direct discounts to my customers — the results were far more sustainable and profitable. In short, don’t fall into this trap. Build your own brand, prioritize customer experience, and stay independent if you can. ### 1/5 — Very disappointing service from the manager *2025-05-29* I have been repeatedly requesting the report for the last year’s data, but unfortunately, I have not received any proper response or update from your end. This delay has caused significant inconvenience and reflects very poorly on the level of service and professionalism I had expected from Swiggy. I am quite disappointed by the lack of support and responsiveness. In contrast, I have had a much more efficient and satisfactory experience with Zomato, whose team is prompt and proactive in addressing queries and requirements. ## Frequently asked questions about Swiggy Owner ### What is Swiggy Owner used for? Swiggy Owner is a business app designed for restaurant owners to manage their operations, track sales, update menus, and monitor customer feedback and ratings directly through the Swiggy platform. ### How do I sign up for Swiggy Owner? You can sign up for Swiggy Owner using your phone number. Access is restricted to owners only. If you are an owner but cannot log in, you may need to request access to business metrics from your Swiggy POC. ### Can I update my restaurant's menu with Swiggy Owner? Yes, Swiggy Owner allows you to easily manage your restaurant's menu. You can add, edit, or delete menu items, upload images, set prices, and configure add-ons to keep your offerings current and appealing. ### Does Swiggy Owner provide business insights? Yes, Swiggy Owner offers business insights to help you understand your sales performance. You can view consolidated snapshots of all your outlets, track item sales, analyze revenue trends, and identify optimal times for promotions. ### How does Swiggy Owner handle customer feedback? Swiggy Owner centralizes customer complaints and ratings in one place. This allows you to address issues promptly, improve service quality, and monitor customer satisfaction to potentially increase business and profits. ### What devices is Swiggy Owner available on? Swiggy Owner is available on iPhone and iPod devices, as indicated by its supported devices list. ### How often is Swiggy Owner updated? The latest version of Swiggy Owner is 7.31.0, and it was last updated on July 4, 2026, suggesting regular updates to improve functionality and address business needs. ### What is the user rating for Swiggy Owner? Swiggy Owner has a user rating of 1.9 stars based on 892 ratings, indicating a significant portion of users have expressed dissatisfaction. ## Version history (last 5 releases) ### 9.1.0 — 2026-08-23 Bug Fixes & Enhancements ### 9.0.0 — 2026-08-08 Bug Fixes ### 8.0.1 — 2026-07-28 Bug fixes ### 8.0.0 — 2026-07-23 Bug fixes ### 7.32.0 — 2026-07-16 - Bug fixes and improvements ## More apps by BUNDL TECHNOLOGIES PRIVATE LIMITED - [Dineout: Restaurant Offers](https://appshunter.io/ios/app/dineout-restaurant-offers/id779442711) - [Swiggy: Food Instamart Dineout](https://appshunter.io/ios/app/swiggy-food-instamart-dineout/id989540920) - [InsanelyGood by Swiggy](https://appshunter.io/ios/app/insanelygood-by-swiggy/id1458875299) - [CREW - Your Travel Concierge](https://appshunter.io/ios/app/crew-your-travel-concierge/id6742219497) - [toing - Food Delivery](https://appshunter.io/ios/app/toing-food-delivery/id6748918399) All apps by BUNDL TECHNOLOGIES PRIVATE LIMITED: https://appshunter.io/developer/989540919 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*