# SwipeSimple - Point of Sale — user reviews > 89 indexed App Store user reviews of SwipeSimple by CardFlight, rated 4.80/5 from 5,623 ratings. - Source: https://appshunter.io/ios/app/swipesimple-point-of-sale/id840326645/reviews - App overview in markdown: https://appshunter.io/ios/app/swipesimple-point-of-sale/id840326645.md - Rating breakdown: 5★ 4,976 · 4★ 345 · 3★ 125 · 2★ 31 · 1★ 146 ## What do users think of SwipeSimple? Overall sentiment: neutral **Pros** - 👍 Easy to use - 🚀 Seamless payment processing - 💳 Reliable card reader - 📱 Convenient mobile app **Cons** - 🐛 Connectivity issues with Bluetooth card reader - 🔍 Limited reporting and analytics - 💰 Hidden fees and unexpected charges - 🕰️ Frequent app crashes and freezes **Commonly reported bugs** - App logging users out unexpectedly - Inability to enter card numbers on latest update - Incorrect daily transaction reporting - Firmware update process not working as expected **Most requested features** - Add ability to create payment links within the app - Improve invoice editing and duplication functionality - Provide option to print invoices/packing slips - Integrate with popular accounting/business software ## Newest reviews (14 of 89) ### 3/5 — Doesn’t give you annual report *2026-02-25* Good app, but doesn’t allow you to get totals for the year. Went to my transactions tab and put in 2025, and nothing happens. It would be nice if they calculated totals for each batch, or if you could request totals by entering start and end dates. This is the only app that doesn’t give me the option to access my 1099 immediately. You have to call to request one if you need a replacement. **Developer response:** Thank you so much for your review! We truly appreciate the feedback from our customers and we are happy to see you love the app as much as we do. For further assistance with your reporting, please feel free to reach out to us via email support@swipesimple.com or give us a call at 800-783-5596 so our support team can assist you. ### 3/5 — After the upgrade *2025-10-29* This app has worked perfect for years but after it updated it won’t open on the app it switches to the internet and nothing on looks the same. On my iPad it still works as it has always has but it’s use less now on my phone. **Developer response:** Thanks for sharing your experience. We understand how frustrating that can be, especially when we know how easy and convenient SwipeSimple should be! We’d love to help you troubleshoot this further. Please feel free to reach out to us via email support@swipesimple.com or give us a call at 800-783-5596 so our support team can personally assist you. ### 4/5 — ALMOST love this app… Please add 1 thing. *2025-08-13* Update: Still doesn’t have feature to create payment link. It’s gotten to be really inconvenient to do links on the go. With no developer response, I don’t see it getting added at all. That’s a shame. I’m going to have to change to a more convenient program. So this app is awesome except for one thing…. Can you please add the function to create a Payment link in the app? Doing it on a website on the go (on a phone at least) is super tiny. Doing them on a computer I have to copy the link and send to my phone where all my messenger apps are to get it to the customer. Having the function with ALL the same options would make this app a 5 star for me! **Developer response:** Thank you so much for your review! We truly appreciate the feedback from our customers. We will forward this to our development team for future consideration. If there is anything else we can help you with, please feel free to reach out to us via email support@swipesimple.com or give us a call at 800-783-5596 so our support team can assist you. ### 3/5 — Needed Features *2025-01-17* The app feature has been very easy to use and recommend it for someone needing a basic virtual terminal with invoicing options. I would like to see the following options added to the app for improvement that would make it worth 5 stars. 1. Editing / Adjusting previously submitted invoices. Once you press send on the app if a customer needs to make a change to the invoice currently the invoice needs to be voided and an entire new invoice needs to be created. Which brings the next, 2. The option to duplicate an invoice. If a customer routinely orders the same items, it would be nice to be able to reproduce a previous invoice under a different invoice number. 3. There needs to be an ability to print the invoice that was created to submit with an order as a packing slip. **Developer response:** Thank you so much for your review! We truly appreciate the feedback from our customers and will pass it over to our development team. Kindly contact us at via email support@swipesimple.com or give us a call at 800-783-5596 so our support team can personally walk you through on same day reporting with summary breakouts, sales summary by month, specific date range reporting and multiple tax rates. ### 4/5 — ALMOST love this app… Please add 1 thing. *2024-09-05* So this app is awesome except for one thing…. Can you please add the function to create a Payment link in the app? Doing it on a website on the go (on a phone at least) is super tiny. Doing them on a computer I have to copy the link and send to my phone where all my messenger apps are to get it to the customer. Having the function with ALL the same options would make this app a 5 star for me! **Developer response:** Thank you so much for your review! We truly appreciate the feedback from our customers. We will forward this to our development team for future consideration. If there is anything else we can help you with, please feel free to reach out to us via email support@swipesimple.com or give us a call at 800-783-5596 so our support team can assist you. ### 2/5 — Buggy app *2024-06-23, version 7.4.1* Mobile application is horrible. It never loads any transaction history or the account overview; despite having good data connection. ### 3/5 — Worked great until… *2024-04-18, version 7.2.0* Worked great the first 3 months I used it on problem not is everyone at our company keeps getting logged out of the app if they close it getting an error code saying “response status code unresponsive code 401” this make the app inconvenient for use in the towing industry on dangerous roads ### 2/5 — Something happened *2024-03-18, version 7.1.0* Last update something went wrong it does not keep me logged in so when ever i close the app it kicks me out and i have to log back in hopefully it will be fixed soon. ### 4/5 — ALMOST love this app… Please add 1 thing. *2024-03-01* So this app is awesome except for one thing…. Can you please add the function to create a Payment link in the app? Doing it on a website on the go (on a phone at least) is super tiny. Doing them on a computer I have to copy the link and send to my phone where all my messenger apps are to get it to the customer. Having the function with ALL the same options would make this app a 5 star for me! **Developer response:** Thank you so much for your review! We truly appreciate the feedback from our customers. We will forward this to our development team for future consideration. If there is anything else we can help you with, please feel free to reach out to us via email support@swipesimple.com or give us a call at 800-783-5596 so our support team can assist you. ### 4/5 — Need improvement *2023-08-21* The app seems easy to use. It does need few more functions like being able to add customers on the app and paying and clearing invoices on the go. I will love to just click on an invoice on the app and add payment. I am still new to this system so I will give it a chance. **Developer response:** Thank you so much for your review! We truly appreciate the feedback from our customers. We will forward this to our development team for future consideration. If there is anything else we can help you with, please feel free to reach out to us via email support@swipesimple.com or give us a call at 800-783-5596 so our support team can assist you. ### 1/5 — Don’t ask me *2023-07-17, version 6.26.0* For a rating ### 1/5 — Half the time the app doesn’t work. *2023-07-11, version 6.26.0* Such a pain to have to call customer service because the app isn’t letting me create new charges. ### 1/5 — Definitely not recommended *2023-05-23, version 6.24.0* Had a bad experience ### 1/5 — Hidden fees *2023-03-04* Regarding the system, I never had problems with it but what is so frustrating is that I explained that my business is small and I would not have a big use for this. I was told there were no other fees other than transaction ones. Well, after 4 months of use and a tons of transactions fees now I have also monthly fees. I canceled the service and was charged another month so I denied to pay that. I call them to dismiss that charge and I just got a collector letter in the mail. So frustrating. **Developer response:** Thank you for sharing your experience. We understand how frustrating it can be when unexpected charges appear. SwipeSimple does not set or collect fees directly from merchants. Fees incurred come from your merchant service provider. Please email us at support@swipesimple.com or call us at 800-783-5596 so that our support team can assist you further. ## Most critical reviews (10 lowest-rated) ### 1/5 — Reports are on website only! *2026-06-27* This app is JUNK!! It provides no reporting data on numbers sold, categories, volume by type, nothing but the total for the day. You can’t even see what is credit cards & what is cash! The only way to access reports is to sign into the website! What’s the freaking point of an app then?! It is useless. I wish I’d stayed with PayAnywhere that provides all this info & more in the app. **Developer response:** Thank you for your review. We truly appreciate the feedback from our customers. We will forward this to our development team for future consideration. If there is anything else we can help you with, please feel free to reach out to us via email support@swipesimple.com or give us a call at 800-783-5596 so our support team can assist you. ### 1/5 — Waste of time and energy *2026-06-09* Loaded the Paysafe apps and signed up to use the system to process payments and it has been a nightmare ever since. I’ve lost money can’t get ahold of anyone and the guy that set up my account refuses to return my call. Calling over ten times and leaving messages and still no reply. Like this is my business and there is no support or help from not one person in this company. The main guy is Landon Phillips and he has yet to return any of my phone calls. So please do not waste your time. I’m truly switching to PayPal. I have a business debit card and can get my funds immediately. I don’t have to wait two days and pray the it gets deposited. I literally have money sitting and because my bank refused a DEPOSIT from my company money I am being charged because this company did not have all of the information on the deposit. So now I’m being charged a fee just to get MY MONEY because this company failed to have all of the information on the deposit in the first place. **Developer response:** Thanks for sharing your experience. We understand how frustrating that can be, especially when we know how easy and convenient SwipeSimple should be! We’d love to help you look into this further this further. Please feel free to reach out to us via email support@swipesimple.com or give us a call at 800-783-5596 so our support team can personally assist you. ### 1/5 — No connection *2025-11-02, version 7.19.2* My moby5500 does not connect to this software!!!!!!!!!!!!!!!!!!!!!!!!!!!! The software needs to be able to accept tap to pay without a device like square !!!!!! ASAP !!!! ### 1/5 — Worst company ever *2025-09-21, version 7.18.0* My experience with this company was terrible. They took my money and didn’t deliver what they promised. Be careful before dealing with them. ### 1/5 — Need improvement. And communication *2025-09-16, version 7.18.0* This company partners with deluxe. They have a hidden fee of PCI non compliance fees that start showing up on the second year. There are a lot of companies out here that do not charge that fee since they are insured. If you have a small business. I will not become this processor at all. ### 1/5 — Owner *2024-11-01* Do not get this app they don't tell you how much they are charging you. They don't even send you an email. How much they charge you for the service very hard to get in touch with them and they charge you much more than they tell you when you call them to register with them people you talk to at the beginning they don't work for that company telemarketing company they just tell you lies for you to sign up with them ### 1/5 — Scammers *2024-07-10, version 7.5.0* They will try keep your make you lose money very unprofessional watch out they be scamming ### 1/5 — They will make you loose thousands *2023-12-15, version 6.30.0* Warning!!!! Our business did a job simple swipe said the payment went through 4 days later they returned payment to the customer. We’re a handyman business so what we do we can’t take back the product. So they made us lose $4000. Do not use them. This is a joke. I’m fixing to seek legal action towards this company ### 1/5 — Firmware update *2023-11-30, version 6.30.0* The last couple of months it’s hit or miss if it’s going to work. So it tells me it needs to update. EVERY time I try it gives me an error. So I bring it home with me. Same thing at home on my network. I look up instructions and it tells me to download the file. No where can I find the file. Other than this the stupid thing used to work. 😡😡 ### 1/5 — A joke! *2023-07-27, version 6.26.0* Merchant service that is too chicken to process a $4,500.00 transaction. For a well established plumbing business. Wow! Bye Bye Sir. Swipes a Not! ## Most praised reviews (10 highest-rated) ### 5/5 — Great process *2025-09-26, version 7.18.0* This is a seamless enjoyable process. I am extremely thankful for the training and the ease of the equipment usage. I wholeheartedly recommend this company. ### 5/5 — Great software! *2024-08-16, version 7.6.0* Solid and easy to use product that saves us time and money! We have been using it for several years now and love the app. ### 5/5 — SwipeSimple payment processing app *2024-04-09* I have been using SwipeSimple processing app for about two years now for my towing business.. We absolutely love the platform never any problems rather you doing it from your desktop or from your phone always connect Bluetooth to the card reader. We love the feature where you can also manually enter the numbers in. It’s a great processing payment app!! **Developer response:** Thank you so much for your review! We truly appreciate the feedback from our customers and we are happy to see you love the app as much as we do. If there is anything else we can help you with, please feel free to reach out to us via email support@swipesimple.com or give us a call at 800-783-5596 so our support team can assist you. ### 5/5 — Swipe Simple *2023-05-09* There are so many things that are great about this app! I wish there were a few simple updates that would allow more flexibility, but overall it is simple to learn and use and covers the bases of my small business. **Developer response:** Thank you so much for your review! We truly appreciate the feedback from our customers and we are happy to see you love the app as much as we do. If there is anything else we can help you with, please feel free to reach out to us via email support@swipesimple.com or give us a call at 800-783-5596 so our support team can assist you. ### 5/5 — Owner operator *2023-05-05* I have used this system 2016. I appreciate that it is easy and user friendly … some reason my address for sometime has been wrong and can’t fix it. **Developer response:** Thank you so much for your review! We truly appreciate the feedback from our customers and we are happy to see you love the app as much as we do. For further assistance with where to get your address updated, please feel free to reach out to us via email support@swipesimple.com or give us a call at 800-783-5596 so our support team can assist you. ### 5/5 — Easy to use *2023-05-04, version 6.24.0* This platform is easy to use and very reliable. ### 5/5 — Limousine service *2022-11-20, version 6.19.0* The best of the best easy to use and all form it’s accepted ### 5/5 — Customer service improvement suggestion *2022-07-14* I absolutely loooooove this system!!! It has made our job sooooooo much easier. I would like to offer a suggestion to improve it even further. It would be really nice if customers could login to the system, provide their invoice number, address, etc. & pay using their login account. A lot of our customers have a hard time using the link. They cd also store their payment data to use with subsequent billing as we have mostly repeat customers. Ty for all your hard work & please consider my suggestion. **Developer response:** Thank you so much for your review! We truly appreciate the feedback from our customers and we are happy to see you love the app as much as we do. We will forward this to our development team for future consideration. If there is anything else we can help you with, please feel free to reach out to us via email support@swipesimple.com or give us a call at 800-783-5596 so our support team can assist you. ### 5/5 — Not suitable for high risk industries *2021-10-03, version 6.6.0* Tapping American Express cards doesn’t work, and Bluetooth connection to the card reader works flawlessly once per day. Products are not updated on the iOS version. Luckily the android version has the most updated product version, but there are still American Express issues and Bluetooth connectivity issues. ### 5/5 — Update March 14,2021 new update version *2021-03-15, version 6.0.0* I liked the old version better. They have a new version And it’s not as simple to use. It’s still great but I’m not sure why we have to add the clients address and ZIP Code. I mean it’s a nice feature that way you have a good records so I’m not sure whether to complain or not so I’m still gonna leave a five star but It’s definitely not as easy to use and I don’t understand it very well --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*