# Swish: 10-Min Food Delivery — user reviews > 29 indexed App Store user reviews of Swish by Munchmart Technologies Private Limited, rated 4.69/5 from 4,472 ratings. - Source: https://appshunter.io/ios/app/swish-10-min-food-delivery/id6504881715/reviews - App overview in markdown: https://appshunter.io/ios/app/swish-10-min-food-delivery/id6504881715.md - Rating breakdown: 5★ 3,394 · 4★ 198 · 3★ 29 · 2★ 33 · 1★ 220 ## Newest reviews (9 of 29) ### 1/5 — Pathetic Customer Care & Didn’t deliver food after 30 minutes *2026-03-30* I made my first order and then waited for like 30 minutes and it just kept saying assigning you. Delivery partner assigned delivery delivery partner when there delivery partner in real life because after 10 minutes of showing four minutes and delivered and then showing arrived, there was nobody downstairs and then they just cancelled out of nowhere, and then the refund was also not processed the customer an AI, which kept taking like five minutes to answer so after 30 minutes of waiting for my food, it got cancelled. I didn’t get my refund. I didn’t have any money. I lost the first order discount also, so like this app is very pathetic. Absolutely did not like it. Specially the customer care, it’s it’s just an AI. **Developer response:** We’re sorry about your experience! Please reach out to us at support@justswish.in with more details, and we’ll do our best to make it right. ### 1/5 — From last 15-20 mins showing 3 mins *2026-03-14* So I have ordered my food around 11-30 and as per the app I was showing 15 min delivery but still have waited around 20-25 min but when I saw no partner assigned then I reach to help they also gavee false information like different delivery person number who have no idea about order and when again I reached they have me again different person number who is again giving me fasle information like coming in 3 mins but now right 12-20 am and still showing 3 mins and when I call the person he is saying coming in 1 min but still no response fake app worst Ever experienced I have ever seen or faced ... order food at 11-30 and now 12-30 still no proper response from the help centre person name nanjappa and delivery boy seriously worst app please don't use **Developer response:** We’re sorry about your experience! Please reach out to us at support@justswish.in with more details, and we’ll do our best to make it right. ### 1/5 — Absolutely terrible delivery experience. *2026-03-13* I placed an order while I was at a hospital taking care of my sick mother and clearly set the delivery location to Gate 1 in the app. The delivery driver called and told me he would only deliver to Gate 6, which is about 1 km away, because he didn’t want to take a 3 km U-turn. He then threatened to cancel the order if I didn’t walk there and collect it myself. Let that sink in — I had to leave my sick mother at the hospital and walk nearly 1 km because the delivery driver simply refused to deliver to the location I had already marked in the app. This is beyond unprofessional. A delivery service where drivers can arbitrarily decide where they will deliver and threaten cancellation if the customer refuses is completely unacceptable. If this is how Swish operates, then the company seriously needs to fix its system and hold its delivery partners accountable. Customers shouldn’t be bullied into walking long distances just because a driver doesn’t want to follow the route. One of the worst delivery experiences I’ve had. Do better. **Developer response:** We’re sorry about your experience! Please reach out to us at support@justswish.in with more details, and we’ll do our best to make it right. ### 1/5 — Horrendous experience *2026-03-09* My friends and I ordered pasta. After half an hour of waiting we called them after which we were told there was no pasta available. Why couldn’t they display that or atleast have the courtesy to call us themselves ?? We got a replacement for which we had to call them multiple times. As a cherry on top the delivery guy said he could not come to our location and hung up. Extremely bad service. Would not recommend. Food is mid at best. **Developer response:** We’re sorry about your experience! Please reach out to us at support@justswish.in with more details, and we’ll do our best to make it right. ### 2/5 — Was in love with Swish until *2025-12-20* I am(soon to be was) a frequent user of Swish and I totally love the quality provides with every single item. Unfortunately, more of their popular items get sold out at 6 PM. 6:10 PM. This is absolutely horrible planning. When you login you just have drinks or beverages available at around 8 PM. Why are you even live? If you don’t have any planning to stock up at least until 8-8:30 PM in the evening? Great app. Great food quality great delivery service. But daily disappointment of nothing being available except becerages has now made a loyal Swisher move back to Swiggy and Zomato. Bye. **Developer response:** We are really sorry for your experience . We'll look into this for you. Please send us a note at support@justswish.in for us to get this checked . ### 1/5 — Poor customer service and referral policy *2025-11-09* I’m genuinely disappointed with the experience this app provides. Despite multiple attempts, I’ve been unable to reach customer support or initiate a chat for assistance. The app repeatedly promotes a “₹20 discount on every product,” yet it restricts me from using the ₹500 I’ve rightfully earned through rewards and referrals. This practice appears misleading and raises serious concerns about transparency and consumer trust. Offering referral bonuses but preventing their actual use is not just unethical ,it undermines the credibility of the entire platform. I sincerely hope this feedback reaches the appropriate authorities within the company so that immediate corrective measures can be taken. Until then, I will refrain from recommending this app and instead encourage others to use platforms that uphold honest and fair practices. **Developer response:** We’re really sorry for your experience. We’ll look into this issue for you. Please send us a note at support@justswish.in along with your registered phone number so we can get this checked promptly. ### 2/5 — Buggy app *2025-10-04* 1. Location Persistence Issue • When the user first sets the location to a serviceable area (e.g., Whitefield), the app works fine. • After moving to a non-serviceable location and using the app, the location gets stuck as non-serviceable. 2. Unable to Reset Location • Once back in a serviceable area, the app still picks the previously cached non-serviceable location. • There is no option to reset/change the location inside the application. • Even if the user tries to change the location manually, it still throws an error. 3. Location Cache Issue • Even after uninstalling and reinstalling the application, the location seems tied to the mobile number • User is unable to log in with the same mobile number after uninstall/reinstall, as the app continues to pick the unserviceable location from cache/backend. 4. Impact • Users stuck in this loop are completely blocked from accessing the app. • No workaround available (changing location, reinstalling, or re-login fails). **Developer response:** We’re really sorry for your experience. We’ll look into this issue for you. Please send us a note at support@justswish.in along with your registered phone number so we can get this checked promptly. ### 1/5 — Shady coupon practices right from the start is not a good sign *2025-07-19* They have a coupon “Dealicious” which says you get 20% off on every item you add above 199 cart value. But when you actually add one item above 199 it shows that you can apply the coupon. The moment you add another item of similar value it magically vanishes. Probably because they have a logic built in where if the coupon discount is going to exceed a certain limit it will disable/hide that coupon for that order. You are too early in your growth stage to employ dark patterns. You can always say there aren’t any discounts upfront that is something everyone can respect **Developer response:** We are really sorry for your experience . We'll look into this for you. Please send us a note at support@justswish.in for us to get this checked . ### 1/5 — Disappointing Delivery and Unresponsive Support *2025-03-24* I don't usually write reviews, but today's experience has forced me to. I ordered Maggi and Mohabbat ka Sharbat, but the delivery boy couldn't even speak basic English. Even though my location was correct, the delivery didn't come to the right place. I stood in the hot sun trying to explain the address, but still, neither the order nor the refund arrived. I even tried to get support from Swish, but they were unresponsive and didn't handle my problem properly. I'm very disappointed. **Developer response:** We’re really sorry to hear about your experience. This is not the service we strive for . Please email us at support@justswish.in with your order details, and we’ll look into it and work to make things right. ## Most critical reviews (10 lowest-rated) ### 1/5 — Very Disappointing Food & Customer Service *2026-08-24* I ordered a paneer wrap from Swish, and unfortunately, after eating it, I started vomiting and experienced stomach upset and pain. Even before eating, I noticed that the food smelled unusual and seemed stale, but I made the mistake of ignoring it. What made the experience even worse was the response from customer service. After raising my complaint, I felt that my concern was not taken seriously. There was no proper attention to the issue, and I did not feel that they genuinely cared about the customer’s health or experience. Food quality and customer safety should be a top priority, and this experience was extremely disappointing. I hope Swish takes such complaints seriously, investigates the food quality, and improves its customer support. I would definitely think twice before ordering from the app again. **Developer response:** We’re sorry about your experience! Please reach out to us at support@justswish.in with more details, and we’ll do our best to make it right. ### 1/5 — Bad Food Quality *2026-08-11* Ordered Malabar roti with dhaba style chicken and the roti was super super hard and very poor quality. It almost felt like it’s breaking my teeth and cutting my tongue and flesh in the mouth. Don’t know if this was freshly made or made with ready-made roti, but advertising saying freshly prepared meals is probably a false advertisement. The worst part is they will only refund partial amount and say they will escalate it internally but I have no hopes. To add to the above, I also ordered salad few days ago that upset my stomach and made me sick. Edit on 11th Aug, 2026 - in urgency I reinstalled the app to get some food items urgently and ordered two omelettes, both of them felt like frozen omelettes and I was given only partial refund. More over, I ordered for two different dishes but they called and said no availability so ended up giving me the same item twice. I’m uninstalling this app again and never returning. **Developer response:** We’re sorry about your experience! Please reach out to us at support@justswish.in with more details, and we’ll do our best to make it right. ### 1/5 — Stale Food, Sour Coffee & Zero Quality Control *2026-07-19* I had a very disappointing experience ordering from Swish. The chicken popcorn was completely unacceptable. The portion size was far smaller than expected, and the quality was even worse. It tasted stale, as if it had been sitting around for a long time, and it seemed like it had simply been reheated from frozen instead of being freshly prepared. The texture was chewy and unpleasant, making it inedible. The coffee was equally disappointing. The milk used tasted stale, which gave the coffee a distinctly sour taste. Fresh milk is a basic expectation, so receiving a beverage that tasted spoiled was very concerning. The lemon iced tea was another letdown. It was overwhelmingly sweet, to the point where the lemon flavor was barely noticeable. On top of that, it had a strange aftertaste that made it difficult to drink. Overall, every item in the order had a quality issue. For a food delivery service, freshness and consistency should be the minimum standard. This experience fell well below expectations, and I hope Swish takes quality control more seriously because customers should not be paying for stale food and poorly prepared beverages. **Developer response:** We’re sorry about your experience! Please reach out to us at support@justswish.in with more details, and we’ll do our best to make it right. ### 1/5 — Food quality *2026-07-16* I guess the product owners focused more on software, convenience, and creating a luxury experience—10-minute delivery, premium branding, and fancy packaging. But the actual food quality was really disappointing. ₹280 for just two pieces of chicken and a small bowl of rice feels heavily overpriced. Yes, your target audience might be busy IT professionals, but they still expect food that’s worth the price, not just attractive packaging. I feel the priorities are in the wrong place. If the focus remains only on software, speed, and luxury while ignoring food quality and pricing, this could become another failed startup. Customers may try it once for the experience, but they won’t return unless the food delivers value **Developer response:** We’re sorry about your experience! Please reach out to us at support@justswish.in with more details, and we’ll do our best to make it right. ### 1/5 — Poor Service and Misleading availability of Items on App *2026-07-13* I tried placing an order through this app. My first order was fine, but every order after that has been a frustrating experience. About 10 minutes after placing my order, I got a call saying the kachori I ordered wasn’t available. I agreed to replace it with batata vada, which was shown as available in the app. Another 15 minutes later, I received another call saying batata vada was also unavailable. When I asked what was actually available, I was told sandwiches. I agreed to that as well, only to be told the sandwich wasn’t available either. The app repeatedly shows items as available when they aren’t, which is misleading. Your payment is deducted first, and only afterward do you find out that the items can’t be fulfilled. Until they fix their inventory management, I recommend using COD if possible, or choosing a more reliable alternative like Bistro by Blinkit. **Developer response:** We’re sorry about your experience! Please reach out to us at support@justswish.in with more details, and we’ll do our best to make it right. ### 1/5 — Worst experience, automatic order cancellation, worst customer service *2026-06-21* Very disappointing experience with Swish. After making me wait for a long time, my order was cancelled without any prior notification or explanation. It seems the platform cannot handle high order volumes but continues accepting orders even when overloaded. Instead of managing demand properly, they keep customers waiting and then cancel orders at the last minute. This shows poor planning and a lack of respect for customers’ time. If Swish cannot fulfill orders during peak periods, they should temporarily stop taking new orders. Customer care is unresponsive. Overall, this was one of the worst food delivery experiences I’ve had. **Developer response:** We’re sorry about your experience! Please reach out to us at support@justswish.in with more details, and we’ll do our best to make it right. ### 1/5 — Horrible service *2026-05-26* I had ordered my food over 1.5 hours ago. The kitchen is 10 mins from my home, walkable distance and they had promised a 10 minute delivery. There was a slight drizzle due to which the delivery guy said that the food will be delayed which is understandable. But for the past half an hour the delivery guy is not even moving from the kitchen. He has my food that I have already paid for and he straight up said no to delivering my food even though the rain has stopped right now. The delivery guy as well as the support agent that I was talking to were misbehaving with me the whole time. Their solution to the entire problem was for me to cancel the order. The support agent was named Partha. Horrible experience. He kept apologising and repeating his pre-rehearsed response which didn’t help anyone at all. Just wasted my time. It is 10:30 in the night, all shops are closed and I’m sick (hence I ordered from this god-forsaken app). For all this inconvenience, they ending up refunding my money but still I’ll never use this app or let anyone else use it because this experience is enough for one time. **Developer response:** We’re sorry about your experience! Please reach out to us at support@justswish.in with more details, and we’ll do our best to make it right. ### 1/5 — Worst app *2026-05-06* This is the worst app that you can use to order your food. I have placed order twice on the app every time. My food is delivered after an hour on top of that. The app reflects fake locations of the driver making you think that your order has reached your location when the rider is completely at a different location. I understand delivery Bike can breakdown, but the least I expect is that I can see where the Rider actually is. What they show is just a projection of where the Rider would be or should be. Again horrible food quality to and pretty much no support to take care of that. **Developer response:** We’re sorry about your experience! Please reach out to us at support@justswish.in with more details, and we’ll do our best to make it right. ### 1/5 — Poor Delivery Experience *2026-04-07* The Swish kitchen is just 0.9 km from my home. Whenever I place an order, it will show delivery in 10 min, but after preparing it, it will take too much time to assign a delivery partner. I think you guys need to improve on riders and delivery timing. People place orders when they are hungry or if there is any emergency. If you guys don't deliver it on time, definitely next time they will look for alternatives. Nowadays there are a lot of online food order apps available that deliver far better than Swish. Very much disappointed. **Developer response:** We’re sorry about your experience! Please reach out to us at support@justswish.in with more details, and we’ll do our best to make it right. ### 1/5 — Misleading advertisement with 10 minutes delivery- that never happened *2026-04-05* I am extremely frustrated and dissatisfied with your service and your misleading 10-minute delivery claim. I have placed around 15 orders, and not even once has this promise been met. Every order has taken over 20 minutes, which clearly contradicts what you advertise. What is even more unacceptable is the repeated, templated response from your customer support team citing a “sudden spike in orders.” This excuse might be understandable once or twice, but using it for every single order reflects a serious failure in your planning, capacity, and operational execution. Continuing to promote a 10-minute delivery guarantee under these circumstances is misleading and amounts to false advertising. This creates false expectations and damages customer trust. If you are unable to consistently meet your promised delivery timelines, you must immediately stop advertising it and update your banners to reflect realistic delivery expectations. Persisting with such claims is highly unprofessional and unfair to customers. If this issue is not addressed promptly and transparently, I will be forced to escalate this matter through consumer forums and social media platforms to highlight this misleading practice. I expect a concrete resolution rather than another generic response. **Developer response:** We’re sorry about your experience! Please reach out to us at support@justswish.in with more details, and we’ll do our best to make it right. ## Most praised reviews (10 highest-rated) ### 5/5 — A Loyal Customer’s Appreciation and Sustainability Request *2026-06-10* I’ve been using Swish for quite a long time now, and I must say I’m really happy with the overall experience. The deliveries are extremely quick, the prices are affordable, and the service is reliable. One thing I particularly like is that the app offers a limited and carefully selected range of products. Unlike many other platforms that can feel overwhelming and confusing, Swish keeps things simple, clear, and easy to navigate. The delivery timings are also very convenient and consistently well-managed. As a frequent customer who has placed many orders over time, I’ve accumulated a large number of the paper bags/packages that come with the deliveries. This got me thinking about a sustainability initiative that Swish could consider. It would be wonderful if the company introduced a program where customers could return the used paper bags and packaging materials for reuse or recycling. I’m not looking for any reward, money, or benefits in return—I simply don’t like the idea of throwing them away when they could potentially be reused. I believe this could be a great eco-friendly initiative that benefits both customers and the environment. It would be amazing to see Swish take a step in this direction and encourage sustainable packaging practices. Overall, a fantastic app with excellent service. Keep up the great work! **Developer response:** Thanks for the feedback! Please let us know if there’s anything else we can do to make your experience even better at support@justswish.in . ### 5/5 — Spoiled food *2026-05-14* I ordered chicken biryani and served myself. I then noticed a foul smell coming from the raita—it was spoiled. I informed customer care, and they initially offered only a 30% refund. When I explained that 30% isn't enough because my entire meal was ruined, they only increased it to 50%. What am I supposed to do with that? My entire meal is spoiled and I can't eat any of it. **Developer response:** We’re sorry about your experience! Please reach out to us at support@justswish.in with more details, and we’ll do our best to make it right. ### 5/5 — Worth the money *2026-02-20* I was skeptical regarding the quality before I ordered. But, upon ordering the air was all clear. Good food quality, quantity was wholesome and the packaging was amazing. The price is nominal. Till now I have ordered over 10 veg and non veg items and have not been disappointed yet. Their chaats are incredible, omelettes, sandwiches, cold coffee are a must try. Kudos to chef Pavan. I hope they keep up the good work in the future with respect to all the aspects I have mentioned . **Developer response:** Your feedback means a lot to us! Got any tasty ideas or suggestions? We’d love to hear from you—drop us a note at support@justswish.in ### 5/5 — Quick Feedback From a Fellow Developer *2026-01-28* 1. When a product is added and the bottom add-to-cart drawer is open, switching to another app and returning causes the drawer to appear half-expanded with the background greyed out and the screen becoming non-interactive instead of restoring or closing properly. 2. In the product description, there is a “—” (dash separator) appearing in the text, which looks like AI-generated or placeholder formatting and feels out of place in the UI copy. Product name :Salted Popcorn 3. While adding items to the cart, the quantity is restricted to a maximum of 3, after which a toast message appears saying “Maximum limit reached for this item,” but the limit is not communicated beforehand on the product UI, which may confuse users. 4. In the cart section, when using the “Add items to unlock deals” feature, the bottom drawer allows increasing item quantity up to 3, but when tapping the “+” icon again, the quantity does not increase and no toast message (“Maximum limit reached for this item”) is shown, unlike the normal product flow. This creates inconsistent behavior and missing user feedback. 5. There is a homepage banner stating “Get free peri peri potato wedges on orders above 349”, When the cart value crosses the offer threshold, the free item (Peri Peri Wedges) appears under Freebies. However, if the user taps Remove, the free item disappears and there is no way to add it back again, even though the cart value is still above the eligibility amount. Increasing quantity or adding more products does not restore the freebie option. 6. The veg indicator icon is consistent across regular cart items, but in the Freebies section (Peri Peri Wedges) the veg icon style/size appears different, causing a visual inconsistency in the cart UI. Overall, the app experience is really good. The UI looks clean, modern, and well thought out. The UX flow is smooth in most areas, and the design quality stands out. The above points are just observations to help make an already good product even more polished. Adnan Sami **Developer response:** Your feedback means a lot to us! Got any tasty ideas or suggestions? We’d love to hear from you—drop us a note at support@justswish.in ### 5/5 — The best amongst it’s competitors! *2026-01-09* Ive had to settle price-wise or quality wise with normal restaurants when going for price range food. Then had come along zepto cafe which was subpar, or bistro which was okay for the price and then it was snacc much better than the last two - chalked it up to its okay, makes sense its cheap food delivery. But swish has changed the way food tastes after expecting ordering online - i mean i cant get enough the quality of everything- amazing. I dont want this to change - this is banglore and I’ve not had better north Indian food sometimes even in north india ! Great job guys please maintain this 🤌 **Developer response:** Your feedback means a lot to us! Got any tasty ideas or suggestions? We’d love to hear from you—drop us a note at support@justswish.in ### 5/5 — We got good food *2025-06-17* Being vegetarian always wanted to eat something tasty and quality food. Yes it has limited option but won’t allow us to think more. Whenever we are hungry we need good food and it should be fresh. Swish cleared the both the checkbox. First time writing review one app. **Developer response:** Your feedback means a lot to us! Got any tasty ideas or suggestions? We’d love to hear from you—drop us a note at support@justswish.in ### 5/5 — Eagerly Awaiting Swish in Jaipur! *2024-10-08* I just saw your LinkedIn post about Swish and its incredible 10-minute food delivery feature, and I couldn't contain my excitement! I immediately downloaded the app, only to find out it isn’t operating in Jaipur yet. While I’m disappointed, I’m genuinely thrilled to read all the positive reviews, post and learn more about your company. To the amazing team behind Swish: your vision is inspiring, and I have no doubt that you're on the brink of revolutionizing the food delivery industry! Keep up the fantastic work. I can't wait for the day Swish arrives in Jaipur so I can experience your service firsthand. Wishing you all the best, and I look forward to possibly working with your company in the future. ### 4/5 — Liked the speed and quality *2024-12-15* The only improvement I would suggest is to keep the stock available. Trying for some coffee items from koramangala, that shows out of stock. How else you can keep the customer not move to any other competitor when you have things out of stock after investing so much on marketing? ### 3/5 — Downgrade *2026-06-16* I’ve been using this app since dec of 25’ and the downgrade of this app is very obvious. What once used to be a reliable and tasty food delivery app has now become an unreliable app which can’t stay upto its ‘10min’ delivery promise. And if you can’t do that why have that false advertising on you app? And to speak about of convenience, I once received a drink which was half spilled in the delivery package, thought I got the refund for the product itself they still kept the taxes on the product, though a negligible amount, still I don’t get why I have to pay for the half spilt amount. **Developer response:** We’re sorry about your experience! Please reach out to us at support@justswish.in with more details, and we’ll do our best to make it right. ### 2/5 — Veey bad delivery experience *2026-04-08* I am giving any rating above 0 for their good food, except that disastrous experience with delivery. They will show 10 minutes and will take eternity to assign delivery partner. Tried today 3 times, 2 times my order was cancelled after keeping me on hold for 1 hour. Makes no sense if I have to wait for 45 mins for my food, I will prefer swiggy zomato then. Defies the complete purpose of 10 minute delivery. Customer experience very weak every-time same automated answers regarding surge of orders. Majority of times while trying to order it shows come back after some time due to surge. Swish not able to deal with scale is definitely disappointing, was a very big fan of swish earlier but due to disappoint experiences recently - I will look for other alternatives. **Developer response:** We’re sorry about your experience! Please reach out to us at support@justswish.in with more details, and we’ll do our best to make it right. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*