# Swiss Post — Send, track, receive

> Digital postal services for tracking, sending, and managing mail and parcels. (iPhone/iPad app by Die Schweizerische Post.)

- Source: https://appshunter.io/ios/app/swiss-post/id378676700 (this page in markdown: same URL + `.md`)
- Developer: [Die Schweizerische Post](https://appshunter.io/developer/378676703)
- Category: Utilities, Reference
- Price: Free
- Rating: 4.60/5 from 68 App Store ratings · 126 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.0 · 621 MB
- Languages: American English, French (France), German (Germany), Italian
- Released: 2010-07-09
- Data updated: 2026-08-25
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/swiss-post/id378676700/reviews.md

## What is Swiss Post?

Your Swiss Post. Simple, fast and anywhere.

With the Post-App, you’ll always have our most important services at hand. You can track, manage or frank letters and parcels in just a few clicks, use the pick@home or My Post 24 services with ease and keep an overview of your postal transactions at all times – whether at home, in the office or on the go.

Functions in detail:
• My consignments: Never miss a delivery. You receive information about upcoming consignments via push notifications and can manage deliveries conveniently.
• Code scanner: Scan or manually enter barcodes and QR codes.
• ePost: Handle your mail digitally: receive letters, pay invoices, sign and return contracts, file and retrieve documents. All in one workflow, anytime and anywhere.
• Track Postbuses live: Track timetable data and live positions of all PostBus vehicles in real time
• Location and opening hours: Find branches, letter boxes and other services, including collection times and opening hours.
• pick@home: Have parcels collected conveniently from your home or an address of your choice.
• DigitalStamp: Frank letters and parcels easily and conveniently with your smartphone, anytime and anywhere, and calculate letter size using artificial intelligence.
• My Post 24: Send or collect parcels and registered letters 24/7 at terminals (without a display).
• Collection note: Missed a delivery? Scan QR code, extend collection period or plan second attempted delivery.
• Support chat: Our chatbot and our customer service specialists will support you with your query directly in the app.
• Languages: The app is available in German, French, Italian and English.
• Feedback: Share your opinion and help to develop the app.

## Key features

- Track consignments with push notifications
- Digital mail handling and invoice payment
- Live tracking of PostBus vehicles
- Find branches and service locations
- Home parcel collection service
- Digital postage and letter franking
- 24/7 parcel and registered letter terminals

## Recent user reviews (10 of 126)

All indexed reviews: https://appshunter.io/ios/app/swiss-post/id378676700/reviews.md

### 1/5 — Can’t be used on older phones

*2026-08-07*

This version requires you to update to the newest version on your phone first. Unfortunately that update isn’t available for older phones. If they at least made a web version to access tracking numbers, but that also isn’t available. Lovely!

**Developer response:** Thank you for your feedback. We are guided by the latest operating system versions from Apple. If your device no longer meets these requirements, relevant security and data protection standards will no longer be guaranteed. Alternatively, you can use Track & Trace in your browser via the website and save this link as an icon on your device.

### 1/5 — Awful

*2026-08-06*

Has massive ads in the app

**Developer response:** Thank you for your feedback. You can deactivate advertising in the settings.

### 4/5 — Jetzt neu: Werbung!

*2026-04-20, version 9.4.0*

Wofür zahlt man eigentlich, wenn man jetzt auch noch Werbung in der App hat?!
Sonst bin ich mit der App zufrieden.
Edit: Die Werbung kann deaktiviert werden. So ein (nutzloses und aufdringliches) Feature sollte wenn überhaupt opt-in sein (statt op-out)!

### 1/5 — Advertisement

*2026-04-07, version 9.4.0*

Very disappointed that ads are shown on this app. 

One of the very few services that should be truly ads free, and it was for years.

### 2/5 — schlechter als die Website

*2026-04-03, version 9.4.0*

man kann sich zwar Einloggen für „meine Sendungen“, aber die App loggt einen wieder aus bzw. vergisst das Passwort sogar dann, wenn man die App noch gar nicht geschlossen hatte. Das Scannen von QR-Codes von der Quittung bringt nur eine weiße Seite, sonst gar keine Rückmeldung. Mal ehrlich, was hat diese App für einen Mehrwert gegenüber der Website? Gar keinen! Ist sogar viel schlechter. Der Webbrowser lässt mich wenigstens eingeloggt - gut, mit dem kann ich den QR-Code nicht scannen, aber wenn‘s in der App gar nicht funktioniert, ist das wirklich kein Nachteil.
Ganz schwach finde ich übrigens, dass es die Postfinance-App nur im Schweizer Apple-Store ,ist Schweizer Apple-ID gibt. Es soll Leute geben, die mit österreichischer, deutscher oder britischer (...) Appli-ID Kunde bei der Postfinance sind - die dürfen aber offenbar deren App nicht nutzen 🙁

Update 04/2026:
Die App wird mit jedem Update unübersichtlicher. Und außerdem ist mit inzwischen mehr als einem halben GB viel zu groß. Die Entwickler sollten den Code mal abspecken und die App auf höchstens 1/4 der jetzigen Größe zusammenschrumpfen.

### 2/5 — Aggiornamento problematico

*2026-02-18, version 9.2.0*

Ho aggiornato e sono scomparsi tutti gli invii precedenti e pure quelli in corso! Inoltre facendo la ricerca mi dice che non ci sono dati disponibili. L’aggiornamento non è stata una grande idea.

### 1/5 — Slowly work

*2026-02-09, version 9.2.0*

app work like in real post, so slowly and so bad

### 5/5 — Perfekt

*2026-01-10, version 9.1.1*

Super App mit vielen Funktionen!

### 1/5 — Die App lässt sich nicht öffnen

*2025-12-09, version 9.0.3*

Die App lässt sich nicht öffnen

### 2/5 — Worse than to w previous design…

*2025-12-04, version 9.0.3*

The application is more modern but has many bugs and is much much slower to load anything leading to a lot of waste of time… especially the parcel management part (delivery options, loading incoming packages, …)…. Bad infrastructure choice in terms of IT infra…

## Frequently asked questions about Swiss Post

### What can I do with the Swiss Post app?

The app allows you to track and manage your incoming and outgoing letters and parcels, handle mail digitally by receiving letters and paying invoices, and use services like pick@home for parcel collection. You can also track PostBus vehicles live and find nearby postal services.

### How do I track my packages with the app?

You can track your consignments by scanning barcodes or QR codes, or by manually entering the tracking number. The app provides information about upcoming consignments via push notifications and allows you to manage deliveries conveniently.

### Is the app free to use?

The app itself is free to download and use. However, some services offered through the app, such as digital postage or parcel collection, may incur charges as part of the standard postal service fees.

### What are the key features for managing mail digitally?

The ePost feature allows you to handle your mail digitally. You can receive letters, pay invoices, sign and return contracts, and file or retrieve documents, all within a single workflow accessible anytime and anywhere.

### Can I send parcels from home using this app?

Yes, the pick@home service allows you to have parcels collected conveniently from your home or an address of your choice. Additionally, the DigitalStamp feature lets you frank letters and parcels directly from your smartphone.

## Version history (last 5 releases)

### 9.6.0 — 2026-08-24

• Passkey login: log in easily and securely without a password.
• Faster chat help: more targeted answers thanks to user context.
• Photo of drop-off location: For deposited consignments in selected regions.
• ePost: forward medical invoices directly to your health insurance provider.
• ePost approval: now you can approve your account for a limited time only.
• Optimized for iPad: even better user experience.
• More stable: bug fixes and improvements.

### 9.5.4 — 2026-08-03

This update includes various bug fixes to further improve the stability and reliability of the app.

### 9.5.3 — 2026-07-13

This update includes various bug fixes to further improve the stability and reliability of the app.
In addition, several accessibility improvements have been implemented in the ePost section to optimize usability for people with disabilities.

### 9.5.2 — 2026-06-22

Overiew of what's new:

• Various improvements and bug fixes

### 9.5.0 — 2026-06-03

Overiew of what's new:

• Various improvements and bug fixes

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## More apps by Die Schweizerische Post

- [PostFinance App](https://appshunter.io/ios/app/postfinance-app/id386766642)
- [EventSpace by Swiss Post](https://appshunter.io/ios/app/eventspace-by-swiss-post/id6457264440)
- [Swiss Post – Preview](https://appshunter.io/ios/app/swiss-post-preview/id6738919008)

All apps by Die Schweizerische Post: https://appshunter.io/developer/378676703

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*