# Swisscard — user reviews > 93 indexed App Store user reviews of Swisscard by Swisscard, rated 4.60/5 from 271 ratings. - Source: https://appshunter.io/ios/app/swisscard/id1181860241/reviews - App overview in markdown: https://appshunter.io/ios/app/swisscard/id1181860241.md - Rating breakdown: 5★ 227 · 4★ 15 · 3★ 6 · 2★ 2 · 1★ 21 ## What do users think of Swisscard? Overall sentiment: negative **Pros** - 👍 Clear and functional app (German review) - 👍 Reliable and inexpensive card - 👍 Great service and people on the phone - 👍 Friendly and easy to understand for newcomers - 👍 Works well and shows desired information - 👍 Good app, intuitive - 👍 Coole App, happy about new features - 👍 Great app, much better than previous one - 👍 Nice app, works well - 👍 Good app, like it **Cons** - 🐛 App not showing card balance - 🐛 Deactivated paperless statements - 🐛 Not receiving payment approval notifications - 🐛 Full of errors and bugs - 🐛 No way to set expense limits - 🐛 App has daily problems - 🐛 Incompatible with older iOS versions - 🐛 Registration issues with SMS codes - 🐛 Incorrect information provided - 🐛 Card data incorrect, cannot proceed - 🐛 Limited functionality for Platinum card - 🐛 Outdated app, requires calling bank - 🐛 Cannot use password manager for registration - 🐛 Passwords cannot be copied - 🐛 Show PIN code not working - 🐛 Does not work well, needs modernization - 🐛 Un-user friendly, slow - 🐛 Lack of download/export functionality - 🐛 No way to fix expense limits - 🐛 App crashes or freezes - 🐛 SMS codes not received or delayed - 🐛 TouchID/FaceID issues - 🐛 Password reset not working - 🐛 Web portal deactivated, app is replacement - 🐛 No CSV/Excel export - 🐛 App not working on iPad - 🐛 No computer access - 🐛 PDF only, no data processing - 🐛 Customer service unresponsive - 🐛 App is a step backwards - 🐛 No transaction data access - 🐛 Unfinished product launched - 🐛 Cannot register card - 🐛 No expense tracker - 🐛 No foreign currency conversion rate shown - 🐛 Useless app, unknown error on login - 🐛 Screen formatting makes data unreadable - 🐛 Registration failed with incorrect details - 🐛 No access to cards, statements, or balance payment - 🐛 Reduced functionality after update - 🐛 No categories for spending tracking - 🐛 Start page doesn't automatically apply Touch ID - 🐛 Expense assistant removed - 🐛 Junk app, does not open - 🐛 Stuck when switching to messages for SMS code - 🐛 Payments not shown until debited - 🐛 Error 404 - 🐛 Balance does not update - 🐛 Design and function weak - 🐛 Barebones app - 🐛 Unstable, loses login details - 🐛 TouchID login crashes since iOS 13 - 🐛 Unstructured and unclear design - 🐛 Server errors during registration - 🐛 Main features removed - 🐛 No real-time updates - 🐛 Transactions delayed - 🐛 Cannot see open amounts for current period - 🐛 No save/print/forward function - 🐛 Server error on login - 🐛 App complains iPhone is jailbroken - 🐛 Transactions take days to show up - 🐛 Data not updated frequently enough - 🐛 Unspecified error after update, cannot login - 🐛 Information outdated - 🐛 No SMS/notification for instant transactions - 🐛 Credit card month view missing - 🐛 No logic in destroying working features - 🐛 Returns years back, loses real-time data - 🐛 Cannot see current period open amounts - 🐛 Primitive app, not real-time - 🐛 Unusable, PIN error - 🐛 Lacks basic functionality (paid currency, exchange rate) - 🐛 Not worth downloading **Commonly reported bugs** - Card balance disappeared - Links to 'report a problem' do not work - Paperless statements deactivated after update - Not receiving payment approval notifications - App is full of errors and bugs - App has daily problems - Latest version for iOS 16, incompatible with older versions - Cannot exit to read SMS code during iPhone registration - DSW shuts down when selecting 'a different one' for code verification - Cannot use password manager to register - Passwords cannot be copied - Show PIN code not working - App does not work well, needs modernization - App is un-user friendly and slow - Lack of download/export functionality - No way to fix expense limits - App crashes or freezes - SMS codes not received or delayed - TouchID/FaceID issues - Password reset not working - Web portal deactivated, app is replacement - No CSV/Excel export - App not working on iPad - No computer access - PDF only, no data processing - Customer service unresponsive - App is a step backwards - No transaction data access - Unfinished product launched - Cannot register card - No expense tracker - No foreign currency conversion rate shown - Useless app, unknown error on login - Screen formatting makes data unreadable - Registration failed with incorrect details - No access to cards, statements, or balance payment - Reduced functionality after update - No categories for spending tracking - Start page doesn't automatically apply Touch ID - Expense assistant removed - Junk app, does not open - Stuck when switching to messages for SMS code - Payments not shown until debited - Error 404 - Balance does not update - Design and function weak - Barebones app - Unstable, loses login details - TouchID login crashes since iOS 13 - Unstructured and unclear design - Server errors during registration - Main features removed - No real-time updates - Transactions delayed - Cannot see open amounts for current period - No save/print/forward function - Server error on login - App complains iPhone is jailbroken - Transactions take days to show up - Data not updated frequently enough - Unspecified error after update, cannot login - Information outdated - No SMS/notification for instant transactions - Credit card month view missing - No logic in destroying working features - Returns years back, loses real-time data - Cannot see current period open amounts - Primitive app, not real-time - Unusable, PIN error - Lacks basic functionality (paid currency, exchange rate) - Not worth downloading **Most requested features** - Add ability to fix expense limits - Provide better protection with insurance for users of expense limits - Reinstate previous app version for older iOS - Add print or download functionality for all purchase details - Implement a normal calendar view for expenses - Provide option to export data in OFX format - Add SMS/notification for transactions made instantly - Add credit card month view - Option to print - Real-time transaction notifications - Add expense tracker and restore lost data - Restore expense assistant feature - Add SMS/notification for transactions made instantly - Add credit card month view - Option to print - Real-time transaction notifications - Add expense tracker and restore lost data - Restore expense assistant feature - Dark mode option - Advanced analytics dashboard - CSV export functionality - iPad version - Computer access - Real-time updates - Ability to see open amounts for current period - Save/print/forward function - Ability to see paid currency and exchange rate - More features - Instant transaction notifications - Calendar view for expenses - Export data in CSV or OFX format - Desktop version - Ability to set spending limits - Option to print transaction details - Restore expense tracker functionality - Add expense categories - Automatic Touch ID application on start page - Restore expense assistant - Real-time transaction display - Ability to see open amounts for current period - Save/print/forward function - Ability to see paid currency and exchange rate - More features - Instant transaction notifications - Calendar view for expenses - Export data in CSV or OFX format - Desktop version - Ability to set spending limits - Option to print transaction details - Restore expense tracker functionality - Add expense categories - Automatic Touch ID application on start page - Restore expense assistant - Real-time transaction display ## Newest reviews (13 of 93) ### 3/5 — Card balance disappeared *2026-06-10, version 2.41.2* The app went through significant improvements but it looks like with the latest release it is not showing the card balance anymore. Links to “report a problem” does not work ### 4/5 — Not receiving payment approval notifications *2025-11-17, version 2.37.6* I’m no longer receiving payment approval notifications in the app. Notifications are enabled. Is this known issue? ### 3/5 — À good App but a important limitation *2025-08-25, version 2.36.4* Å good App easy to use with cards which are added in an automated way by AECS. But a limitation which makes the use of credit card dangerous: there is no way to fix a limit to the expenses as it is the case, e.g., with Credit Mutuel or Banco Sabadell. When the bank gives you a credit limit of , e.g., 3’000, you can fix the expense limit to 1’000 thus limiting the risk of large financial impact in case of fraud. The bank should even offer a better protection with an insurance to those customers actively using such a possibility ### 2/5 — Moltissimi Bug *2025-07-25, version 2.36.1* L’app ha un problema un giorno si l’altro pure! Peccato, potete fare di meglio ### 3/5 — Can’t print! *2022-09-19, version 2.14.1* Some of my purchases need to be expensed. It would be great to be able to print all details so I can get my money back from the company. Why not add that feature? All details of all purchases should be available to be printed or downloaded. Thanks. ### 1/5 — Prob with app *2022-06-08, version 2.12.1* Sorry show pin code not working when I need it ### 1/5 — Ca ne fonctionne pas *2022-05-09, version 2.11.0* Does not work well .. needs to be modernised ### 1/5 — Review *2022-03-25, version 2.10.0* Terrible- so un-user friendly. Takes so long to do anything. Getting into the app is “hit and miss” , and I use apps on my phone a lot! ### 3/5 — Ok but needs improvement *2022-01-17* It’s good to have all the information in one app vs previously where one had to log on to the website however: - the lack of download/export functionality drastically limits the use of all the transaction - one has to wait until the pdf is available to have a “workable” overview of all the expenses (and I’m not mentioning the impossibility of copy/pasting that in a spreadsheet) so not really helpful The app has been out for a while but it looks like this key feature is constantly ignored from new releases ### 1/5 — Schöne App wenn *2021-07-10, version 2.7.0* sie denn mal funktioniert. Ich brauche eigentlich nur ab und an mal eine Information über meinen Kontostand. Meistens funktioniert die App nur, wenn überhaupt, nach teilweise mehrmaligem Neustart des Telefons. Es werden keine SMS verschickt um die Anmeldung zu verifizieren oder kommen zu spät und sind dann natürlich ungültig. Das Freischalten per TouchID hat eigentlich nur nach der Einrichtung der App funktioniert. Die www Seite war besser. Eine vernünftige Übersicht und eine funktionierende Freischaltung des Zugangs… Wenn ich das vergleiche mit der ING Diba App die noch nie solche Probleme hatte und die einen wirklichen Nutzen hat wie Überweisungen, Daueraufträge usw. kann ich leider nur sagen: richtet bitte wieder die Website ein und schmeißt das Dingen hier aus dem Store. ### 1/5 — Complete disaster *2021-06-14, version 2.6.1* Password reset does not work, helpline without a clue how to fix the problem. Waisting my time to fix a buggy app developed by amateur coders. To add insult to injury the web portal of Swisscard has been deactivated so I have to call the customer service with no avail as they are clueless. Cancellation forthcoming. ### 1/5 — Désastreux *2021-06-12, version 2.6.1* Le site Web marchait très bien. Quel intérêt de migrer vers une application pour produire une bouse pareille... C'est L'occasion de migrer vers un autre service ! Complètement pathétique 😩 ### 3/5 — Keine Geldeingange *2021-06-09, version 2.6.1* Leider sind eingezahlte Geldbeträge nicht sichtbar, so dass nie der tatsächliche Verfügungsrahmen stimmt. ## Most critical reviews (10 lowest-rated) ### 1/5 — Automatically Deactivated Paperless Statements *2026-03-10, version 2.40.0* Terrible service! App deactivated the paperless statements after an update! A shame! Now I have to pay 1.95CHF in "paper handling fees"! You don’t say 🙄 Ridiculous! ### 1/5 — Worst credit card app ever *2025-09-20, version 2.37.2* Full of errors and bugs. It never works, it’s so frustrating ### 1/5 — I’m out! *2025-05-19, version 2.30.1* This latest version is for iOS 16. It is wrong to assume we all have the latest phone & run iOS 16. The developer should have a) checked to see how many customers have this iOS beforehand, and b) continued to provide the previous version for people like me that don’t have iOS 16 compatible phones! I am locked out of the app & can’t authorize payments…I’m closing my relationship with you Swisscard (AMEX) unless you reinstate the previous version! ### 1/5 — DSW *2025-02-22, version 2.31.1* Tried to register by iphone and dsw platform would not let me exit to read the SMS code (doh!). So entered and registered card via ipad. Then entered my account to read details- the dsw sends me another code on my phone…. then asks “did you receive this code on this machine (ie the ipad) or a different one.” When I press “a different one” dsw shuts me down and says call the helpline. This is not just daft, it is stupid. Does no developer ever check his own work? ### 1/5 — Incorrect information *2024-08-30, version 2.28.0* Does not provide accurate information ### 1/5 — Inaccessibile *2024-08-12, version 2.27.1* Inserisco tutti i dati giusti della mia carta e l’app comunica “i dati del titolare sono errati” d non si può più proseguire ### 1/5 — Platinumpreis ohne Platinumapp *2024-04-03, version 2.25.1* Die App bietet so wenig Funktionen trotz Platinum Karte. Ich habe keine Ahnung, wie man sich trauen kann, das so anzubieten ### 1/5 — From last century *2023-12-10, version 2.23.2* As it is custom in Switzerland this bank also refuses to release a real banking app. Instead you need to call them when they decide again to block your card for no reason… ### 1/5 — Passwortmanager funktioniert nicht *2023-01-18, version 2.16.1* Ich kann meinen Passwort Manager nicht nutzen um mich zu registrieren! Das ist sehr schade und sorgst dafür das ich alles manuell eingeben muss… ### 1/5 — Riesen Müll *2022-11-25, version 2.16.0* Passwörter lassen sich nicht kopieren, hier schwingt sich wieder ein völlig weltfremdes Entwicklerteam auf, den Nutzer vor sich selbst mit gesteigerter Nutzunerunfreudlichkeit zu beschützen. Wie ich das hasse. ## Most praised reviews (10 highest-rated) ### 5/5 — Eine tolle App *2025-12-17, version 2.38.0* Selten eine so tolle übersichtliche und funktionale App von einer Bank gehabt. Klare Empfehlung. Auch der Kundenservice ist absolutTop ! 5 Sterne von mir. ### 5/5 — Amex *2025-01-11, version 2.30.0* You can use my referral code to receive more point (75’000 MR) FA5DBV5VR If you apply for an amex platinum use my code . ### 5/5 — Very reliable and not expensive *2023-10-20, version 2.21.1* I le recommande this card to anyone ### 5/5 — Great service *2022-09-03, version 2.14.1* Unmatched app great people on the phone super safe and secure ### 5/5 — Papierrechnung deaktivieren *2022-06-05, version 2.12.1* App läuft super Sehr zufrieden Tipp für User unter Einstellungen-Service Rechnungsstellung PDF wählen Grundeinstellung ist Papierrechnung, kostet jeden Monat 1.95 CHF Wäre gut man würde beim Einrichten der App gefragt wie man die Rechnung möchte. ### 5/5 — Excellent *2022-05-10, version 2.11.0* It’s a very friendly and easy to understand for a new comers . Thank you ### 5/5 — Fais très bien le boulot *2021-05-11, version 2.6.0* Conforme à la description. Elle fait le job et le fait bien. Rien à redire. Parfait complément de mes cartes de crédits de Swisscard ### 5/5 — Tut was sie soll und läuft stabil auf IOS *2021-03-26, version 2.4.1* Bin echt überrascht über die vorherigen Kommentare. Bei mir auf meinem iPhone mit neustem IOS funktioniert die App ohne Probleme und tut genau das was sie gesagt haben. Hatte bisher keinerlei Probleme..., ### 5/5 — Gute App - intuitiv *2020-12-17, version 2.2.1* Bietet alles was ich brauche ### 5/5 — Worst card / banking app *2020-07-26, version 2.0.0* Have tried to register numerous times across 3 days. Technical errors each time, a total of 4+ hours wasted. How do you expect to drive digitalisation when your shoddy app makes it impossible to register your card. Very poor. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*