# Switch by Sterling — user reviews

> 11 indexed App Store user reviews of Switch by Sterling by Sterling Bank Plc, rated 2.76/5 from 21 ratings.

- Source: https://appshunter.io/ios/app/switch-by-sterling/id1494153941/reviews
- App overview in markdown: https://appshunter.io/ios/app/switch-by-sterling/id1494153941.md
- Rating breakdown: 5★ 6 · 4★ 0 · 3★ 2 · 2★ 1 · 1★ 9

## Most critical reviews (10 lowest-rated)

### 1/5 — Useless app

*2025-01-25, version 1.9.4*

Nothing is working there i wasted my time downloading it

### 1/5 — Terrible App

*2024-09-27, version 1.9.4*

Not able to complete a single transaction in over a month.

### 1/5 — Bad experience

*2023-08-31*

I never write review for apps, but sterling seems to not care about their customer experience or what, I finished setting up my account from the website and need to do selfie verification to complete my registration buh the app keeps crashing only the older version of the app works fine but it force me to update and this time nothing works please do something about it.

### 1/5 — The App Crash Everytime

*2023-07-20*

The app always crash, whenever I want to create account. Please work on the app, since the web app can’t be used.

### 1/5 — Nonsense application  please work on it

*2021-02-04*

Nonsense application

### 2/5 — unreliable

*2024-08-15, version 1.9.2*

glitches out probably when you need it most

### 3/5 — Difficulty completing registration after taking selfie.

*2025-07-01*

Can’t go further after taking selfie. Please help.

### 5/5 — VERY IMPRESSIVE

*2025-11-26*

There’s no APP that has it all. Everything keeps evolving and getting better. So far so good!

### 5/5 — So Far So Good

*2024-07-26*

Compared to other experiances I've had with Nigeria banking apps and their old school banking and verification system, this app and the services by switch/sterling bank in general is great! They provide me with the good experience that I needed after a stressful ordeal, dealing some other Nigerian banks/banking apps.

I had an experience recently with a bank in Nigeria that rejects my request to update my phone number because I filled out a fillable PDF form they sent to me in an email on the computer and not with my own handwriting.
The process of updating your personal info should have been made possible online in the first place. Seriously, it's 2024 for crying out loud!

### 5/5 — Well organized

*2024-02-21*

The app is well laid out and easy to navigate

## Most praised reviews (1 highest-rated)

### 5/5 — Absolutely brilliant

*2021-01-23, version 1.4.0*

A highly recommended product for anyone looking to open an instant access multi currency Nigerian bank online.

Downloaded app 

Filled in all my details and credentials

BVN verified and OTP sent to my phone 

Uploaded IDs and signature mandate 

Uploaded selfie.

All details verified real time !

Accounts opened in Naira, GBP and Dollars

All within 15 minutes !

Kudos to Sterling Bank Plc ✅✅✅✅✅✅✅

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-07.*