# Switch2 > Remote top-up service for G6 and Incontro pay-as-you-go energy units. (iPhone/iPad app by Switch2 Energy Limited.) - Source: https://appshunter.io/ios/app/switch2/id1001093123 (this page in markdown: same URL + `.md`) - Developer: [Switch2 Energy Limited](https://appshunter.io/developer/1001093122) - Category: Utilities - Price: Free - Age rating: 4+ - Requires: iOS 12.0 · 33 MB - Languages: English - Released: 2015-06-15 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/switch2/id1001093123/reviews.md ## What is Switch2? Pay as you go, on the go! The latest innovative app from Switch2 lets you top up the credit on your G6 or Incontro pay-as-you-go unit remotely and quickly. This app lets you receive top ups on your G6 or Incontro in as little as 5 minutes!* The Switch2 app makes pay-as-you-go energy convenient and fit into your lifestyle. It enables the purchase of credit for your G6 or Incontro without having to visit a PayPoint outlet or Post Office. You can set up auto top ups that let your G6 or Incontro top themselves up when they reach a credit value of your choosing, or create a regular top up and receive scheduled top ups on a day of your choosing. All of these features can be used whenever and wherever you wish. If you have any questions please use the contact information below. *Depending on the connectivity of the G6 or Incontro to the mobile network. ## Key features - Remote credit top-up for G6/Incontro units - Quick top-up delivery (as little as 5 minutes) - Auto top-up functionality - Scheduled recurring top-ups - Convenient mobile payment solution ## Recent user reviews (10 of 18) All indexed reviews: https://appshunter.io/ios/app/switch2/id1001093123/reviews.md ### 1/5 — Cannot receive full amount *2024-09-09, version 2.13* Why I only get £21 on my hub when top up £30? ### 1/5 — Please improve it *2024-05-29, version 2.13* It has a terrible UI and it is not user-friendly at all. The auto top-up feature, which is really convenient, doesn’t work. ### 1/5 — Useless *2023-10-16, version 2.11* Utterly useless as an energy app!!! ### 1/5 — App *2023-03-29, version 2.11* App doesn’t work ### 1/5 — App still not working *2023-02-03, version 2.11* I started using switch 2 in 2021, only because I had too, being on communal heating, certainly not through choice. They had an update approx a year ago and since then the regular payment part isn’t working, forcing my to pay and go every time 😡😡😡. GET IT SORTED, This app and the company are so Jurassic it’s frustrating. Come on the regulatory bodies and sort this company out. Absolutely rubbish. Not even worth the 1 star I’ve given it. ### 1/5 — Rubbish app!!!!! *2023-01-27, version 2.11* Does not show your payment history says to update app does NOT give an option to update the app ### 1/5 — Rubbish *2023-01-04, version 2.11* Still cannot use the auto top up function, it’s been over a year now. It’s a joke as you get no warning you are running low without remembering to go in the cupboard and keep checking the meter. Complete pain. I always find out at 6am in a cold shower! ### 1/5 — Auto top up still not working *2022-08-04, version 2.11* The auto top up is still not working even though the app is updated. It’s very stressful to need to add payment details all the time, specially when you’re already in the shower and it’s only cold water. ### 1/5 — Update irrelevant *2022-05-03, version 2.11* So, the app suggests that top ups no longer work without the update. On checking the App Store the app is up to date to now allow top ups - except it isn’t! At least not for Auto tops ups. Not only have Switch 2 been backward in adopting the new 2nd level authorisation to allow auto top ups to continue there with was absolutely no communication advising that auto top ups would be switched off. Yet another example of shocking customer service. Kirsty Lambert, Business Development Director should actually be sacked for this latest example of gross incompetence. ### 1/5 — Switch 2 app *2022-04-29, version 2.11* Still not working ## Frequently asked questions about Switch2 ### How quickly can I top up my G6 or Incontro with Switch2? You can receive top-ups for your G6 or Incontro units in as little as 5 minutes with Switch2, depending on the connectivity of your unit to the mobile network. ### Can Switch2 automatically top up my energy credit? Yes, Switch2 allows you to set up auto top-ups. Your G6 or Incontro unit will automatically top itself up when the credit reaches a value you choose. ### Does Switch2 have ads? No, Switch2 does not contain advertisements, providing an uninterrupted user experience. ### What devices is Switch2 compatible with? Switch2 is available for iPhone, iPad, and iPod devices, as indicated by its compatibility list. ### How often is Switch2 updated? Switch2 was last updated on March 20, 2024, with the latest version being 2.13, suggesting regular maintenance and updates. ### What is the age rating for Switch2? Switch2 has an age rating of 4+, making it suitable for a wide range of users. ### Can I schedule recurring top-ups with Switch2? Yes, Switch2 enables you to create a regular top-up schedule, receiving payments on a day of your choosing. ### Where can I find contact information for Switch2? Contact information for Switch2 can be found within the application itself, typically in a help or contact section. ## Version history (last 5 releases) ### 2.13 — 2024-03-20 Our latest update ensures that our online payment service continues to meet the necessary standards whilst making sure you'll always be able to top up. Auto top-up arrangements are now available again for you to conveniently set-up a continuous payment authority to top-up your PAYG device automatically when the credit runs low. Top tip: did you know you can also register and use Switch2 portal, visit my.switch2.co.uk. ### 2.12 — 2023-11-21 Our latest update ensures that our online payment service continues to meet the necessary standards whilst making sure you'll always be able to top up. This update will now require an e-mail address to be entered on log-in and will provide you with an e-mail receipt when you've made a successful top-up. Top tip: did you know you can also register and use Switch2 portal, visit my.switch2.co.uk. ### 2.11 — 2022-04-25 Our latest update contains the upgraded payment service. Ensuring that our online payment service continues to meet the necessary standards whilst making sure you'll always be able to top up. Top tip: did you know you can also register and use Switch2 portal, visit my.switch2.co.uk. ### 2.10 — 2022-03-23 Our latest update contains performance improvements to how we process payments, making sure you’ll always be able to top up. Top tip: did you know you can also register and use the Switch2 portal, visit my.switch2.co.uk ### 2.9 — 2022-01-05 Our latest update contains performance improvements to how we process payments, making sure you’ll always be able to top up. Top tip: did you know you can also register and use the Switch2 portal, visit my.switch2.co.uk ## Apps similar to Switch2 | App | Rating | Price | Category | | --- | --- | --- | --- | | [Discover Music](https://appshunter.io/ios/app/discover-music/id1126816187) | — | Free | Utilities | | [VirtualVisitorPCM](https://appshunter.io/ios/app/virtualvisitorpcm/id1539118792) | — | Free | Utilities | | [Hedyn](https://appshunter.io/ios/app/hedyn/id6448379265) | — | Free | Utilities | | [MOT History UK](https://appshunter.io/ios/app/mot-history-uk/id1263531594) | 5.0 (1) | Free | Utilities | | [Essex & Suffolk Water](https://appshunter.io/ios/app/essex-and-suffolk-water/id1494303071) | 4.9 (14) | Free | Utilities | | [Valentine Estate](https://appshunter.io/ios/app/valentine-estate/id6463501419) | — | Free | Utilities | --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*