# SwitchboardFREE — user reviews

> 23 indexed App Store user reviews of SwitchboardFREE by Liquid11 Ltd.

- Source: https://appshunter.io/ios/app/switchboardfree/id556878596/reviews
- App overview in markdown: https://appshunter.io/ios/app/switchboardfree/id556878596.md

## Newest reviews (6 of 23)

### 5/5 — Awesome app

*2012-11-27, version 4.1*

Looks fantastic and really easy to use. Loads of features, it's so fast and the interface is really intuitive and makes it so easy to use. A massive improvement on the previous app, well done!

### 5/5 — Excellent

*2012-11-27, version 4.1*

Excellent menu and options. Very easy to use, what more do you want!

### 5/5 — Must have app for businesses

*2012-11-27, version 4.1*

This app is a huge improvement on the last app and finally we have something that does this service justice. 

Anyone who is a SwitchboardFREE user then download today. For everyone else you should really download this anyway and sign up for a free account, SwitchboardFREE has really helped me turn my business around?

### 5/5 — Genius

*2012-11-27, version 4.1*

Easy to use ... Idiot proof .. Awesome

### 5/5 — Just amazing!

*2012-09-30, version 3.0*

Exactly what I was after. I love the menu system and have not missed a single call since. Thank you SwitchboardFree, truly awesome!

### 5/5 — Top notch!

*2012-09-21, version 3.0*

I have been using the iPhone app on my iPad for what seems ages now but this release of the iPad has been worth the wait. It has so much more functionality and the menu system makes this so easy to use. Well worth the download for any switchboardfree user.

## Most critical reviews (10 lowest-rated)

### 1/5 — Crashes when change dept opening times

*2015-10-14, version 6.1*

This must relate to the latest version because it worked perfectly before. On this version, when I have switched a dept off for a particular day, all of the opening and closing times for the whole week have been set to 00:00 meaning the dept remains closed and when I try to edit it, the app crashed. Pants - I lost a whole day of sales calls yesterday!

### 1/5 — Cannot record anything

*2014-11-21, version 5.1.2*

Really needed this app so that we can change our introduction messages when and as needed. Problem is it doesn't record and sometimes when you press the playback it's recorded some woman talking about God!

### 1/5 — Brilliant and a let down

*2013-07-26, version 5.1.1*

I have mixed opinions on this app , was working perfectly until all the lines went dead even there help line. Didn't even get an email to let businesses know so lost hours of missed calls. 
When it works its great but they shouldn't use the'' never miss a call again '' if there service goes down!

### 3/5 — Disappointing

*2021-09-02, version 7.3.1*

The app isn’t as good as it could be. The app doesn’t notify me of missed calls. My setting for notifications is set up correctly. The only way I can use it is to go onto the app and look up the number that called.

### 3/5 — Good but needs updating

*2014-10-15, version 5.1.2*

Good app but needs updating to ios8 and iPhone 6 plus notifications don't work too well.

### 3/5 — Good but needs improvements updating

*2013-12-18, version 5.1.2*

The main thing I have noticed is the recording feature does not seem to work, at least on iPhone 4. It does not pick up sound or playback. It will however upload a silent clip. 

I think the menu options could be improved and some of the options did not seem to sync with the online version. 

Good start but could have better menus and ensure the recording feature works across all devices.

### 4/5 — Great app...but

*2013-06-08, version 5.1.1*

This is a great app, but in my experience the "follow me" function or geofencing kills my iPhones battery

### 5/5 — Simple and easy to navigate

*2020-04-23, version 7.2*

Such a great app to set up your own prompts and manage your call diary!

### 5/5 — Big improvement

*2019-06-23, version 7.0*

The new app is really useful for a small business, I use different phone number for different towns locals, so I cover the region I work in. I get more calls from an area if I advertise a local number. It’s great

### 5/5 — Brilliant!

*2019-01-17, version 7.0*

Can’t fault the service or the product. This has been so useful for me and the support team are always more than happy to help when needed! Would highly recommend.

## Most praised reviews (7 highest-rated)

### 5/5 — Easy to use

*2017-05-12, version 7.0*

Love the new app, easy to use even for a technophobe like myself.

### 5/5 — Excellent

*2017-05-09, version 7.0*

Great app and great update , love the improved interface. Excellent service and product, thanks guys

### 5/5 — Couldn't run my business without it!

*2014-02-08, version 5.1.2*

Been using this company for years, excellent products, service and the app is great

### 5/5 — Great

*2013-03-21, version 4.1*

The whole Switchboard Free offering is first class.  This app extends the service to the mobile device and is well devised and intuitive.

### 5/5 — SBF

*2013-01-02, version 4.1*

Great app :)

### 5/5 — What an amazing service!

*2012-11-27, version 4.1*

This whole service and the new version of the app is a must for any business. If you're missing calls or if you want to make your business number work for you this is a no brainer. If I could give you guys 6 stars I would. Thank you.

### 5/5 — Great app

*2012-11-27, version 4.1*

This is easy to use and s must have for any business

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-05.*
