# SwitchBot — user reviews > 472 indexed App Store user reviews of SwitchBot by wonderlabs, Incorporated, rated 3.40/5 from 824 ratings. - Source: https://appshunter.io/ios/app/switchbot/id1087374760/reviews - App overview in markdown: https://appshunter.io/ios/app/switchbot/id1087374760.md - Rating breakdown: 5★ 388 · 4★ 64 · 3★ 58 · 2★ 87 · 1★ 227 ## What do users think of SwitchBot? Overall sentiment: neutral **Pros** - 🚀 Reliable and stable app - 👍 Easy to use and set up - 💡 Useful features like temperature/humidity monitoring - 🚀 Responsive customer support **Cons** - 🐛 Buggy app with frequent crashes and disconnections - 👎 Poor user interface and unintuitive navigation - 🔋 Battery life issues with some devices - 🔒 Security concerns with mandatory account creation and data sharing **Commonly reported bugs** - Firmware update issues - Devices disappearing from the app - Unreliable Bluetooth and Wi-Fi connectivity - Incorrect temperature and humidity readings **Most requested features** - Sunrise/sunset automation support - Ability to set more than 5 schedules - Improved widget functionality - Integration with Apple HomeKit and Siri ## Newest reviews (16 of 472) ### 2/5 — Why? How? *2026-08-12, version 9.29* Need a Rx to get rid of this CAI (company automated integration). I refuse to call it that. Pushing something on people is not a sign of intelligence. I don't really care what the why excuse is. Just get this red bug off my screen. ### 2/5 — Getting Rid of Kata *2026-07-29, version 9.29* WTAF? I have no wish to have an “AI Assistant” in the form of a puerile comic avatar taking up 20% of my homepage, but there’s no option to get rid of it. This is a stupid and intrusive update which markedly reduces the app’s usability ### 3/5 — Bien mais à améliorer *2026-07-29* Cela fait une semaine que j’utilise l’application notamment pour piloter le ventilateur sur pied SwichBot, seul appareil de la marque que je possède pour l’instant. L’application fonctionne relativement correctement, mais j’ai tout de même noté quelques défauts : - Il y a toujours un délai de plusieurs secondes lorsque j’accède à l’interface des commandes du ventilateur, comme si la connexion Bluetooth se coupait quand l’application n’est pas affichée à l’écran et se réactivait à chaque réouverture de l’app. - L’image que illustre le mode en cours d’utilisation, dans l’interface du ventilateur, paraît inutilement grande et n’a pas besoin d’occuper la moitié de l’écran. - La synchronisation entre l’application et l’appareil semble aléatoire au point où, quand je démarre le ventilateur avec la télécommande physique fournie, l’app montre le ventilateur encore éteint… Si la marque voulait bien se pencher sur ces défauts, je serais sans aucun doute davantage satisfait de mon expérience. ### 1/5 — Unwanted AI feature *2026-07-24, version 9.29* Get rid of this Kata garbage. No one is asking for AI integration. ### 2/5 — Getting worse and worse *2026-07-23, version 9.29* I used to tolerate this app, and I’ve used it together with many sensors to monitor and track sensitive environmental data for sample storage, but I do not want a cloud, do not need their BS Ai assistant (like, why?!!), and just need basic, privacy focused solutions for environmental monitoring. The addition of AI was the last straw. I’ve just ordered all new sensors from a different vendor and will be dropping these ones in the trash as soon as they arrive, and deleting the app. ### 4/5 — ** Found where to turn it off ** PLEASE provide an option to turn of Kara AI assistant *2026-07-23, version 9.29* Allow us to get that stupid Kara icon off the Home Screen. It gets in the way!!! ### 1/5 — don't update! *2026-07-22, version 9.29* The latest version ads an idiotic AI assistant taking up 1/3 of the home screen. there is no obvious way to turn it off. ### 1/5 — Turn OFF AI assistant *2026-07-22, version 9.29* You just made the app worse. With a stupid AI floating chat bot that you can’t disable. Terrible UX. What idiot thought this was a great idea? ### 3/5 — Langue française *2026-07-18* Bonjour, mon appareil parle en anglais et le français n’est pas encore disponible. Merci de faire le nécessaire, ce serait très bien. Merci ### 1/5 — Faulty *2026-07-16, version 9.29* Stopped working 11th July 2026 after 2 years , connected to wifi but not showing in app ( hub mini) sent request for assistance email & no reply ### 1/5 — Stopped working *2026-07-12, version 9.28* Doesn’t work after 1 month. ### 1/5 — Pesters you about AI features *2026-07-07, version 9.28* I have a very specific notification setup for my SwitchBot devices, with promotional notifications turned OFF. Yet the app is still pestering me every couple of weeks about some new AI nonsense feature. ### 1/5 — Croping doesn’t work on ai frame *2026-07-02, version 9.28* Can’t even use ai frame because it would load a whole image. My head is cut off in every image I upload ### 2/5 — Great auto finger. Buggy, not user friendly app. Unreliable BT and WiFi connections *2026-06-26, version 9.28* Great auto finger. Buggy, not user friendly app. Unreliable BT and WiFi connections. UNBELIEVABLY IRRITATING grade school bugs. Never ending randomly appearing back to back bugs for years now rendering app and devices useless: Automations stopped working; Incorrect temperature readings; buggy 3rd party integrations; keeps logging me out; most rep help is incompetent. **YES: delete/re-ad didn’t solve; every type device software/firmware is confirmed updated. *KEEPS TRYING TO STORE DATA LOCALLY, despite numerous times selecting CLOUD 6/2026: LOGIN ISSUES ### 3/5 — K11+ missing spot clean shortcut *2026-05-31, version 9.27* It’s small and compact but missing some key functionality like an easy spot clean shortcut or spot clean automation. ### 1/5 — So bad *2026-05-17, version 9.26* Hilariously bad, feels like an intern vibecoded the whole app while on a toilet. Buggy and sloppy - devs have no shame ## Most critical reviews (10 lowest-rated) ### 1/5 — The worst smart device system *2026-08-13, version 10.0* The app is completely useless. Bloated unintuitive and the offered options don't work. The customer support is completely based on AI and tone-deaf to requests And look - we introduced a cute red robot. It's even better than Microsoft Office 1995. It's amazing! ### 1/5 — Good for a while… *2026-08-09, version 9.29* Still garbage Worked for a while then today it doesn’t connect to the Wi-Fi anymore. No matter what I do, no matter what I reset. And by the way, your directions are wrong compared to what the vacuum actually VS what the text is in the directions ### 1/5 — Worst company *2026-08-06, version 9.29* I will never buy a switchbot product again. Nothing but errors and bad support for the S10. ### 1/5 — The worst smart device system *2026-08-06, version 9.29* The app is completely useless. Bloated unintuitive and the offered options don't work. The customer support is completely based on AI and tone-deaf to requests ### 1/5 — app sucks *2026-08-06, version 9.29* can’t use because my wifi is too good, never had this problem with any other bluetooth device ### 1/5 — Buyer beware! Trying to shove AI down your throat! *2026-08-03, version 9.29* I like the sensors but the app sucks and they're trying to shove AI down your throat. I'll be switching to home assistant, and doubt I'll buy another one of their products. ### 1/5 — Hurray for AI slop *2026-07-31, version 9.29* Zero stars for the pointless AI I can’t get rid of ### 1/5 — Unfinished *2026-07-30, version 9.29* The switchbot hub 2 device is great but this app is simply unfinished. Widgets don’t work - I can’t select which device for the temp and humidity meter widget. And the stupid AI thing needs to be disabled. I could vibe code the rest of this app and they can’t even be bothered doing that. What am I paying for with these devices?? ### 1/5 — Can’t remove kata *2026-07-30, version 9.29* I have KATA turned off in Module Display Settings but it’s still there on the home screen. Why on earth would you people think I need AI to turn my lamps off and on? ### 1/5 — Ai slop made it to what use to be good app *2026-07-29, version 9.29* Ai app fubar ## Most praised reviews (10 highest-rated) ### 5/5 — Apple Carplay ist sehr dringend notwendig *2026-08-16* Ich besitze 2x Lock Ultra, einmal mit Vision Keypad und einmal nur mit dem Fingerabdruck-Pad, sowie zusätzlich dem Garagentoröffner. Während der Fahrt möchte ich nicht mein Handy benutzen, um das Garagentor zu öffnen. Ich wünsche mir sehr, dass es in Carplay bedienbar ist, ohne dass ich mein Handy in die Hand nehmen und die App öffnen und dann die Garagentortaste drücken muss. Ansonsten bin ich vollkommen zufrieden mit Switchbot Produkten. ### 5/5 — Makes life easy *2026-08-10, version 9.29* We have 6 U-Rail Curtain Openers, 4 Bots, 2 Sensors, 1 HUB3, 1 HUB2, 4 Remotes, 1 Indoor Weather Stations and 1 Outdoor Weather Sensor and 1 Universal Remote Control! I’ve paired the two Hubs with Apple Home, so we can operate our Aircon, heating, lamps, Roller Blinds and curtains remotely! What we really like it setting schedules to open the blinds & curtains in the morning and close at night! Thank you for making things easy for us SwitchBot! Glenn - Australia. ### 5/5 — Application complète et efficace *2026-07-31* App pour iPhone complète. L’accès aux réglages fins d’un ventilateur est extrêmement simple : vitesse, oscillation horizontale ou verticale, réglage des angles etc etc. Application très complète. ### 5/5 — Easy to use *2026-07-19, version 9.29* I bought two curtain 3 for my bedroom and I loved them so much I brought 4 more for my living room. Super easy setup. Quick sync with Alexa. Exceeded my expectations. ### 5/5 — Support au top *2026-04-18* J ai soumis 2 bug pour les lampes et un pour le cadre photo et le support a fourni un nouveau firmware corrigé en moins d une semaine. Vraiment top et a l ecoute. Tres bons produits. Merci! ### 5/5 — Great! *2026-03-24, version 9.24.1* Updating my review, there are looped processes in the customize section. ### 5/5 — Really excellent *2025-12-11, version 9.20* I’ve used this app for years now to control multiple Switchbot bots, a camera and sensors and it just works. I provided a feature suggestion and it was implemented. Can’t ask for more than that! ### 5/5 — Very Useful *2025-11-18, version 9.19* This has helped me automate many legacy systems in my house. Love them. ### 5/5 — Very convenient device *2025-11-05, version 9.18* Love it ### 5/5 — Tolles Produkt mit guten Funktionen *2025-10-29* Ich nutze das System schon einige Zeit und bin von der Funktionalität sehr angetan. Lediglich der Fingerabdrucksensor ist sehr wärme- und wetterempfindlich --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*