# Switchee Resident — user reviews > 46 indexed App Store user reviews of Switchee Resident by Switchee Limited. - Source: https://appshunter.io/ios/app/switchee-resident/id1488688546/reviews - App overview in markdown: https://appshunter.io/ios/app/switchee-resident/id1488688546.md ## Newest reviews (11 of 46) ### 3/5 — Switchee can be a little temperamental at times, doesn’t always response. *2025-03-29, version 2.1.4* Doesn’t always connect from my phone to adjust the heating temperature in the app. Can be a little temperamental, however, I would say 6/7 out of 10 times it does connect, hence the 3 star review. ### 3/5 — Slow but good *2025-01-09, version 2.1.4* A little slow but gets the job done. ### 3/5 — Could be better *2025-01-08, version 2.1.4* This app could be so much easier to use timed schedule should be time on and time off for whichever days And toggle button for continuous,timed or off the option to just have heating on for an hour All of these options were available on my original boiler controller but not on this one ### 4/5 — Dependable *2024-11-17, version 2.1.4* The numbers on the app showing the temperature is not identical to the numbers on the monitor and off by 2 or 3 degrees. Why ### 2/5 — App review *2024-10-07, version 2.1.3* Got this app when we had this installed, the app doesn’t refresh with the refresh button very well , you have to try about 10-15 times ! App is very basic and not very modern ! The schedule doesn’t work either ### 1/5 — App initialisation failed ?? *2024-03-23, version 2.0.24(92)* This was brilliant when I first moved into my property. It worked fantastic wherever I was. I could change the temperature turn my heating off and on et cetera. Five months down the line I haven’t been able to set my heating whatsoever from the app. It constantly tells me my password is wrong. even when the password has been reset the fails to talk to the thermostat so no operation is initiated…. The worst smart thermostat heating system that I’ve used. ### 1/5 — Horrific *2024-03-14, version 2.0.24(92)* The switchee app is absolutely horrendous. Barely updates to show what temperature it is at and when attempting to change it never does?? What’s the point of the app?? ### 2/5 — Works well for a few months then malfunctions *2024-02-15, version 2.0.24(92)* Works really well for a few months after being installed, then it doesn’t allow you to switch the heating off from your phone or keeps logging you out. App needs an update ASAP! ### 1/5 — Awful!!! *2024-02-10, version 2.0.24(92)* Absolutely useless constantly telling me my heating is “off” when the wall unit says heating is on and on 30!!!! Physically can’t change the settings to make sure it stops coming on so hot, app says it’s set to come and be 21!! Wall unit won’t let me change it either! App itself won’t refresh and hasn’t done so since 15th jan!! Says heating is off and the wall unit says 30• ### 1/5 — Switchee hopeless app *2024-01-15, version 2.0.24(92)* Only works intermittently and is therefore useless , surely there is a better solution ### 1/5 — Don’t bother *2023-11-29, version 2.0.24(92)* App is always failing. Switchee tell you to reset your heating system to make the app work again! You shouldn’t have to be doing that every week. ## Most critical reviews (10 lowest-rated) ### 1/5 — Never updates *2025-05-26, version 2.1.5* Never updates my app still says the 18th of may for the date on the thermostat press the retest button ended the app just doesn’t update to the current time and date to get a correct information messaged support chat weeks ago and said it was passed onto there team still nothing absolutely useless worked great for the first few weeks of having it then all of a sudden just stops working and support don’t care by the looks of it ### 1/5 — Terrible! *2025-03-19, version 2.1.4* Worst app ever. Doesn’t work. However this passes quality and is released is beyond me! Leads to heating being on and so costs you in the long run. ### 1/5 — Not working *2025-03-17, version 2.1.4* 90% of the time it doesnt change the heating ### 1/5 — Not good *2024-12-19, version 2.1.4* Always breaks ### 1/5 — App doesn’t work *2024-11-06, version 2.1.4* Didn’t want to even award 1 star. Useless app and useless thermostat. Set temperature on wall stat and the heating stays on beyond set temperature. Can’t control heating via app at all and the room temperature is hours behind. I have to manually operate my heating system via the wall thermostat turning it up, down on and off by hand which is so unacceptable as I am disabled. ### 1/5 — Awful *2024-10-29, version 2.1.3* Needs a massive update it takes ages to load and not accurate! ### 1/5 — Useless *2024-09-05, version 2.1* App was working fine when thermostat was installed app updated and no longer works . Unpaired devices to pair again and thermostat can’t even find a pairing code . Wish I hadn’t bothered having it installed . ### 1/5 — 😲 *2024-05-17, version 2.0.24(92)* doesnt work but everyone making reviews are all lazy and stuck up and probably rich get a grip ### 1/5 — App *2024-05-12, version 2.0.24(92)* So the app doesn’t work and like the heating system didn’t really expect it too ### 1/5 — Let’s make an app *2024-05-05, version 2.0.24(92)* What a low-grade app to support an extremely overpriced box on the wall. Smacks of a CAPITA situation where a firm wheedles their way in to and then supplies over- expensive products that aren’t really up to scratch because they don’t suit the systems they are installed for. ## Most praised reviews (10 highest-rated) ### 5/5 — Brill *2025-04-24, version 2.1.5* Good time saver, easy to use, handy to put the heating on on the way home from work ### 5/5 — Fantastic customer support *2025-04-07, version 2.1.4* Answered call the operator was very knowledgeable & was extremely helpful, very happy customer ### 5/5 — So helpful *2024-11-13, version 2.1.4* Honestly love this app, linked it to my switchee board at home and it’s so helpful! If I’m at work can turn the heating on so it’s warm when I get home, wanna turn it off but cba to get out of bed? Use the app , so handy ### 5/5 — Meherun nisa *2024-10-16, version 2.1.3* Is very easy and quick we can used from anywhere ### 5/5 — 5 Stars *2024-10-13, version 2.1.3* Such a simple but excellent system. Love the fact I can switch my heating on before I get home via my phone. ### 5/5 — Switchee *2024-10-05, version 2.1.3* Very handy to have ### 5/5 — Happy for use this app *2024-09-14, version 2.1.3* Happy ### 5/5 — Works great *2024-04-02, version 2.0.24(92)* Didn’t work at first last year deleted the app only downloaded it again a few weeks ago works great now , update your phones and the app . ### 5/5 — Worked badly for 3 days then not at all *2023-01-30, version 1.3.5* Terrible app work really badly for 3 days. Slow to update. Refreshing doesn’t actually tell you the temperate or if the heating in actually on. You have to change the temperate for it to refresh which takes a few minutes to load and now just says “something went wrong” 99% of the time ### 4/5 — Heat n Hot Water *2025-03-26, version 2.1.4* I like this app a lot, as I can check at work if my partner has forgotten to turn the heating off-he often forgot to before he left home..so handy accessing by my hand phone- all good so far. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*