# SWOOP : Taxis — user reviews

> 23 indexed App Store user reviews of SWOOP by Swoop Taxis Ltd, rated 4.20/5 from 5 ratings.

- Source: https://appshunter.io/ios/app/swoop-taxis/id1635333226/reviews
- App overview in markdown: https://appshunter.io/ios/app/swoop-taxis/id1635333226.md
- Rating breakdown: 5★ 4 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 1

## Newest reviews (8 of 23)

### 5/5 — Beat taxi service

*2024-02-25, version 34.5.11*

Great value - really recommend x

### 5/5 — Great Ride

*2024-02-02, version 34.5.11*

My first time and it was absolutely amazing, the driver was warm & friendly

### 5/5 — Brilliant Service

*2024-01-25, version 34.5.11*

Friendly drivers, much better value than the competitor.

### 5/5 — Amazing Service

*2023-07-10, version 34.3.21*

Nice clean cars, polite drivers and the cost is extremely reasonable. Best in town :)

### 5/5 — Swoop

*2022-09-09, version 33.7.22*

Excellent service 🤩🤩🤩🤩

### 5/5 — Swoop taxis

*2022-09-01, version 33.7.22*

Really great and quick service! Will definitely be booking with them again :)

### 5/5 — Excellent App

*2022-09-01, version 33.7.22*

Great Taxi service, on time every time. Clean vehicles and drivers that know where they are going. When needing a taxi this is the company to use.

### 5/5 — Taxi app that does what it says!

*2022-09-01, version 33.7.22*

Just used SWOOP for the first time….very good with no problems!

## Most critical reviews (10 lowest-rated)

### 1/5 — Terrible for multiple drops

*2025-02-08, version 35.1.7*

No phone answering 
Walking is quicker

### 1/5 — Disgusting

*2024-09-15, version 34.6.17*

Disgusting behavior never again

### 1/5 — Unable to book

*2024-05-26, version 34.5.11*

Thought  I paid via app but asked to pay in taxi. Not good

### 1/5 — Try to scam…

*2024-02-11, version 34.5.11*

Trying to get more money becauss of the time and day…….

### 1/5 — Email password reminder never sends

*2022-09-09*

E-mails not working and I checked Spam…also, no confirmation text with code, to a USA phone number….never received. Come on!!

**Developer response:** We exchanged emails regarding how to sort the issue with your phone at the time 🚖

### 5/5 — Great

*2024-10-28, version 34.6.17*

Great service polite driver. Arrived on time

### 5/5 — Incredible!!!

*2024-08-03, version 34.6.17*

I’m gutted i forgot to ask my drivers name! He was so lovely and made me feel so safe which for a woman of my age is difficult in taxis. He got me home safely and provided some great conversation at the same time. The most comfortable ride ever and truly the most kind hearted taxi driver i’ve ever met. couldn’t of had a better journey!!!

### 5/5 — Gd as always

*2024-07-10, version 34.6.17*

Always on time. And cheapest around

### 5/5 — Taxi

*2024-05-18, version 34.5.11*

The drive was very friendly and arrived quickly. Very pleased with the service.

### 5/5 — Can’t fault them

*2024-05-03, version 34.5.11*

There quicker than expected,
Comfortable drive, and charged what was expected

## Most praised reviews (5 highest-rated)

### 5/5 — Fantastic taxi firm

*2024-05-03, version 34.5.11*

I was let down by cross street I’ve never used swoop before , but so glad I did as they assigned a driver and within ten mins the driver arrived , and got us on time for my daughter to get to school thank you so much will be using swoop from now on

### 5/5 — Driver

*2024-04-23, version 34.5.11*

Was very friendly, drove with care please t to have as a driver

### 5/5 — Brilliant services

*2024-04-12, version 34.5.11*

The lady driver that collected me was polite and got me to my destination quickly and safe! 

Much appreciated 😊

### 5/5 — Love these guys

*2024-03-14, version 34.5.11*

Always use these brilliant bunch of ppl

### 5/5 — Great service

*2024-03-09, version 34.5.11*

Awesome friendly driver prompt on the pick up gets you where your going as fast as legally possible and never over charged for a ride 10/10 driver and service from swoop in general

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-13.*