# Swoop Towing

> Towing dispatch and driver management app for efficient job execution. (iPhone/iPad app by SwoopMe, Inc.)

- Source: https://appshunter.io/ios/app/swoop-towing/id1144643852 (this page in markdown: same URL + `.md`)
- Developer: [SwoopMe, Inc](https://appshunter.io/developer/1144643851)
- Category: Business
- Price: Free
- Rating: 3.10/5 from 149 App Store ratings · 67 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.5 · 80 MB
- Languages: American English
- Released: 2017-03-13
- Data updated: 2026-08-18
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/swoop-towing/id1144643852/reviews.md

## What is Swoop Towing?

Get more jobs with the Swoop Towing App! Receive, dispatch, and run jobs more efficiently than ever before. Get all the info you need exactly when you need it and provide an amazing customer experience.

For Dispatchers:
* Accept jobs from Swoop, Agero, and more
* Get notifications for new jobs
* View truck locations on a map
* Assign jobs to drivers
* Track and update job statuses
* Create cash calls and account jobs
* View and Edit Invoices
* Access help/quick contacts

For Drivers:
* Receive new jobs with all the key information
* Get notifications for new jobs, and when job details change
* Navigate to your pickup and drop off locations
* Add photos and signatures
* Access help/quick contacts

And much more!

## Key features

- Receive and dispatch towing jobs
- Real-time truck location tracking
- Job status updates
- Invoice creation and editing
- Navigation to pickup/drop-off
- Photo and signature capture

## Recent user reviews (10 of 67)

All indexed reviews: https://appshunter.io/ios/app/swoop-towing/id1144643852/reviews.md

### 3/5 — Used to be good

*2026-05-16*

Fix the picture portion of the app. Nobody wants to be fighting the app when you’re on the side of the highway. When you click to take pictures, it zooms in and also flips the camera at a 45Degree angle and it is nothing but a pain. 

Also fix it where it stops Automatically putting you on scene, towing, tow destination. Because the pickup location isn’t always right, the destination isn’t always right, we do change it in app to get paid correctly later on. But when your on the side of the highway, your not going to call it in to get it changed, your going to get the job or jobs finished and take care of the customers.

### 1/5 — Impossible to sustain a business on these rates

*2026-04-21*

I am extremely disappointed with the current state of the Swoop platform. I have absolutely no calls, and I’m lucky if I see 1–2 jobs in an entire week.
Even worse are the rates being accepted in this area. There are service providers taking jobs for as low as $18. Given the record-high gas prices, skyrocketing insurance premiums, and constant vehicle maintenance costs, it is mathematically impossible to turn a profit even at $23–$30 per call.

It makes me wonder who exactly is performing this labor for $18. It seems highly likely that these are providers operating without proper insurance or, worse, exploiting undocumented workers hired by businesses to get high call valume with cheap labor. This isn't just bad business; it feels criminal. I truly believe FBI and ICE need to get involved here to investigate these predatory and potentially illegal labor practices. Unless Swoop starts prioritizing legitimate providers and fair wages, this platform is a race to the bottom.

### 2/5 — Going down hill

*2026-03-17*

I used to like this app, but the more updates they come out with, the worse it gets. My coworkers and I all agree that it is frustrating when you go to take pictures and the app switches from 9:16 ratio to 16:9 ratio (sideways) and you have to rotate your phone side to side to get it to flip the right way. Not to mention, it zooms in when it switches, so you can not take a picture of a full car without standing 30ft back. I think SWOOP forgot we use this app on side the of busy highways/interstates and we do not have time to fight an app!

ALSO, it is so frustrating when the pickup location is wrong. So you put onsite at a different address then swoop has. (Don’t have time to call and wait for you’ll go switch the pickup location).. then it automatically switches you to Towing, when you’re not even towing. Like, hey.. I’m still trying to winch this car out of the ditch, I’m not towing yet….

### 1/5 — incompetent

*2026-03-04, version 3.140.9*

unacceptable update, trash devs

### 1/5 — Unsafe !!

*2026-02-27*

They rolled out a new update when it comes to taking picture , I would honestly say definitely going to be An issue  with all motor clubs making it unsafe with pictures not properly being able to to line up with the markings that was added to take pictures. A lot of to operator being in the middle of the highway trying to take pictures, and it not fitting inside of the designated box that is needed is kind of unsafe because it is not allowing 
For the Camera to have significant amount of room, north state, and it’s place. The previous update would allow us to take the pictures, but without having to line it up with the picture that is given in this new update definitely something that’s really be looked at. Or just take that feature off.

### 3/5 — Hit and miss

*2025-12-16*

Sometimes it’s good and then they’ll come out with an update and it’s no good. Right now I’m having issues with it automatically putting me on scene or towing and sometimes even completing the job out when it’s not really completed. It goes off your GPS and a lot of times, the pick up location isn’t 100% accurate, so it senses that your not in the exact location and automatically puts me into towing when I’m not.

Another issue I would like to see fixed is the completed jobs. When you review your completed jobs, they are not in order. You may complete a job and have to scroll through 15 other jobs to find the job you just completed. When it should be at the top of the list.

Overall, it’s a good app. Just needs some things changed to be a great app.

### 2/5 — Can not edit

*2025-10-26, version 3.129.3*

After the last update, i am not able to edit jobs. Cannot change drivers or edit ETA’s from my phone. 
Iphone 14plus

### 2/5 — Fix app

*2025-10-24, version 3.129.3*

Yall need to fix the app it won’t let me update eta or change driver and it’s going to hurt us when we are busy

### 1/5 — Bad app

*2025-10-21, version 3.129.3*

Don’t trust this app it will not consistently work long load times trash app

### 3/5 — iOS loading issues

*2025-10-20, version 3.129.3*

I’ve been a customer for nearly 4 years of swoop Towing app I’ve not hardly had any issues with it at all until the past week it refuses to load. On my iOS.

## Frequently asked questions about Swoop Towing

### What does the Swoop Towing App do?

This app is designed to help towing companies manage their operations more efficiently. It allows dispatchers to receive, assign, and track jobs, while drivers can receive job details, navigate, and update statuses in real-time.

### What are the key features for dispatchers?

Dispatchers can accept jobs from various sources, view truck locations on a map, assign jobs to drivers, track job statuses, create cash and account jobs, and edit invoices. They also receive notifications for new jobs.

### What features are available for drivers?

Drivers receive new jobs with all necessary information and notifications for changes. They can navigate to pickup and drop-off locations, add photos and signatures for proof of service, and access quick contacts.

### Is this app free to use?

Based on the provided information, the app is available for free. There are no mentions of subscription fees, in-app purchases, or advertisements.

### Who is the target audience for this app?

The app is intended for businesses in the towing and roadside assistance industry, including dispatchers who manage operations and drivers who execute jobs. It aims to improve efficiency and customer experience for these professionals.

## Version history (last 5 releases)

### 3.152.9 — 2026-08-17

General bug fixes and improvements.

### 3.151.11 — 2026-08-03

General bug fixes and improvements.

### 3.150.8 — 2026-07-20

General bug fixes and improvements.

### 3.148.10 — 2026-06-22

General bug fixes and improvements.

### 3.147.10 — 2026-06-08

General bug fixes and improvements.

## Apps similar to Swoop Towing

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| --- | --- | --- | --- |
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| [Copart Transportation](https://appshunter.io/ios/app/copart-transportation/id1410332198) | 4.8 (28,225) | Free | Business |
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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-18.*