# swyp UAE — user reviews > 81 indexed App Store user reviews of swyp UAE by Emirates Telecommunications Corporation, rated 4.50/5 from 485 ratings. - Source: https://appshunter.io/ios/app/swyp-uae/id1181404765/reviews - App overview in markdown: https://appshunter.io/ios/app/swyp-uae/id1181404765.md - Rating breakdown: 5★ 385 · 4★ 29 · 3★ 18 · 2★ 15 · 1★ 38 ## Newest reviews (13 of 81) ### 4/5 — Issue regarding usage report *2025-11-27, version 10* Hey can you guy please fix the issue where we’re not able to see the usage report like the validity of of plans as soon as we click on it, shows error. Thank you overall it’s a really good app. ### 3/5 — UAE pass *2025-10-20* Please enable UAE pass login feature ### 2/5 — Manual Payment *2025-05-22, version 9.5* I still don’t get why there’s no apple pay and payment should be manual till now ### 2/5 — Can’t recharge sim on the app via card *2024-11-19* The “pay” button always glitches out whenever trying to recharge the sim on the app. Always have to go in store to recharge it ### 3/5 — Payment convenience *2024-10-23* Please add applepay option for recharging. ### 4/5 — . *2024-09-03, version 9.1* Very good benefits from offer but there is no apple pay to recharge ### 3/5 — I can’t open the app *2024-06-05, version 9.0* I’m currently trying to open the app but it says that I need to update the app even though I have already updated it. I deleted the app then downloaded it again and again but it didn’t work. My friend is also having the same issue as mine. ### 1/5 — Update Required Error *2024-06-04, version 9.0* I keep getting the notification when I open Swyp open that you need to update the app even though I have updated to the latest version ### 3/5 — Apple Pay ! *2024-05-25, version 8.7* Payment is easy but we miss Apple Pay ### 1/5 — Bad Service 👎👎👎👎 *2023-05-03, version 7.4* I started an international plan to call my home country,i just called for two minutes then the service end , the plan was 100 international call , i thought i used the call inside the country so i wanted to make sure , i start another plan of 50 minutes international call which i read the terms didn’t say any excluded country, i surprised after two minutes call to Morocco specifically the call end and says no balance, i tried to talk to support late no answer for more then 5 min once the guy answered he just tell me that the country I’m calling not included … what a service, i really thinking to change to another provider Ps: this not the first time happening to me for international calls ### 3/5 — Apple Pay *2023-03-21, version 7.3* Apple pay and card which is used should be saved ### 1/5 — Worst service ever *2022-01-26, version 6.7* This is the worst service I have ever had in my life, constant frustration from customer service who you can only talk to over chat and can’t call. Data connection is terrible, the app is always crashing and quality of service is absolutely shocking. I’d rather die than use this service again, die. Switching to a better network. Shocked they are still in service with such incompetence ### 1/5 — Worst Cheating Sim card *2021-11-07* Don’t buy swype until unless you are going to use only social network. They have auto renewal which is cheating like hell. For 100Aed they give only 1gb data and 3.5gb social data. This very very costlier compared to normal sim. Its no where benefits for for the users but for the management. They suck your hard earned money in the name of subscriptions which is worth less. Don’t waste money on this. ## Most critical reviews (10 lowest-rated) ### 1/5 — Don’t like *2025-10-28* Bad app i used ever ### 1/5 — Frustrating service *2025-10-28, version 9.9* You have the most user unfriendly app ever to exist !!! Why cant you keep a simple unsubscribe button and there is no way to reach you other than physically go to the store?????? So frustrating!!!!! ### 1/5 — Can’t recharge below 25 Dhs *2025-09-12* Worst app. Can’t recharge below 25 dhirhams. Not userfriendly. ### 1/5 — No customers care support option, neither call or live chat *2025-08-27, version 9.9* Poor ### 1/5 — Most useless app ever *2025-07-26, version 9.8* Very useless, there is no option to buy packages such as daily packages on the app when you can call 101 to buy them. ### 1/5 — Buggy app *2025-06-09, version 9.7* One of the worst app I have ever used made a payment and it's not reflecting and other day amount deducted for autopay and there is not recharge and no record as well in there system now who will refund my amount ? ### 1/5 — Worst service *2025-05-18, version 9.5* Unfortunately i had agreed to change from e& to swyp. worst decision ever made. No customer care supports, no benefits as well. Tried to connect their chat service, always its been busy and waited desperately for long time ### 1/5 — Report *2024-08-05, version 9.0* Unfortunately this application is scam and I payed for an offer they didn’t give me any offer and took the money, be careful guys ### 1/5 — Update bug *2024-06-05, version 9.0* Please fix the update button inside the app. When it redirects me to the store it is already updated and now I’m stuck in a loop I can’t access the swyp app anymore please fix this asap I need to finish my transactions!!!!!! ### 1/5 — App not working *2024-06-04, version 9.0* Not working ## Most praised reviews (10 highest-rated) ### 5/5 — Appreciation to the staff *2025-04-07, version 9.4* Thank you to the local Staff ma’am aisha from dibba fujairah who assist me to get my etisalat swyp sim card ### 5/5 — Satisfy *2024-12-25, version 9.1* Helpful fast customer service ### 5/5 — It’s quick and very functional no bugs soo far 👍 *2024-09-27, version 9.1* It’s quick and very functional no bugs soo far 👍 ### 5/5 — Best app *2024-02-13, version 8.4* Super Customer Service I would love to tanks to Sara for helping ### 5/5 — Mougahed *2024-02-06, version 8.4* Good Start ### 5/5 — Fair price and great student deals *2022-07-21, version 7.1* Enjoy the flexibility on the prepaid services and the free ISIC student card is super cool. Saved on my Emirates ticket and cinema. ### 5/5 — LOVE the new SWYP *2022-06-22, version 7.0* The new SWYP is amazing, easy to use and great offers in the “youth hub”. Would love to see more brands collaborating with SWYP. ### 5/5 — Swyp *2021-01-29, version 6.4* I am using Swyp good but application not good working especially iPhone cannot open setting ### 5/5 — App *2020-10-24, version 6.1* The app have been stuck for the past couple of days and i cant use any of its services ### 5/5 — Review *2020-03-17, version 5.2.1* I am very much in happy with using the swyp SIM card but got no call charge offer --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-21.*