# swype: Flexible mobile plans — user reviews > 69 indexed App Store user reviews of swype by Sunrise UPC GmbH, rated 3.80/5 from 46 ratings. - Source: https://appshunter.io/ios/app/swype-flexible-mobile-plans/id1479174713/reviews - App overview in markdown: https://appshunter.io/ios/app/swype-flexible-mobile-plans/id1479174713.md - Rating breakdown: 5★ 29 · 4★ 2 · 3★ 3 · 2★ 1 · 1★ 11 ## What do users think of swype? Overall sentiment: negative **Pros** - 🚀 Easy and fast setup - 👍 Intuitive and user-friendly - ✅ Works well in Switzerland - 🌐 Good international roaming - 💰 Fair price for unlimited data - ⚡ Fast eSIM activation - 👍 Convenient for short stays - 💯 Great connectivity - ✨ Smooth SIM card transition **Cons** - 💸 Charged after cancellation - 🚫 Unable to cancel within first month - ❌ UK address not accepted - 😠 Hidden fees and false advertising - 📉 Slow internet speed - ⚠️ Roaming issues - 🆘 Useless customer service - 🚫 Special numbers not working - 😩 Slow assistance response - ❌ Login issues - ❌ Payment failures - 🚫 Number porting errors - 📉 Reduced speed after reaching limit - ❌ eSIM not working on new phone - 💸 Lost money on eSIM - 🚫 Cannot reach human support - 🔒 Data sold to scam companies - ❌ Internet not truly unlimited - 🚫 No proper signal - ❌ SIM card takes days to arrive - ❌ Cannot connect to network - ❌ International roaming deactivated but reactivates - 📉 Very slow and weak network - ❌ Cannot add payment method - ❌ App crashes during setup - ❌ No refund for deleted service - ❌ Cannot make calls in emergency - ❌ Voicemail not working - ❌ Login screen blocked - ❌ Internet stopped working - ❌ Poor service and cancellation process **Commonly reported bugs** - Charged even after cancellation - eSIM doesn't work on new phone - Payments with Datatrans keep failing - Roaming stopped working - App login failed - Internet lentissimo - Internet not unlimited - No proper signal - SIM card takes days to arrive - Cannot connect to network - International roaming deactivated but reactivates - Reduced speed after reaching limit - Cannot add payment method - App crashes during setup - Login screen blocked on black page - Internet stopped working after three months - Number porting errors - Download very slow - Cannot make calls in emergency - Voicemail not working - Login issues - Cannot reach human support **Most requested features** - Add Apple Watch support - Allow sign-up for customers without residence address - Improve chat feature for customer service ## Newest reviews (11 of 69) ### 3/5 — Automatique *2024-10-08* Je vien a peine de commander donc jsp si c’est bien ou pas ### 5/5 — Bellissimo *2024-09-11* Super comodo ### 5/5 — New phone number *2024-09-10* easy and well done ### 5/5 — Muito bom *2024-08-22* Gostei muito ### 5/5 — Bien *2024-08-22* Bien ### 5/5 — Esim super rapida *2024-08-20* Appena comprata una eSim per il mio iPhone durante la permanenza in svizzaera, veloce e rapido il servizio ### 5/5 — Great! *2024-08-14, version 6.4.3* I used this during my exchange in Switzerland for 6 months. I thought it was amazing and very easy to use. I had a sim card shipped to my residence and it was quite fast. Connectivity was great, even outside of Switzerland. ### 5/5 — Supi *2024-07-30* Nice ### 2/5 — Esim *2024-07-27* T ### 5/5 — Easy *2024-05-13* I didn’t have any problems installing this ap. ### 5/5 — Great app *2024-01-08* The app is great. I had to switch from eSim to a regular SIM card and the process was smooth and user-friendly 👌 ## Most critical reviews (10 lowest-rated) ### 1/5 — You have no choice to pay for 2 months… *2026-01-11, version 7.1.1* I thought the price was fair for my 2 weeks stay in Switzerland. You paid 17USD per month for unlimited data. But I just discovered that you cannot cancel your subscription before the second month begin. So 35USD for 2 weeks, thanks swype!! Avoid this app! ### 1/5 — Worse app *2025-06-11, version 6.8.1* Charge even after i cancel & blocked my number. ### 1/5 — Unable to sign up *2025-04-25, version 6.8.1* Will not accept UK address ### 1/5 — Avoid at all cost - hidden fees and false advertising *2024-12-23, version 6.8.0* Scammy company, avoid ### 1/5 — TERRIBLE SCAM *2024-11-27* Be warned! This app is terrible. It keeps charging you even when you’re no longer using it! Have tried their support which is only through email and once you’ve provided your credit card info, they keep charging you even though you’re no longer using the number. Can’t reach a human. Have been trying for two months! ### 1/5 — eSIM doesn’t work on new phone *2024-11-14* I try to reinstall the eSIM on the new phone after I’ve paid the internet plan and it doesn’t work , no support team if you need it after day time . Lost the money on that eSIM. ### 1/5 — This a spam, be aware *2024-09-12* They keep charging me money monthly with no way to stop it ### 1/5 — SCAM *2024-05-29* Venden tu informacion a empresas que se dedican a estafar. No os la descargeis!!!!!!‼️ ### 1/5 — Payments don’t work *2023-12-19* App is overall badly coded. Session is not stored and payments with datatrans keep failing with VISA and Mastercard. Cheap development => Cheap app. ### 1/5 — Pessimo *2023-07-26* Ho cancellato mio numero ancora preleva il soldi su mio conto …. ## Most praised reviews (10 highest-rated) ### 5/5 — Swype set up *2025-09-14, version 6.9.5* Great ### 5/5 — Easy and efficient *2025-02-02* It’s very intuitive and fast. I requested a SIM card in a local shop in Zurich and it took almost half an hour to get it. This way you save time and money. ### 5/5 — Avis *2025-01-28* Pratique ### 5/5 — Super *2025-01-05* Super lors de mon arrivée en Suisse, j’ai utilisé ça et ça a tout de suite fonctionné ### 5/5 — Swiiss sim *2024-12-02, version 6.6.0* swiss sim ### 5/5 — Bella *2024-11-30* Ottima app ### 5/5 — Yes *2024-11-21* Yes ### 5/5 — Faaa, re loco *2024-10-25* La mejor tarjetita de la subidas ### 5/5 — Meglio *2024-10-17* Molto bene ### 5/5 — Super *2024-09-12* Alles super --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*