# Sydney Health — Anthem/Wellpoint > Health insurance management, care finding, and digital ID for members. (iPhone/iPad app by Elevance Health, Inc.) - Source: https://appshunter.io/ios/app/sydney-health/id1463423283 (this page in markdown: same URL + `.md`) - Developer: [Elevance Health, Inc](https://appshunter.io/developer/589441256) - Category: Medical, Health & Fitness - Price: Free - Rating: 4.80/5 from 554,223 App Store ratings · 944 written reviews indexed - Age rating: 4+ - Requires: iOS 15.8.4 · 129 MB - Languages: American English, European Spanish - Released: 2019-08-30 - Data updated: 2026-08-30 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/sydney-health/id1463423283/reviews.md ## What is Sydney Health? Use the Sydney™ Health app to find care, share your digital ID card, and check your claims. You can understand your benefits, improve your health, and save money. Easily manage your benefits at your fingertips whenever you need them with your personalized health and wellness information all in one place. Through integration with HealthKit, you have the option to enable sharing information from your fitness devices with this app. This may include tracking your steps, calories, sleep data, and weight management. - Digital ID card – Your digital ID works like a paper ID, enabling you to always have access to your current ID and easily share it with your care team in person or by email. - Chat – Use our 24/7 chat to find what you are looking for, or find more in-depth answers by chatting with a Member Services representative. - Plan details – Understand your share of the costs, including your deductible and copay. Find out what’s covered and check your claims. - Find care – Search for care when and where you need it. Locate doctors, labs, hospitals, and other healthcare professionals in your plan’s network. See your estimated costs before you receive care. - View claims – Easily track your claims including the status and your costs. - Virtual care – Routine care, prescription refills, and urgent care right from your app, whenever it works for you. - Refill your prescriptions – You can set up automatic refills and reminders for your medications. Download Sydney Health to your device today. Sydney Health is offered through an arrangement with Carelon Digital Platforms, a separate company offering mobile application services on behalf of your health plan. ©2020-2023. The Virtual Primary Care experience is offered through an arrangement with Hydrogen Health. Sydney Health options are based on each member’s plan, so some features may not be available to all members. ## Key features - Digital ID card access - 24/7 chat support - Plan details and claims tracking - Find in-network care providers - Virtual care and prescription refills - HealthKit integration for fitness data ## Chart rankings - #12 in Top Free · Medical (US App Store) ## What do users think of Sydney Health? Overall sentiment: negative **Pros** - 🚀 Extremely quick info at your fingertips - 👍 Super easy to use - 💡 Nutrition tracker with automatic food logging **Cons** - 🐛 Confusing notifications, data, and customer service - 🐛 Clunky and difficult to navigate - 🐛 Broken features and bugs - 🐛 Unreliable telehealth and video appointments - 🐛 Lack of basic functionality - 🐛 Security issues with login and account management **Commonly reported bugs** - Notification bubble that won't go away - Inability to log in or access account - Syncing issues with health data - Inconsistent and unreliable app performance **Most requested features** - Ability to manually input steps and sleep data - Better integration with Apple Health - More detailed information on coverage and benefits - Improved pharmacy and prescription management ## Recent user reviews (10 of 944) All indexed reviews: https://appshunter.io/ios/app/sydney-health/id1463423283/reviews.md ### 1/5 — Alternative medication *2026-08-23, version 10.6.0* The agent did not understand my issue or medication and eventually sent instruction to file an appeal. The immediately close and the instruction were gone. A complete waste of time to get an answer to a simple question. ### 3/5 — Can’t find benefit info *2026-08-23, version 10.6.0* Every time I try to see what is covered the app locks up. ### 1/5 — I can barely use the app *2026-08-22, version 10.6.0* I’m trying to use the app to find an urgent care in my network but it either never loads or just sits there. It’s frustrating because I don’t use the app that often and this is why. ### 2/5 — Couldn’t be much worse *2026-08-21, version 10.6.0* It’s often difficult to get refills placed. When I tried to complain, I got a reply meant for someone else. If emails are activated they send entirely too many. ### 5/5 — Like Sydney *2026-08-21, version 10.6.0* Sydney is very user friendly and gets you where you need to be ### 5/5 — LOVE !! *2026-08-20, version 10.6.0* As a teen who loves to be up to date with everything and loves to know all their resources, this app has everything in one place, saving me from confusion! ### 1/5 — Just scrolls away *2026-08-20, version 10.6.0* I don’t know why this app exists. Anytime I try to find information. It just sits there and scrolls it never gets to what I need to at. It’s a waste of time. ### 5/5 — No comment *2026-08-20, version 10.6.0* Easy to access ### 2/5 — Can’t get all the rewards *2026-08-20, version 10.6.0* It’s annoying. ### 5/5 — Big help *2026-08-20, version 10.6.0* Jose E was big help ## Frequently asked questions about Sydney Health ### What can I do with the Sydney Health app? The Sydney Health app allows you to find care providers, access your digital ID card, check your claims, understand your plan benefits, and refill prescriptions. It also offers virtual care options and can integrate with your fitness devices to track health data. ### How do I use my digital ID card? Your digital ID card functions like a physical ID card, providing easy access to your current insurance information. You can share it with your care team in person or via email directly from the app. ### Can I find doctors and hospitals through the app? Yes, the app features a 'Find care' section where you can search for doctors, labs, hospitals, and other healthcare professionals within your plan's network. You can also see estimated costs before receiving care. ### Is the Sydney Health app free to use? Yes, the Sydney Health app is free to download and use for eligible members. The app is offered through an arrangement with Carelon Digital Platforms on behalf of your health plan. ### What kind of virtual care is available? The app provides access to virtual care for routine needs, prescription refills, and urgent care. This allows you to receive care conveniently from your device whenever it suits your schedule. ## Version history (last 5 releases) ### 10.6.0 — 2026-08-17 This release includes general improvements and bug fixes to provide you with a better experience. Don’t forget to rate us! Your feedback helps us make it better. Please email questions about the Sydney app to Sydney@anthem.com ### 10.5.1 — 2026-08-03 Along with our general bug fixes and improvements, we have updated several features within the application to help with ease of use. Don’t forget to rate us! Your feedback helps us make it better. If you have questions about the app, please email Sydney@anthem.com ### 10.5.0 — 2026-07-21 Along with our general bug fixes and improvements, we have updated several features within the application to help with ease of use. Don’t forget to rate us! Your feedback helps us make it better. If you have questions about the app, please email Sydney@anthem.com ### 10.4.1 — 2026-06-26 This release includes general improvements and bug fixes to provide you with a better experience. Don’t forget to rate us! Your feedback helps us make it better. Please email questions about the Sydney app to Sydney@anthem.com ### 10.4.0 — 2026-06-21 This release includes general improvements and bug fixes to provide you with a better experience. Don’t forget to rate us! Your feedback helps us make it better. Please email questions about the Sydney app to Sydney@anthem.com ## Apps similar to Sydney Health | App | Rating | Price | Category | | --- | --- | --- | --- | | [MyChart](https://appshunter.io/ios/app/mychart/id382952264) | 4.6 (701,798) | Free | Medical | | [Delta Dental Mobile App](https://appshunter.io/ios/app/delta-dental-mobile-app/id1585628503) | 1.5 (1,789) | Free | Medical | | [Engage Wellbeing](https://appshunter.io/ios/app/engage-wellbeing/id1250194316) | 4.8 (26,983) | Free | Medical | | [LiveHealth Online Mobile](https://appshunter.io/ios/app/livehealth-online-mobile/id597917484) | 4.9 (82,432) | Free | Medical | | [Guardian®](https://appshunter.io/ios/app/guardian/id532827049) | 4.6 (42,990) | Free | Medical | ## More apps by Elevance Health, Inc - [Anthem Medicaid](https://appshunter.io/ios/app/anthem-medicaid/id1220991007) - [Healthy Blue](https://appshunter.io/ios/app/healthy-blue/id1330702615) - [Empire HealthPlus](https://appshunter.io/ios/app/empire-healthplus/id1414438040) - [Simply Healthcare](https://appshunter.io/ios/app/simply-healthcare/id1440476896) - [Clear Health Alliance](https://appshunter.io/ios/app/clear-health-alliance/id1440620880) - [Elevance Health Travel](https://appshunter.io/ios/app/elevance-health-travel/id1453891196) All apps by Elevance Health, Inc: https://appshunter.io/developer/589441256 ## Related topics [sydney](https://appshunter.io/ios/topics/sydney) · [sydney health](https://appshunter.io/ios/topics/sydney-health) · [anthem blue cross](https://appshunter.io/ios/topics/anthem-blue-cross) · [anthem](https://appshunter.io/ios/topics/anthem) · [sydney health anthem](https://appshunter.io/ios/topics/sydney-health-anthem) · [anthem sydney health app](https://appshunter.io/ios/topics/anthem-sydney-health-app) · [sydney anthem](https://appshunter.io/ios/topics/sydney-anthem) · [anthem blue cross blue shield](https://appshunter.io/ios/topics/anthem-blue-cross-blue-shield) · [anthem blue cross california](https://appshunter.io/ios/topics/anthem-blue-cross-california) · [healthy blue](https://appshunter.io/ios/topics/healthy-blue) · [anthem blue cross blue shield georgia](https://appshunter.io/ios/topics/anthem-blue-cross-blue-shield-georgia) · [anthem blue cross blue shield ohio](https://appshunter.io/ios/topics/anthem-blue-cross-blue-shield-ohio) · [anthem healthkeepers plus](https://appshunter.io/ios/topics/anthem-healthkeepers-plus) · [anthem healthkeepers](https://appshunter.io/ios/topics/anthem-healthkeepers) · [anthem bcbs](https://appshunter.io/ios/topics/anthem-bcbs) · [anthem health](https://appshunter.io/ios/topics/anthem-health) · [anthem blue cross blue shield indiana](https://appshunter.io/ios/topics/anthem-blue-cross-blue-shield-indiana) · [anthem blue cross georgia](https://appshunter.io/ios/topics/anthem-blue-cross-georgia) · [cydney](https://appshunter.io/ios/topics/cydney) · [cydney health](https://appshunter.io/ios/topics/cydney-health) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*