# Sygic: GPS Navigation, 3D Maps — user reviews

> 2,602 indexed App Store user reviews of Sygic by Sygic a. s., rated 4.55/5 from 56,840 ratings.

- Source: https://appshunter.io/ios/app/sygic-gps-navigation-3d-maps/id585193266/reviews
- App overview in markdown: https://appshunter.io/ios/app/sygic-gps-navigation-3d-maps/id585193266.md
- Rating breakdown: 5★ 44,724 · 4★ 5,523 · 3★ 2,531 · 2★ 1,211 · 1★ 2,844

## Is Sygic safe?

Sygic: GPS Navigation, 3D Maps appears safe based on user ratings. The AppsHunter Safety Score for Sygic is 91 out of 100. This assessment is based on 56,840 user ratings, with an App Store average of 4.5 out of 5. Of 56,833 App Store ratings, 88.4% point to a safe experience, 4.5% suggest some concerns, and 7.1% point to a risky experience.

## Is Sygic legit?

Sygic: GPS Navigation, 3D Maps appears to be a legitimate app. The AppsHunter Legitimacy Score for Sygic is 100 out of 100 points across 7 verification signals from App Store and developer data.

## What do users think of Sygic?

Reviews of Sygic are mixed: the Navigation app is rated 4.5/5 from 57K App Store ratings. What users like most: offline maps and navigation, good interface and features. Top complaints: crashes and stability issues, outdated or inaccurate maps. Summarized from real user reviews.

**Pros**

- 🚀 Offline maps and navigation
- 👍 Good interface and features
- 🚗 Works well for driving
- 🌍 Global coverage
- 🔋 Doesn't require data connection

**Cons**

- 🐛 Crashes and stability issues
- 🗺️ Outdated or inaccurate maps
- 💰 Expensive with many paid add-ons
- 🤖 Poor voice guidance and instructions
- 🔍 Unreliable search and POI functionality

**Commonly reported bugs**

- Frequent crashes and freezes
- Incorrect lane guidance and turn instructions
- Issues with GPS signal detection and positioning
- Compatibility problems with newer devices and iOS versions

**Most requested features**

- Improved route recalculation and traffic avoidance
- More customization options for alerts and notifications
- Better integration with CarPlay and other platforms
- Regular and transparent map updates

## Newest reviews (15 of 2,602)

### 2/5 — Voice off

*2026-10-17, version 26.6.0*

I don’t like any more always soft ware annoying pushing for premium upgrades even l spend bit of money on it now don’t let me navigate with voice only if upgrading.

### 4/5 — Bug still there

*2026-10-16, version 26.6.0*

Lane guidance and junction view it’s showing under + and - ( zoom in and out) should showing on top

### 3/5 — Just use google for free

*2026-10-15, version 26.6.0*

Directions are very good but no time savings vs Google plus The best features cost $$ vs Google offers for free

### 2/5 — Still does remember the voice you set

*2026-10-15, version 26.6.0*

This release fails to fix a bug where if you set the voice to Serena Premium. The app will randomly change it to another voice

### 4/5 — Sygic - still spamming to try and upsell

*2026-10-12, version 26.5.4*

Ive had sygic premium for several years.  Ive updated every time and it has become more stable. What hasnt changed is that every time it starts instead of going to navigation it insists on displaying the upsell screen to premium plus.  Which you have to dismiss before you can actually use the app.  Annoying to the point where i other apps. Neither TomTom or Magic Earth (both paid) insist on this annoying spam upsell.

### 2/5 — Traffic Not Working US - East Coast

*2026-09-30, version 26.5.3*

Traffic is not working. I thought it was because I had a lifetime premium license. And that I needed to upgrade to premium plus. So I did that still no change so I wasted money. It’s not loading me the traffic. I’ll be in the traffic and it is still so green to my destination. Or either I’ll drive right into the traffic and then it’ll be delayed and tell me that my route has traffic. I don’t understand what’s going on. This app used to be perfect.

### 3/5 — Powerful but switching back to Apple maps

*2026-09-28, version 26.5.3*

After trying it out twice, on familiar routes, these are my findings:

Sygic told me it couldn’t find a route. After I went a little way and tried again, it worked. 

Dropped me once while I was en route. Perhaps user error. 

I was going to be on Road A for 12 miles or so. Instead of telling me after 12 miles to turn left on Road B  road, it told me, with every single light I went through, which  lane to be in and to keep going straight,  often telling me to keep going straight two or three times per intersection. Over and over again. I made an adjustment in settings, turned off lane guidance, and I noticed no difference. I would prefer a simple setting and just to be told to stay on the road for X miles and turn left on Road B. 

The Sygic Voice is a mechanical voice, not a natural voice. 

When I chose to go a different way from the provided route, it took a very long time for the app to re-calculate,  kept trying to get me to make U-turns instead of allowing me to go on my chosen route. 

I needed to turn left onto Road B from Road A. It is not a hard left, but I was still turning onto a different street. Map app told me to continue straight onto Road 
B (not instructing me to make the needed turn). If I had not been familiar with the intersection,  I would have taken the wrong road.

### 1/5 — Glad I unsubscribed

*2026-09-22, version 26.5.3*

The interface is terrible even in the paid version. The real CarPlay interface is very poorly built. Looks nothing like photos in App Store. Tried for a month of paid. Disappointing as I remember the interface being quite nice years ago.

### 1/5 — Bait and Switch/ Scammers

*2026-09-21, version 26.5.3*

Every update they bait and switch you. I’ve paid for Premium features that have now mysteriously became “Premium+” features. I’m an original grandfathered user. I’m beyond disappointed. I’ve lost all trust in this company and will immediately stop my personal and business support. I understand continuous market presence but this is fraud/ Scam

### 1/5 — Not worth

*2026-09-20, version 26.5.2*

I spent $25 and can’t even setup my home address properly, doesn’t recognize my address instead picks up neighbours address. Other services are glitchy, maps not up to date. Wasted my money.

### 3/5 — Decent not great

*2026-09-20, version 26.5.2*

This GPS has a hard time figuring out your precise location when you are stopped at a light near a turn. It goes crazy back and forth thinking you’ve already turned when you are still at the same spot and have not moved.

### 3/5 — Can’t find my company

*2026-09-19, version 26.5.2*

I can’t not find my company address, but Apple map and google map they can find it , zip code  Ca 90620

### 1/5 — 3D maps stopped working

*2026-09-19, version 26.5.2*

I have the premium+ but the 3D maps not available in CarPlay any more I canceled auto renewals due next week. Tried everything shows only 2d maps not what I paid for there should be a refund.

### 1/5 — Trash Sales Tactic

*2026-09-18, version 26.5.2*

Paid for the premium plus sub but get upsell popovers when opening the app for products I don’t want or need when opening the app. Slimy way to do business.

### 2/5 — Ruim

*2026-09-17*

Simplesmente tá muito ruim, não aparece mais os radares, trevos e rotatórias com conversão para sentido proibido, tá uma M.

**Developer response:** Olá, pedimos desculpas pelo ocorrido. Entre em contato conosco pelo e-mail urgentsupport@sygic.com, fornecendo o máximo de detalhes possível. Obrigada! Viktoriya, equipe de atendimento ao cliente.

## Most critical reviews (10 lowest-rated)

### 1/5 — Features

*2026-10-09, version 26.5.4*

I wouldn’t bother. Every so often i re-download this app to see if they still charge extra for using Apple Carplay and yes they still do. How many other satnav apps such as Google Maps, Maps or Waze charge for this or live traffic info or map updates? Answer: none of them!

### 1/5 — Disappointed

*2026-10-07, version 26.5.4*

I use to love the app and used it often when I lived in New Jersey, now I live in McDonough GA and I seldom can get the app to calculate routes anywhere and when it does it takes a ridiculous amount of time. I’ve tried to change my home address without success, the app freezes up. I am considering canceling my subscription. I am now having trouble submitting this review.

### 1/5 — Awful Map Colours

*2026-10-02, version 26.5.3*

I would use Sygic but the available maps themes are terrible. The standard one looks dated and ugly. The modern one is too dark with terrible contrast making roads near impossible to see on the flip side the light mode is too bright and makes your eyes hurt. 

Sygic either needs to add the ability to change the colours manually, add a modern theme that is lighter on dark mode and darker on light mode or add a new theme. 

Additionally I would like to see 3D buildings as we see on Apple and Google maps along with smoother movements.

As it stands, Sygic is a great navigation app but made usable by the poor maps colours and contrast.

### 1/5 — Lane guidance is now hidden by the zoom buttons rendering it useless

*2026-10-01, version 26.5.3*

I rely heavily on the lane guidance. The latest build that was released near the end of September 2026. Now forces the menu buttons to be on the top layer and hides the lane guidance unless you actually stare at it while you’re driving creating a safety issue. It defeats the purpose of purchasing this app. Would go back to Google Maps or the default Apple app until Sygic figure figures out how to fix this terrible bug.

### 1/5 — 3D maps stopped working

*2026-09-26, version 26.5.3*

I have the premium+ but the 3D maps not available in CarPlay any more I canceled auto renewals due next week. Tried everything shows only 2d maps not what I paid for there should be a refund. I noticed that when parked I get 3d maps but when driving it changes to 2b maps wast of money better use free maps.

### 1/5 — Freeze

*2026-09-25, version 26.5.3*

After i bought the premium. It cant work. Totally frozen. All way tried. But still not working

### 1/5 — Functions that we needed as a premium user!

*2026-09-23, version 26.5.3*

The app would really benefit from a refresh of the map UI and overall theme. The current design still feels outdated, and the newer theme does not yet cover all map elements. There is also limited 3D detail for buildings and surroundings. A more modern and visually detailed experience, similar to Google Maps, would greatly improve Sygic.

Another important issue is the backup and synchronisation of favourites. Saved locations should reliably sync across devices using the same Apple ID. I installed Sygic on my iPad, but none of my favourites from my iPhone appeared, despite iCloud backup being enabled.

Please also add custom categories for Favourites. Instead of being limited to predefined categories such as Free Time, Travel, and Friends & Family, users should be able to create, rename and manage their own categories.

As a Premium user who regularly relies on Sygic, I would really appreciate a modernised map design, better 3D visuals, proper cross device favourites sync, custom favourite categories, and the return of the previous arrival sound.

### 1/5 — Pay to use CarPlay

*2026-09-23, version 26.5.3*

Needs zero stars!! It won’t even let you use in Apple CarPlay without paying for the Premium Subscription. Immediately DELETED! 

Sorry, wanted to give it a chance but not paying to have it connect to Apple CarPlay!!

### 1/5 — Basic GPS version without sound navigation. TOO GREEDY!

*2026-09-22, version 26.5.3*

As far as I know, this GPS map app isn't popular in Australia. I've never seen a GPS navigation app with no sound on its basic version, even though it shows "Australia and New Zealand Premium Version $0.00" in the in-app purchase options. Other purchase options aren't necessarily a good deal either. It's really greedy.

### 1/5 — Buggy Voice setting

*2026-09-22, version 26.5.3*

Each time I launch the app it keeps switching the voice setting I have set. 

I set the voice to Computer (TTS) voice - English UK (Serena Premium)

But each time I’m launch the app it keeps switching back to Computer (TTS) voice - (Daniel (Enhanced))

Every time I need to use the app, I’m having to check the voice settings before I head off and change it. Very annoying as it occasionally affects the Speed Camera warning changing it from the voice to a beep.

## Most praised reviews (10 highest-rated)

### 5/5 — ممتاز

*2026-10-11, version 26.5.4*

ممتاز

### 5/5 — Solid navigation

*2026-10-04, version 26.5.3*

Good app quickly changes route if you go wrong useful roundabout exit info ,easy to read .up to date camera info .all helps

### 5/5 — Fantastic Navigation

*2026-10-01, version 26.5.3*

You really couldn’t ask for anything else. Sygic has everything you need and many things you didn’t know you needed.

### 5/5 — Very helpful

*2026-09-30, version 26.5.3*

Lifesaver

### 5/5 — Mr alan

*2026-09-24, version 26.5.3*

It’s got all you want on premium

### 5/5 — Utilisé depuis plusieurs années

*2026-09-16, version 26.5.2*

J’utilise Sygic lors de chaque voyage en VR même si je connais le chemin. J’aime voir la vitesse réelle, l’altitude, le prochain virage, l’annonce des embouteillages, etc. 
Je l’utilise aussi lorsque je dois me rendre à une adresse non familière.

### 5/5 — Navigation Problem

*2026-09-14, version 26.5.1*

I love the app but since the latest upgrade I seem to have a navigation problem in CarPlay. The 3D navigation works only when a destination is loaded and it is giving directions. All the settings are on 3D but the map shows up as 2D. I have deleted the app, reloaded etc and it does it continually. It has only been an issue the past two days, which I note coincides with the last upgrade.

### 5/5 — Leon

*2026-09-08, version 26.4.4*

Good 👍 I like 👍 gps sat nav

### 5/5 — Great

*2026-09-05, version 26.4.4*

Keeps getting better.

### 5/5 — Happy long-time user

*2026-08-28, version 26.4.4*

What keeps me using Sygic is the offline maps and being able to navigate with no signal or with a poor signal. The other major navigation apps either require you to be online, or their offline capability doesn’t work reliably when the signal is weak.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-10-21.*
