# Symoda Mobile Client — IT Support

> Mobile gateway for organizational IT support services and ticket tracking. (iPhone/iPad app by Symoda Ltd.)

- Source: https://appshunter.io/ios/app/symoda-mobile-client/id6446966085 (this page in markdown: same URL + `.md`)
- Developer: [Symoda Ltd](https://appshunter.io/developer/1650882961)
- Category: Productivity, Utilities
- Price: Free
- Rating: 5.00/5 from 1 App Store ratings
- Age rating: 4+
- Requires: iOS 13.4 · 22 MB
- Languages: English
- Released: 2023-06-20
- Data updated: 2026-09-16
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/symoda-mobile-client/id6446966085/reviews.md

## What is Symoda Mobile Client?

The Symoda mobile application is a gateway to your organization's IT services. It allows you to quickly contact your IT provider in a way that works best for you: By telephone, by email, by text message or by creating a support ticket directly with your IT provider when allowed.  For IT providers offering deeper insight, the application also allows you to see the progress of your support tickets as they are being serviced rather than leaving you in the dark wondering if your technical issues will ever be addressed.

## Key features

- Contact IT provider via phone, email, text
- Create support tickets
- Track support ticket progress
- Direct IT service access
- Real-time issue updates


## Frequently asked questions about Symoda Mobile Client

### What is Symoda Mobile Client?

Symoda Mobile Client is a mobile application designed to provide users with direct access to their organization's IT support services. It allows for easy communication with IT providers and enables tracking of support ticket progress.

### How can I contact my IT provider using Symoda Mobile Client?

You can contact your IT provider through multiple channels directly within the app, including telephone, email, and text messaging. The app also facilitates the creation of support tickets when permitted by your provider.

### Can I track the status of my IT support tickets?

Yes, Symoda Mobile Client allows you to see the progress of your support tickets as they are being serviced. This feature ensures you are kept informed and not left wondering about the status of your technical issues.

### Is Symoda Mobile Client free to use?

Yes, Symoda Mobile Client is available for free. It is a free application with no in-app purchases or advertisements, as indicated by its pricing and ad status.

### What devices are supported by Symoda Mobile Client?

Symoda Mobile Client is supported on iPhone, iPad, and iPod devices. It is designed to be accessible across various Apple mobile platforms.

### How often is Symoda Mobile Client updated?

The application was last updated on November 14, 2024, with version 1.4.10. This indicates a relatively recent update, suggesting ongoing development and maintenance by Symoda Ltd.

### What is the age rating for Symoda Mobile Client?

Symoda Mobile Client has an age rating of 4+. This means it is considered suitable for users of all ages, with no specific content restrictions for younger audiences.

### Does Symoda Mobile Client have ads?

No, Symoda Mobile Client does not contain advertisements. The application is free and ad-free, providing an uninterrupted user experience for accessing IT support services.

## Version history (last 5 releases)

### 1.4.10 — 2024-11-14

Added more app icons for more MSPs

### 1.4.2 — 2024-04-26

- Notifications fixes
- Added deep links
- Bug fixes

### 1.3.4 — 2024-04-12

- New login UI
- Added alert on leaving incomplete tickets
- Added more icons
- Minor bug fixes
- Added profile page
- Moved logout to profile page
- Added account deletion request within profile page

### 1.2.10 — 2024-02-16

Added icon change per MSP.
Changed app name from SymodaMobile to Symoda.
Minor bugs fixed.

### 1.2.3 — 2023-12-08

Patch notes:
- Added 3 new notification types
- Added handling for new notification types
- Fixed progress bar sliding down

## More apps by Symoda Ltd

- [NerdsToGo](https://appshunter.io/ios/app/nerdstogo/id6476837285)

All apps by Symoda Ltd: https://appshunter.io/developer/1650882961

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-16.*