# Symphony by Wix — user reviews > 14 indexed App Store user reviews of Symphony by Wix by Wix.com Inc., rated 2.60/5 from 10 ratings. - Source: https://appshunter.io/ios/app/symphony-by-wix/id6737450738/reviews - App overview in markdown: https://appshunter.io/ios/app/symphony-by-wix/id6737450738.md - Rating breakdown: 5★ 4 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 6 ## Most critical reviews (10 lowest-rated) ### 1/5 — Completely disappointed *2026-08-24* I reached out several times with explanation, screenshots, and tried to be patient . This AI system should simply not exist and I would NOT waste the time on it honestly ### 1/5 — Spend Time Elsewhere *2026-08-19* Kinda feels like they’re looking for free QA engineers. Everything is broken, even their support escalation/emails. Nothing actually works (except the ChatGPT wrapper chatting). I have seen zero actual agentic output. Spend your time on other apps. This is terrible. ### 1/5 — Worse than having no help *2026-08-16* This has actually created more work for me than having no help. It ignores rules and requests and loops back to fix the same non-issue every day no matter how many times I tell it that there is no problem and to shut off alerts and meetings etc. But I’m scared to delete it because I don’t trust that it won’t act on my behalf without permission if it doesn’t hear back from me. I go delete the specific skills to disable the possibility and it tells me there is no such skill even though I literally clicked on the skill to get to the screen I’m on. ### 1/5 — Text Code *2026-07-18* Doesn’t work ### 1/5 — Unable to login *2026-06-27* “Send code” button for SMS verification doesn't work. ### 1/5 — Trash it literally doesn’t work *2026-06-27* This app redefines the word useless it’s actually a nuisance Oh and customer service doesn’t respond what a joke ### 1/5 — Support *2026-06-17* It worked well for 4 hours and then crashed ### 1/5 — Trash *2026-06-11* This app redefines the word useless it’s actually a nuisance ### 1/5 — It doesn’t work at all *2026-06-08* Don’t waste your money and your time ### 1/5 — Scam *2026-05-28* Paid highest subscription and then app logged me out and will not give me any option to log back in. It asks me to verify using my phone number to login and then tells me my number is already used for an account which I know as I’m trying to login into that account. The customer service haven’t replied despite me sending several emails and the WhatsApp support just tells me that they can’t help me at all. I now can’t even cancel my subscription that I am paying over £50 per month for nor can I utilise the features? ## Most praised reviews (4 highest-rated) ### 5/5 — Works well *2026-08-14* Like having a whole team of labour, making blogs and helping with sales. Saving me time ### 2/5 — Promising but automation useless / not delivering *2026-07-09* Promising but automation useless / not delivering ### 2/5 — WIX already offers what Orion can do *2026-07-03* I have many automations set up through WIX website already so I’m not sure why this is a separate app. I wanted it to interact with clients that wrote new messages about my services and booking questions but mostly to handle new clients - text SMS back to people that text me but it can’t do that. It wants their email address and their name before it will text back. People don’t usually give their name and email in an SMS. LOL. Pretty much useless at this point. ### 2/5 — Not able to deliver emails or sms *2026-05-21* I think it could be a really useful application, but currently it’s not able to deliver emails to clients, or texts for that matter, so it isn’t relieving any of the issues I was hoping to address and is only just adding more work --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*