# Symphony Contractor Connect > WaterFurnace heat pump data and troubleshooting for service technicians. (iPhone/iPad app by WaterFurnace International.) - Source: https://appshunter.io/ios/app/symphony-contractor-connect/id1549973220 (this page in markdown: same URL + `.md`) - Developer: [WaterFurnace International](https://appshunter.io/developer/940139733) - Category: Utilities - Price: Free - Rating: 4.30/5 from 3 App Store ratings - Age rating: 4+ - Requires: iOS 13.0 · 65 MB - Languages: American English - Released: 2021-08-11 - Data updated: 2026-08-28 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/symphony-contractor-connect/id1549973220/reviews.md ## What is Symphony Contractor Connect? The Symphony Contractor Connect (SCC) brings WaterFurnace ground source heat pump data and troubleshooting to your fingertips. Symphony Contractor Connect with the use of the Aurora Contractor Connect (ACC) replaces the current AID Tool. This app provides an enhanced and more efficient experience for the service technician in assessing system performance and component troubleshooting. • AID Tool • Technical Literature lookup • Troubleshooting video ## Key features - Ground source heat pump data access - System performance assessment - Component troubleshooting - Technical literature lookup - Troubleshooting video library - Replaces AID Tool ## Frequently asked questions about Symphony Contractor Connect ### What is Symphony Contractor Connect used for? Symphony Contractor Connect provides WaterFurnace ground source heat pump data and troubleshooting tools. It helps service technicians assess system performance and diagnose component issues efficiently. ### Is Symphony Contractor Connect free to use? Yes, Symphony Contractor Connect is available for free. It does not have any in-app purchases or advertisements. ### What devices does Symphony Contractor Connect support? Symphony Contractor Connect is supported on iPhone, iPad, and iPod devices. It is designed for mobile use by technicians in the field. ### How often is Symphony Contractor Connect updated? The latest version, 2.6.0, was released on February 16, 2026. While specific update frequency is not detailed, the app receives regular updates to improve functionality. ### What is the age rating for Symphony Contractor Connect? Symphony Contractor Connect has an age rating of 4+. This indicates it is suitable for a wide audience, including younger users, though its primary utility is for adult professionals. ### Does Symphony Contractor Connect offer offline access to data? The provided data does not specify offline access capabilities for Symphony Contractor Connect. It is recommended to check within the app or developer resources for this information. ### What are the benefits of using Symphony Contractor Connect over the AID Tool? Symphony Contractor Connect replaces the AID Tool with an enhanced and more efficient experience for service technicians. It offers improved assessment of system performance and component troubleshooting. ### Where can I find technical literature and troubleshooting videos within Symphony Contractor Connect? Symphony Contractor Connect includes features for technical literature lookup and access to troubleshooting videos. These resources are integrated to assist technicians directly within the app. ## Version history (last 5 releases) ### 2.7.0 — 2026-08-24 - Added a firmware pre-download feature to the Thermostat OTA Update - Added support for new 5 Series Indoor Split sizes 030 and 042 - AID Tool updated to v2.26 - Improvements and bug fixes ### 2.6.0 — 2026-02-16 - Added support for the GeoStar residential product line. - Added a "Create an Account" button to the login screen. - Improvements and bug fixes. ### 2.5.5 — 2025-09-15 - Added a Wiring Diagram Lookup screen under Videos & Literature - Improvements and bug fixes ### 2.5.4 — 2025-06-03 - Added a special notice message for the 7 Series Split unit in Split Charge Assist - Bug fixes and improvements ### 2.5.3 — 2025-05-15 - Added limited support for the 5 Series Water to Water unit - Added a special notice message for the 5 Series Split unit in Split Charge Assist - Bug fixes and improvements ## Apps similar to Symphony Contractor Connect | App | Rating | Price | Category | | --- | --- | --- | --- | | [Daikin Data Loader](https://appshunter.io/ios/app/daikin-data-loader/id1524304712) | — | Free | Utilities | | [HVAC Motor Solutions](https://appshunter.io/ios/app/hvac-motor-solutions/id6702011210) | 5.0 (1) | Free | Utilities | | [EWC Controls, LLC](https://appshunter.io/ios/app/ewc-controls-llc/id1456560692) | 5.0 (5) | Free | Utilities | | [myTechnician](https://appshunter.io/ios/app/mytechnician/id1497041158) | 4.6 (36) | Free | Utilities | | [Bryant® Service Technician](https://appshunter.io/ios/app/bryant-service-technician/id1123183471) | 2.4 (38) | Free | Utilities | | [Carrier® Service Technician](https://appshunter.io/ios/app/carrier-service-technician/id1123086541) | 4.1 (108) | Free | Utilities | ## More apps by WaterFurnace International - [Symphony by WaterFurnace](https://appshunter.io/ios/app/symphony-by-waterfurnace/id940139734) - [Symphony by GeoStar](https://appshunter.io/ios/app/symphony-by-geostar/id1161399121) - [WaterFurnace Events](https://appshunter.io/ios/app/waterfurnace-events/id6755542347) All apps by WaterFurnace International: https://appshunter.io/developer/940139733 ## Related topics [symphony contractor connect](https://appshunter.io/ios/topics/symphony-contractor-connect) · [symphony by waterfurnace](https://appshunter.io/ios/topics/symphony-by-waterfurnace) · [water furnace](https://appshunter.io/ios/topics/water-furnace) · [symphony water furnace](https://appshunter.io/ios/topics/symphony-water-furnace) · [waterfurnace international](https://appshunter.io/ios/topics/waterfurnace-international) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*