# Symphony Messaging BlackBerry — user reviews > 35 indexed App Store user reviews of Symphony Messaging BlackBerry by Symphony Communication Services LLC. - Source: https://appshunter.io/ios/app/symphony-messaging-blackberry/id1130043828/reviews - App overview in markdown: https://appshunter.io/ios/app/symphony-messaging-blackberry/id1130043828.md ## Newest reviews (12 of 35) ### 1/5 — Please add dark mode *2020-10-23, version 1.57.0* Please add dark mode, the white background are especially glaring when opening at night. ### 1/5 — Crashing on ios14+ *2020-10-21* Symphony was working great until my phone upgraded itself to ios14. Now it crashes on startup. ios14.1 is out now and symphony still hasn’t been updated/fixed. ### 1/5 — Keeps crashing *2020-10-16, version 1.57.0* I have to reinstall everytime. Is there an update to fix this? ### 1/5 — Crashes on iOS 14 *2020-10-02* After upgrading to iOS 14, every time I try to launch the app, it crashes after a few seconds. I need this app to stay connected to work. I’m surprised this wasn’t tested using the developer preview of the new OS, and it’s unacceptable that it’s still not fixed now. ### 1/5 — Crashes on iOS 14 *2020-09-29* Are there any plans to fix this? After installing iOS 14 the app launches and then just closes ### 1/5 — Broken in iOS 14 *2020-09-24* Unusable due to crashing. ### 1/5 — Not working after recent update *2020-09-23, version 1.57.0* Previous version was working till updated to the new version. App crashes when trying to read messages ### 1/5 — Buggy *2020-03-16* Stutters every five seconds, plus having to log in via the work app every single time is incredibly annoying. Would prefer the app stand on its own two feet ### 1/5 — Not able to agree terms when setting up first time *2020-02-03, version 1.55.6* Not able to agree terms when setting up for the first time on iPhone XS. “I agree” button is at bottom is not tappable because iPhone XS uses that area to show open applications using swipe up. Please fix it. ### 1/5 — Barely loads...so slow *2020-01-10* This app is practically unusable...and the time it takes to load messages is annoying ### 1/5 — Does not work after upgrade to iOS 13 or above *2019-09-29, version 1.54.0* Using corporate version but my colleague and I encounter the same problem after upgrade the iOS to version 13. Same problem after further upgrade to 13.1 and 13.1.1. Please fix the problem. ### 1/5 — slow connectivity *2019-09-26, version 1.54.0* i find this to be irritatingly slow in connecting and updating, otherwise acceptable ## Most critical reviews (10 lowest-rated) ### 1/5 — Crashing frequently *2024-10-11, version 87.0.0* Crashing frequently on ipadOs 17.6.1 ### 1/5 — Requires Blackberry Work for Authentication *2023-11-16* The mobile app seems like a kludge that is tacked on to BlackBerry Work, which I no longer even use. ### 1/5 — The worst communication tool *2023-09-27, version 74.1.0* If you have the luxury of not using this tool, you are a lucky person. It is buggy, bad, slow and featureless. Not a single day without several crashes whilst doing work. The only thing this app does well, is, nothing. ### 1/5 — Badge notification bug *2023-03-03* I still get badge notifications for chats I have muted. This has been ongoing for more than 2 years. Please fix this. ### 1/5 — Why enterprise app are always built to torture employees *2021-10-28, version 61.0.0* enterprise app are always built to torture employees? ### 1/5 — Super buggy *2020-12-04, version 1.58.0* Super buggy , ### 1/5 — Does not allow to enter credentials *2020-12-02, version 1.58.0* After verifying with BlackBerry UEM, it automatically goes to loading and giver error ‘ A network error disrupted SSO: Could not connect to the server’ ### 1/5 — Crashes everytime *2020-11-11* Not enough fail safe is built. It crashed 20 times already regardless of deleting and re-installing the app. ### 1/5 — Incompatible with iOS 14 *2020-10-31* User beware, still not iOS 14 compatible. App will run for about 10 seconds then just close. Every. Time. Inexcusable not to be compatible with latest iOS version. ### 1/5 — Give me back the mute function *2020-10-26, version 1.57.0* Why is the mute function gone? ## Most praised reviews (10 highest-rated) ### 5/5 — Great application *2019-02-01, version 1.53.5* It would be wonderful if pin up option is available which will help to tag important communicator ### 4/5 — Needs iPad Trackpad Support *2021-04-01* App works fairly well, but there is some strangeness when a trackpad is used, for example, to click an chat in the left column. It may take several clicks to select, or may not work at all, and then the highlight state is inconsistent. However, if you use your finger to tap the same chat item, it selects the chat as expected. ### 3/5 — Still no dark theme! *2023-08-30* It’s amazing that Blackberry Work has had a dark theme for years but Symphony still does not. ### 3/5 — Needs Dark Mode UI *2023-06-27* It’s amazing that this app still doesn’t support a dark mode UI. The desktop app has dark mode support, and Blackberry Work has dark mode. So what gives with Symphony? ### 3/5 — Needs dark mode! *2023-05-02* Please add a dark mode. ### 3/5 — Badge notification bug *2022-12-01, version 66.0.1* I still get badge notifications for chats I have muted. This has been ongoing for more than 2 years. Please fix this. ### 3/5 — Dark mode needed *2022-02-15, version 62.0.0* The desktop version has the dark mode available for a long time. When will the mobile version has it? ### 2/5 — Can’t see people’s status *2021-01-26* Desktop can see everyone’s status, but the mobile version cannot ### 2/5 — Battery hog, no feature parity with desktop app *2020-06-12, version 1.56.3* The only time my phone gets really warm and battery drops is when using Symphony. I’m have it running for an hour maybe today and actively for only a few mins, yet contributes 33% to battery usage. Then there’s feature parity. No folders. No consistant use of code blocks or images. Ok for emergency use but not much else. ### 2/5 — A first step *2018-04-30* It's great to have Symphony on mobile but this version is incredibly slow... There is also a lot of disturbance created by the fact that all the notifications are going through even from rooms that we asked not to receive notification from. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*