# Symphony Messaging — user reviews > 41 indexed App Store user reviews of Symphony Messaging by Symphony Communication Services LLC, rated 4.00/5 from 4 ratings. - Source: https://appshunter.io/ios/app/symphony-messaging/id1098963705/reviews - App overview in markdown: https://appshunter.io/ios/app/symphony-messaging/id1098963705.md - Rating breakdown: 5★ 3 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 1 ## Newest reviews (12 of 41) ### 2/5 — Needs some work *2025-12-28, version 101.0.0* It does connect. That is good. But 1. There is no dark mode. In 2025 that’s inexcusable. 2. The folder structure from the desktop app needs to be replicated. It’s not that hard, symphony. You can make this better ### 2/5 — notification is not consistent *2023-05-06* notification is not consistent, always not making proper notifications when some one msg me. which defeat the whole purpose to have it install on phone! ### 2/5 — Status and black theme *2023-04-02, version 69.0.0* It would be nice if this app show statuses and please add black theme. ### 2/5 — Now only for ios 16 *2023-03-30, version 69.0.0* Login process is quite draconian, but that’s probably to blame on my employer. The fact that it reproduceably crashes when scrolling back in a room (not far back, just earlier today) probably isn’t. It essentially makes it useless. This *may* be a resource issue, my work phone is a 6s, but then they should save us all some time and not support it. Update: they saved us time and stopped supporting iOS 15. That saves me valuable off-hours time I might otherwise have used on work. ### 4/5 — A functional implementation of Slack *2021-05-26, version 59.0.2* Missing a lot of features, but if you just want text chat with your team it’s a decent option. ### 3/5 — Dark mode required. *2021-01-16* The background is so white that even with low brightness it’s hard to view. Please bring dark mode. Even on desktop I am using dark mode. ### 3/5 — Does the job *2019-09-19, version 1.54.0* Yes- it does the chat basics. Design is relatively clean. However, after there is a notification of a new message - there is a large time delay before the message is downloaded and readable. Probably something to do with security but I think you should be able to read the message in notifications from messaging apps. Also, the Apple watch interface is weak. ### 3/5 — Phone does not work on. IOS 9 or earlier *2018-07-06* This application does not work on IOS version 9 or below. The vendor verified that and said they would update this listing. ### 1/5 — Two factor authentication won't work *2018-05-25* App is very old architecture and keeps logging you out. Then it won't accept the two factor codes they send you. Support is not very responsive and there is no documentation on how to disable two factor log in. ### 1/5 — App DOES NOT WORK for new users *2018-05-25, version 1.49.0* So obnoxious! App DOES NOT WORK for new users: sends you verification code that is always “wrong” when you know it is 100% correct. Worked properly only on the website - but on any mobile device, even if you request desktop site, it diverts you to the broken app and tells you the verification code you entered is wrong about 40 Gomes until you give up. Symphony, thought you were supposed to be a tech company??? GET ON TOP OF THIS, IT IS THE MOST BASIC REQUIREMENT FOR YOU TO EXPAND USERS. CURRENTLY, YOU ARE BLOCKING NEW USERS, at least any and all that try through the current updated iOS system. ### 1/5 — Can't log in *2017-03-02, version 1.44.0* I am not able to log into my corporate account. I can trigger the reset password and log in online but cannot access via the app. I am given an error which says my username or password is incorrect. ### 1/5 — App will not work *2016-09-09, version 1.40.0* For some reason when I try logging into the app the screen keeps freezing and will not allow me to enter the final text message verification code ## Most critical reviews (10 lowest-rated) ### 1/5 — Screenshots are unviewable after latest update. *2026-03-05* Pretty critical thing to break. ### 1/5 — Dark mode *2024-10-08, version 87.0.0* Please add dark mode ### 1/5 — Can’t login *2023-10-06, version 74.1.0* App endlessly asking email address and won’t proceed ### 1/5 — Embarrassingly terrible *2022-10-29, version 65.0.0* It’s insane that a company targeting secure comms can release an app so bad. The login screen recurses on itself with no message whatsoever as to the error. Somewhere there’s a product manager explain it it “that was because… ### 1/5 — Available to away statu *2022-06-16* Available changing to away after 5 minutes is so terrible. Please give us at least 10 minutes !! Or the option to keep available … so archaic ### 1/5 — Can’t even log in *2022-04-25, version 63.0.0* What’s the point of having a Business chat app that you can’t even use your company account to log in to? ### 1/5 — Poorly implemented *2022-04-07* Unable to see user status on the iOS and iPad app (idle, green, offline). This should be a day 1 feature and it’s unacceptable that it is not in the app already. 0/5 ### 1/5 — Might be the worst app I’ve ever used! *2022-02-02, version 62.0.0* Can’t even get past the log in page, so very poor waste of space ### 1/5 — Scheduled maintenance *2019-02-24, version 1.53.6* For 2 days i've been trying to setup the app, but I always get an error that the server is down for a scheduled maintenance... ### 1/5 — Don't update, new release breaks it. *2018-11-13, version 1.52.0* Stopped working after update. ## Most praised reviews (10 highest-rated) ### 5/5 — Great workplace messaging app *2026-02-20, version 103.0.0* Secure chat app for finance firms. Super easy to use. Clean layout. Connects to WhatsApp. Cheers! ### 5/5 — Great App *2025-09-18, version 98.1.0* I would say I am satisfied with this application, suits the purpose of employment communication. ### 5/5 — Good app but password recovery does not work *2020-12-21, version 1.58.1* I really liked using the app on a personal account, however recently I have tried resetting my password. No matter how many times I try, I do not receive the email to this effect. And yes, I did check my junk folder. ### 5/5 — COO *2020-07-25* Fabulous product. What a safe way to connect. Highly recommend it. ### 5/5 — Leading edge *2019-07-04* The only mobile chat I know which offers audio and video conferencing ### 5/5 — Secure chat for enterprise *2018-09-18* Symphony meets and exceeds our company’s security and compliance requirements. The chat functionality is easy to use as well. ### 5/5 — Great app and update *2018-01-09* Love all the improvements and updates. Very smooth and responsive. I have a really good sense of security and privacy when sharing sensitive information on the app. ### 5/5 — Brilliant *2016-09-12, version 1.40.0* Smart, innovative idea that is easy to work with and performs seamlessly for all uses! ### 5/5 — Finally an enterprise app that actually allows me to get stuff done! *2016-08-05* With Symphony, I can connect with anyone I work with -- inside or outside my company. The secure messaging features and built with utmost empathy towards the user, thus making Symphony the premier choice for enterprise communication. ### 5/5 — Symphony user *2016-08-02* The Symphony app has made daily communication so much easier and less complicated for me. I highly recommend this app! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*