# SymphonyAI Service Management

> IT service management solution for enhanced productivity and service levels. (iPhone/iPad app by Symphony Summit.)

- Source: https://appshunter.io/ios/app/symphonyai-service-management/id1079755824 (this page in markdown: same URL + `.md`)
- Developer: [Symphony Summit](https://appshunter.io/developer/1195813018)
- Category: Business
- Price: Free
- Age rating: 4+
- Requires: iOS 12.0 · 38 MB
- Languages: American English
- Released: 2016-02-27
- Data updated: 2026-06-01
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/symphonyai-service-management/id1079755824/reviews.md

## What is SymphonyAI Service Management?

SymphonyAI Service Management is a next generation ITSM++ solution that delivers a comprehensive set of IT service management capabilities to improve service levels and productivity across the entire organization.
Through the tight integration of its Change, Incident, Problem, and Service Request Management processes around a common configuration management database (CMDB), the Service Management sub-module provides IT organizations with a highly efficient, effective, and dynamic mechanism.
Through this organizations can resolve incidents and problems, manage service level agreements, and increase end user satisfaction.

Supported Language(s): English

Note:
"Continued use of GPS running in the background can dramatically decrease battery life."

## Key features

- IT Service Management (ITSM)
- Change Management
- Incident Management
- Problem Management
- Service Request Management
- Configuration Management Database (CMDB)

## Recent user reviews (1 of 1)

All indexed reviews: https://appshunter.io/ios/app/symphonyai-service-management/id1079755824/reviews.md

### 5/5 — Summit tool

*2017-03-16*

Super application

## Frequently asked questions about SymphonyAI Service Management

### What are the core functions of SymphonyAI Service Management?

SymphonyAI Service Management provides integrated capabilities for Change, Incident, Problem, and Service Request Management. It also utilizes a common Configuration Management Database (CMDB) to streamline IT operations and improve service levels.

### What languages does SymphonyAI Service Management support?

SymphonyAI Service Management currently supports English.

### On which devices can I use SymphonyAI Service Management?

SymphonyAI Service Management is available for iPhone, iPad, and iPod.

### How often is SymphonyAI Service Management updated?

The application was last updated on December 25, 2025, indicating regular updates to maintain functionality and security.

### What is the age rating for SymphonyAI Service Management?

SymphonyAI Service Management has an age rating of 4+, making it suitable for a wide range of users.

### Does SymphonyAI Service Management have ads?

No, SymphonyAI Service Management does not contain advertisements.

### Is SymphonyAI Service Management free to use?

Yes, SymphonyAI Service Management is available for free.

### What is the primary benefit of using SymphonyAI Service Management?

The primary benefit is the improvement of service levels and productivity across an organization by efficiently managing IT service processes and resolving issues.

## Version history (last 5 releases)

### 5.12.6 — 2025-12-25

- Bug fixes

### 5.12.5 — 2025-09-12

- Updated company logo
- Updated company name
- Bug fixes

### 5.12.3 — 2023-10-06

Added additional filter param in Verify Assets page.

### 5.12.2 — 2023-03-17

Fixed Category and Location wise routing issue.

### 5.12.0 — 2022-12-16

Reconciliation of Assets

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## More apps by Symphony Summit

- [CEAT IT Next](https://appshunter.io/ios/app/ceat-it-next/id1038362805)
- [iServe Maruti Suzuki](https://appshunter.io/ios/app/iserve-maruti-suzuki/id1177921527)
- [SymphonyAI Summit](https://appshunter.io/ios/app/symphonyai-summit/id1506730727)
- [SymphonyAI Helpdesk](https://appshunter.io/ios/app/symphonyai-helpdesk/id1568691127)
- [Apex Mobile (SymphonyAI)](https://appshunter.io/ios/app/apex-mobile-symphonyai/id6737408132)

All apps by Symphony Summit: https://appshunter.io/developer/1195813018

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*