# SymplPay Ortho — user reviews

> 5 indexed App Store user reviews of SymplPay Ortho by Symplsmylz, rated 2.40/5 from 9 ratings.

- Source: https://appshunter.io/ios/app/symplpay-ortho/id1492309960/reviews
- App overview in markdown: https://appshunter.io/ios/app/symplpay-ortho/id1492309960.md
- Rating breakdown: 5★ 3 · 4★ 0 · 3★ 0 · 2★ 1 · 1★ 5

## Most critical reviews (5 lowest-rated)

### 1/5 — Problem registering

*2023-09-14*

I downloaded this app because our Orthodontist office is starting to use this and unfortunately I am not even able to register an account. After you put your phone number in it asks to send SMS once I do that nothing shows up and I can’t continue on so hopefully you can get that fixed.

### 1/5 — Why would anyone use this

*2023-09-03*

After not being able to even get a login for this stupid app when I finally got to register the payments are not even updated, missing several I made. Which is the whole point. DON’T FORGET YOUR PASSWORD Because now I can’t even log in again, it never asked for an email so using the website is useless since that’s the only method it uses and when I do the password to reset it in the app it sends me a code with NO WHERE TO PUT IT just asking for the password I DON’T have. This app is the worst payment app I’ve ever used and I’m highly dissatisfied with my ortho for switching over to this. Sketchy. Unintuitive. Useless.

### 1/5 — Garbage

*2023-03-10*

This app is garbage! It does not update your monthly payments. I have ZERO balance remaining and it shows I have 3 months of payments left. On top of that it does not allow you to edit your name on the app. The dentist office spelled my name wrong and I was told that I can go in and edit it…that was not the case. Also, I was not able to see my monthly payment amounts. Only the date and remaining balance.

### 5/5 — Easy for me

*2024-05-30*

Works great for me. I can update card on file and see next upcoming payments etc.

### 5/5 — Incredibly convenient

*2024-05-29*

User-friendly. This app helps me keep track of upcoming payments and balance.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*